Excel Clothing Reviews

Name: Excel Clothing
Address: 9 High Street, Newtownards, Down District Council
Rating: 4.78

4.8 Rating 198 Reviews

94 %

of reviewers recommend Excel Clothing

4.8

Based on 198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Excel Clothing:

Whether in store or online Excel Clothing provides an exciting and cool space to shop allowing each carefully selected Brand their own identity which in turn reflects the company’s philosophy of the importance of individualism and attention to detail. These beliefs are considered not only when searching each season for the best fashion and accessories the worlds most important labels have created, but also when serving our customers. Excel offers a wide assortment of clothing, accessories and jewellery to the discerning customer. Online or instore, Excel remains dedicated to always providing our customers with distinctive merchandise and superior service.

Visit Website

Email:

help@excelclothing.com

Location:

9 High Street,
Newtownards
Down District Council
BT23 4JN

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Anonymous

Anonymous // 01/01/2019

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“Excellent service fast delivery very happy with my bag”

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Posted 1 month ago

“Ugg slippers super quality and perfect size. Excel had excellent prices, a fast delivery and super service.”

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Posted 1 month ago

“Love my new uggs and they were a great price”

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Posted 1 month ago

“Beautiful jacket bought as a gift for my boyfriend, definitely size up because they are a very small fit he would usually be a medium to large and got an extra large and it’s just perfect fit”

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Posted 1 month ago

“at first 2-5 days shipping is misleading shiping to the U.S. takes 10 days no mention on the webpage that it is shipped from UK. UK sizes are much smaller, i ordered a large and i got basiclly a Medium US size.”

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Posted 1 month ago

“No communication item sent to address I did not recognise with no receipt”

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Posted 1 month ago

Hi Linda, we're at a loss regarding your reviews as we can see it was delivered and signed for at the address it ordered under. It would've been lovely if you'd made use of our customer service contact form, where we're happy to help with anything regarding your order rather than see you so disappointed.

Posted 1 month ago

“Ordered as a Christmas present. Quick delivery and packaged well”

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Posted 1 month ago

“Bought for my daughters birthday, quick delivery. Item as described, great service.”

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Posted 1 month ago

“Still waiting on refund for retuned garment”

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Posted 1 month ago

“Quick delivery, well packaged got the exact size and colour I wanted”

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Posted 1 month ago

“Great value and quick delivery”

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Posted 1 month ago

“Really quick delivery which was fab but unfortunately I have returned the boots as tgey didn't suit me. Now I found the returns process really confusing. I ended up paying for recorded delivery because it wasn't clear how to return, other than within 2 weeks after the date you received the item. The returns process could be a lot clearer and easier for the customer.”

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Posted 1 month ago

“Ugg slippers came in ugg box, as described. Fast delivery size and fit good. Very pleased with service”

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Posted 1 month ago

“Comfy and cosy. I did have to size up usually a 5 but needed a 6.”

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Posted 1 month ago

“Quick delivery package well packaged.”

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Posted 1 month ago

“GREAT CUSTOMER SERVICE”

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Posted 1 month ago

“I love it and good price ! Thanks”

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Posted 1 month ago

“This uggs came fairly early , I was worried cuz i had not ordered from this site before. I was praying they wasn't fake . They ain't well I hope not , but hopefully my daughter will love them from santa”

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Posted 1 month ago

“I ordered some Ugg slippers. Tracking information was accurate and my parcel arrived as planned. The slippers didn't fit so I returned them, repackaging them as instructed. I had to email customer services to obtain a free returns label, something that wasn't immediately obvious as the label was not included in the delivery paperwork, but the email was processed quickly and I received a QR code for free postage by Royal Mail. My return was processed a week after reporting - Klarna app provided useful updates. All together seemless process and would happily order from Excel again.”

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Posted 1 month ago

“Awful service, ordered & paid for then a week later then cancelled my order saying they over sold, get your stock control in order!”

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Posted 1 month ago

Excel Clothing is rated 4.8 based on 198 reviews