evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.55

4.6 Rating 1,938 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.6

Based on 1,938 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how evolveclothing.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

evolveclothing.com 5 star review on 4th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items have never turned up even though it was next day delivery and had nothing off of them to say why.”

Helpful Report

Hi Daniel, Thank you for taking the time to leave us a review. Your order was dispatched from our warehouse with Royal Mail on September the 7th, I would absolutely have expected the item to be with you by now. I do see from your tracking however that the item has not been scanned. Please bear with me and I will reach out to you from our customer service email once I have further information. My sincere apologies for the delay.

“Next day delivery was amazing and dress is absolutely fabulous. Would 100% order again, great service and great quality clothing”

Helpful Report

Hi Nicola, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your dress and our service!

“Top Class service. Had items changed and there was no bother. Highly recommended. Keep up the great work.”

Helpful Report

Hi James, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your order and our service!

“Absolutely gorgeous dress. Can’t wait to wear it for a wedding!! Super fast delivery too!! 10/10”

Helpful Report

Hi Claire, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your dress and the speed of delivery!

“Fast and efficient”

Helpful Report

Hi Paul, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with our service!

“Needed an item in a hurry and has just missed the next day delivery cut off time. Phoned the store to see if they could process order and it was dispatched the same day and delivered the following day. Excellent customer service.”

Helpful Report

Hi there, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with our customer service and that you got your item on time!

“Really efficient, delivered quickly well packaged. Great choice of clothes. Definitely use again.”

Helpful Report

Hi Nicola, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with the quality of our packaging and the speed of delivery!

“My first time going to evolve in Letterkenny I instantly fell in love with the place their customer service is very professional and the staff are so kind. I bought this super cute brown skirt which was stylish and comfortable, and it fitted me well very cheap too I must definitely say the girls that work there are amazing when comes to asking them fashion advice I would go there again.😍❤”

Helpful Report

Hi there, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your order! I will pass on your lovely message to the staff in our Letterkenny store :)

“I have yet to receive my order. It should have been delivered by Royal Mail but has yet to appear, despite having given instructions on where to leave the parcel.”

Helpful Report

Hi Kate, Thank you for taking the time to leave us your feedback. I'm sorry to hear there was a problem with the delivery of your order. I can see based on your tracking information your order has since been delivered on the 7th of September. If this is not the case please get in touch with our customer care at shopping@evolveclothing.com and we can investigate this issue further.

“Dress is lovely quality. Lovely fit. Great service and very quick delivery. Delighted.”

Helpful Report

Hi Kay, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your dress and the speed of delivery!

“Extremely happy with the service given by Evolve Clothing. I came across this website by pure chance when looking for a specific brand of mens blazer. I couldn't believe my luck to find they were Irish and offering a free delivery service. Delivery was extremely fast and the item arrived in great condition minus a small "scratch" on the fabric - but given the item was on sale I'm sure that's the reason! I will definitely be buying from Evolve clothing again, thanks!”

Helpful Report

Hi Cathal, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your order and the speed of delivery!

“Very quick service and great products received”

Helpful Report

Hi Deirdre, Thank you so much for taking the time to leave us a review :) We're delighted to hear you were happy with your order and the speed of our service!

“No complaints my parcel arrived quickly and was what i wanted.”

Helpful Report

Hi Michael, Thank you so much for taking the time to leave us a review :) We're delighted to hear you were happy with your order and the speed of delivery!

“Great goods, great service. I will definitely use again. Thanks”

Helpful Report

Hi David, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with the quality of our products and our service!

“We had a fantastic experience from JP last week, we bought a suit and a a few other things and he was outstanding. Couldn’t recommend him enough.”

Helpful Report

Hi Roisin, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your shopping experience with us. I will be sure to pass on your lovely message to JP :)

“Excellent service & offers Chloe was so helpful & nothing was to much”

Helpful Report

Hi there, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with our service and offers! I will be sure to pass on your lovely message to Chloe :)

“Ordered boots on the 17th, it's suppose to be 48 hour delivery but yet we're now The 22nd and still no delivery. Tracking saying they are still waiting g for my order to be dispatched.”

Helpful Report

Hi Sarah, Thank you for taking the time to leave us a review! I can see you were contacted by a member of our customer care team to resolve this. A refund has since been issued to you. If you have not received your refund please don't hesitate to get in touch with us!

“Great service, quick and no hassle. Ordered a dress on Tuesday and it was with me Wednesday morning.”

Helpful Report

Hi Debbie, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your dress and the quality of service we provide!

“Very quick service and polite staff”

Helpful Report

Hi Brian, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with our service and staff!

“I ordered three items but only received two items in the post. I've contacted Evolve three times to try and resolve this but have had no response. Really upsetting.”

Helpful Report

Hi there, Thank you for taking the time to leave us a review! I am very sorry to hear you did not receive our emails to you on three occasions. I can see you were emailed by a member of our customer care team on the same day as your order had been placed to inform you that there was an issue with one of the items in your order. You have been fully refunded for this item. If you have any other questions or concerns, please get in touch with us at: shopping@evolveclothing.com

evolveclothing.com is rated 4.6 based on 1,938 reviews