evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.55

4.6 Rating 1,946 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.6

Based on 1,946 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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evolveclothing.com 5 star review on 4th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a gant hoodie, unfortunately I received an email saying it had not bee. Dispatched due to it being damaged. I was refunded promptly and with no problems. So wouldn’t hesitate to use evolveclothing again.”

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“Still haven’t get my order 1 week after.. I paied 15£ for a 2days delivery”

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“Great customer service. Highly recommended.”

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“Top gear great prices quick delivery”

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“Excellent.”

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Hi Marian, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your shopping experience with us!

“Quick delivery Love the boots stylish and comfortable nice navy colour 💕”

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Hi Mary, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your order and with the speed of delivery.

“Excellent and I recommend everyone to deal and buy from you”

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Hi Mahmoud, Thanks so much for taking the time to leave us a review :) We hope to hear from you again soon!

“Exactly the same as the picture. Been kept informed of delivery. Couldn’t be happier with the service and the boots. Thank you. 😄”

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Hi Audrey, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your shopping experience with us! We hope you love your boots :)

“Really fast delivery, good service.”

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Hi there, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with the speed of delivery and with the service you received.

“Very quick on delivery easy site to use thankyou”

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Hi Karl, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with the speed of delivery! We hope to hear from you again soon :)

“Easy to order on line and came 2days later 👏”

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Hi Josephine, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with the speed of our delivery service! We hope you love your order :)

“Efficient & trustworthy”

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Hi Charlie, Thanks so much for taking the time to leave us a review :) We hope to hear from you again soon!

“Very fast service and the packaging was fab.”

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Hi Karen, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with the speed of delivery and the packaging your order arrived in!

“Very good service, fast delivery.”

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Hi Catherine, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with the speed of delivery and with our service!

“Great service on Saturday when I called into the shop. Maria was just so helpful in my purchases and to top it off I got a free pair of socks. Great service all round.”

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Hi there, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your shopping experience with us. I will be sure to pass on your kind words on to Maria :)

“Product was as expected, good. Service ran relatively flawlessly. Thank you.”

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Hi there, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your order and with the service provided!

“Excellent value for money. Get service”

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Hi there, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with your order! We hope to hear from you again soon :)

“Quick delivery, but on receiving the trainers the box was completely destroyed. So was not protecting the trainers at all, and they are a present.”

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“Great service”

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Hi Caroline, Thanks so much for taking the time to leave us a review :) We're delighted to hear you were happy with our service. We hope to hear from you again soon!

“I placed an online click & collect order Friday 1st October. It stated the item was in stock which is why I went ahead and placed the order with the item being paid for on receipt of the order. When I turned up to collect the item on Monday - I had to wait around while they tried to find my order to be told that the item was not in stock and therefore was unavailable and did I want to choose something else. I asked why I had not been contacted via email to notify me of this. I had made a 92Km round trip to collect this item. I will therefore NOT be using their online service again. I drove 92km round trip to collect”

Helpful Report

Hi there, Thank you for taking the time to leave us a review. I would like to sincerely apologise for the experience you had with our click and collect service. An email is usually sent once an order is ready to be collected from our stores. I can see this was not sent out to you indicating the order was not ready to be collected. This is not the experience we want our click & collect shoppers to have and we will use this mistake to improve our service. If you have any questions or concerns please get in touch with us at: Shopping@evolveclothing.com Thank you.

evolveclothing.com is rated 4.6 based on 1,946 reviews