evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.55

4.6 Rating 1,939 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.6

Based on 1,939 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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evolveclothing.com 5 star review on 4th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery time was okay, however i did not get any email updates on my order (when it was shipped etc). I checked the order status a few times and it said 'processing' (even the day before it was delivered, so this information was incorrect). the products that i ordered were in good condition apart from the crep protect cleaning lotion that had slightly leaked.”

Helpful Report

“Great range of menswear and brilliant new womenswear section in store. Used the click and collect, which was ready within 30mins.”

Helpful Report

Hi Sinead, thanks so much for taking the time to leave us a review! Glad you were happy with the speed of your click and collect :) Womenswear should be online soon so hopefully you'll be browsing there too :)

“Happy with what I ordered. Customer service was very good.”

Helpful Report

Hi there, Thanks for taking the time to leave us a review today :) We're delighted you were happy with your order!

“Excellent service”

Helpful Report

Thanks so much for taking the time to leave us a review :)

“Fantastic service, there was a slight confusion with the postal address which was dealt with professionally and swiftly I would definitely buy from evolve again”

Helpful Report

Hi Helen, Thanks so much for taking the time to leave a review! Glad we were able to sort that little hiccup with the courier and get the order to you! Hope we hear from you again soon :)

“Will keep looking at evolveclothing.com. Lovely discount on my first order, it outdone every internet company on price. Communication, very helpful. Delivery, faultless.”

Helpful Report

Hi Paul, thanks so much for taking the time to leave us a review. We're delighted everything was up to standard for you! Hope to hear from you again soon :)

“Excellent service well reccomended”

Helpful Report

Hi Nathan, Thanks so much for taking the time to leave us a review :)

“A great selection at great prices. I was given a promo code, which wouldn’t initially work. I mailed, and very prompt responses to resolve this. I then rang and was very quickly sorted by a very friendly guy. All good”

Helpful Report

Hi Chris, Thanks for taking the time to leave us a review! Delighted we were able to get the code working for you after the trouble. If there's ever anything else you need don't hesitate to get in touch :)

“Fantastic woman’s wear .. fabulous clothes and excellent staff.”

Helpful Report

Hi Geraldine, thanks so much for taking the time to leave us a review! Glad you enjoyed your experience in store :)

“Product as described. Prompt delivery. Happy customer.”

Helpful Report

Hi there, thanks so much for taking the time to leave us a review :) We're delighted to hear you were satisfied with your experience!

“Thank you”

Helpful Report

“The quality of the clothing is very good as would be expected. However on a positive note, I am glad to report that the packaging of goods delivered has improved dramatically. This will certainly improve the promotion of your online shopping facility. Well done!”

Helpful Report

Hi Tom, Thanks so much for taking the time to leave us a review today! Delighted you like the new packaging, we're always open to more suggestions to improve so if you have any feel free to let us know by e-mailing shopping@evolvemenswear.com :)

“Complete different order processed nothing like I ordered”

Helpful Report

Hi, thank you for letting us know about this issue. We'd very much like to get your feedback on how your order differed to what was expected. If possible could you send on further details to shopping@evolveclothing.com and we can try to resolve this issue for you. Thank you again to alerting us to this issue.

“Item arrived damaged-faulty zip on bottom of joggers. Either had to pay to return or sew up the zip. Opted for the latter but not impressed.”

Helpful Report

Hi, thanks for letting us know about the issue with your order. We are more than happy to cover the cost of return shipping on any faulty item and if you would still like to return the item for a possible replacement or would like to discuss this issue further please e-mail us at shopping@evolveclothing.com and we'll do everything we can to resolve the issue. Thanks again for letting us know about this.