Excel Clothing Reviews

Name: Excel Clothing
Address: 9 High Street, Newtownards, Down District Council
Rating: 4.78

4.8 Rating 198 Reviews

94 %

of reviewers recommend Excel Clothing

4.8

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Excel Clothing:

Whether in store or online Excel Clothing provides an exciting and cool space to shop allowing each carefully selected Brand their own identity which in turn reflects the company’s philosophy of the importance of individualism and attention to detail. These beliefs are considered not only when searching each season for the best fashion and accessories the worlds most important labels have created, but also when serving our customers. Excel offers a wide assortment of clothing, accessories and jewellery to the discerning customer. Online or instore, Excel remains dedicated to always providing our customers with distinctive merchandise and superior service.

Visit Website

Email:

help@excelclothing.com

Location:

9 High Street,
Newtownards
Down District Council
BT23 4JN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered this item on a Thursday evening, selecting Next Day Delivery. I knew I had missed Excel's delivery cut-off time, so I realised that I would need to wait until Monday for it to arrive, which was OK with me. I opted to pay approximately £8.00 for Excel's Next Day Delivery service, as I needed the item very early that following week (for a special occasion). On Monday at about 2.30pm I received an unexpected notification from PayPal saying I had been refunded, and then a brief and unapologetic email from Excel stating my order was cancelled due to an over-stocking problem. I was very disappointed, and I think Excel should have notified me on Friday about this issue. But because it took Excel until 2.30pm on the Monday to contact me about this, it was too late to order a similar item from an alternative online supplier before their 2pm cut-off time for Next Day Delivery. And if I ordered an alternative item from another supplier on the Tuesday, the Wednesday was New Year's Day Bank Holiday, so even if I selected Next Day delivery with another supplier it was not possible to receive any alternative item until at least Thursday of that week, by which time it was too late for our special occasion. So, I was left without the item for an important event. The item was a Holland Cooper Trench Coat. I will not be using Excel again, I found their service to be poor for such a luxury item. And their actions triggered a chain of events which left me in a very inconvenient situation.”

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Posted 1 week ago

“I'm very happy with my purchase. It was keenly priced, reasonable delivery time and good correspondence via email, from initial order through to delivery.”

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Posted 1 week ago

“Clothes arrived sooner than expected. Well pleased with product and service. Daniel.”

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Posted 1 week ago

“Fast delivery and coat was very well packaged and exactly as described. Size incorrect so a return - at my own expense - but the refund was provided quickly. Highly positive experience.”

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Posted 2 weeks ago

“Very pleased with the service. Quick and easy.”

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Posted 2 weeks ago

“Perfect item and super quick delivery. When the larger shops were out of stock, I came across your website and was really impressed with your service and speedy delivery!”

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Posted 2 weeks ago

“Good garment, great service”

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Posted 2 weeks ago

“Hi all, To everyone who will read this review it’s a pleasure to be able to say that both the service and speed of delivery from Excel Clothing has been first class from start to finish!! From the nicely laid out website site with its easy to order and payment system to a very quick courier delivery I can ran as smooth as silk. I’m not a great one for writing reviews but on this occasion I felt that l absolutely must as I would only be delighted to recommend Excel Clothing both now and in the future!! Well done, keep up the good work.”

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Posted 2 weeks ago

“Lovely jumper”

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Posted 2 weeks ago

“I received my jacket very quickly during the busy holiday season. Great work!”

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Posted 2 weeks ago

“Great shirt. Good quality, good service, price and delivery. Would recommend”

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Posted 2 weeks ago

“Ordered and paid for quick delivery, ordered in the late afternoon and arrived before 1pm the next. Product as expected and great and was more than £30 less than elsewhere I will use again!!”

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Posted 2 weeks ago

“Good service and quick delivery - item packed well”

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Posted 3 weeks ago

“Almost perfect, zip pockets would be more secure if l had to be critical. Perfect fast delivery though”

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Posted 3 weeks ago

“My slip ended up in Co Clare instead of Dublin but Thank God eventually received them before Christmas. Don’t know if it was worth express postage as a result”

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Posted 3 weeks ago

“Good fit and quality. Fast shipping to US”

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Posted 3 weeks ago

“Very happy with this purchase. I needed this coat the next day as we were flying off for a holiday. It arrived on time. Great value and lovely coat. Thank you.”

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Posted 3 weeks ago

“Fantastic service highly recommended got a moose knuckles keap jacket brilliant price definitely order again for other products”

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Posted 4 weeks ago

“Lovely Uggs as pictured and expected. Quick and efficient delivery.”

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Posted 4 weeks ago

“All good thanks I hope she will like her Christmas presents”

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Posted 4 weeks ago

Excel Clothing is rated 4.8 based on 198 reviews