evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.54

4.5 Rating 1,901 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.5

Based on 1,901 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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evolveclothing.com 5 star review on 4th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, delivery on time, well packaged, very good quality, good fitting well done.”

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“Excellent service and efficient. Would use again”

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“Ordered at 2pm on Thurs as it said next day delivery if ordered before 3pm. Shirt was for communion on Sat. Didn't arrive until Monday.”

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Hi Paul, Thank you for taking the time to leave us a review. We sincerely apologise for the delay in delivering your shirt for your event. We understand the importance of timely delivery, especially for special occasions like this. We strive to meet our promised delivery times and regret that we fell short in your case. Please know that we are actively reviewing our processes to prevent such occurrences in the future. We appreciate your feedback as it helps us improve our services. You are fully entitled to return the item back to us for a refund, I have emailed you a prepaid An Post return label you can use. If you have any questions or concerns please don't hesitate to reach out via email: shopping@evolveclothing.com Thank you, Evolve Clothing Customer Service

“Very prompt response and very quick turnaround helped by An Post. Great service. I will buy again.”

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“Sent the wrong size and going on holiday this week, you’d think by the last review of a wrong size this wouldn’t happen again!! Still waiting for a reply 3 days later…”

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“Excellent service and extremely quick delivery.”

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“Great service,didn't wait long for goods to be delivered A+”

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“Delighted with my order, speedy delivery & excellent quality clothing. Thank you.”

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“Very pleased with both the price and the service. A+”

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“Great range of merchandise, very competitive prices and quick delivery. Completely happy with all aspects of the purchase.”

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“Very good to deal with. Had a return to make to swap a t shirt and was done very quickly to thank you”

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“My first experience with evolve clothing hasn’t been great. The order that I placed arrived with the wrong item. I have sent the item back.”

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Hi Sean, Thank you for taking the time to leave us a review. We're truly sorry to hear about the error with your recent order. Providing a seamless shopping experience is our priority, and we regret any inconvenience caused by the incorrect item. Your feedback is invaluable to us, and we're committed to resolving this issue swiftly and efficiently. Rest assured, your returned item will be processed promptly, and we're taking steps to improve our processes to prevent similar occurrences in the future. Thank you for your understanding, and we hope to have the opportunity to serve you better in your next experience with us. Thank you, Evolve Clothing Customer Service

“Great service. Was kept notified throughout, and my order arrived safe and well, at a great competitive price. Thanks ‘Evolve’ for a pleasant customer experience. Best wishes.”

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“Excellent customer service by the Evolve tea m. I made a big mistake and selected a US delivery address instead of the UK and Chloe went out of her way on a Sunday to help me resolve the query. Another team member called me as well to confirm that they have it in hand (didn't catch his name though). I would definitely recommend and use Evolve again, they are great!”

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“Ordered elastic band for Secrid wallet..price was very good but no delivery as of yet”

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Hi Robert, Thank you for taking the time to leave us a review. After looking at your tracking information I can confirm your order is due to be delivered by USPS today (May 2nd). If you have any questions or concerns please don't hesitate to reach out to us via email: shopping@evolveclothing.com Thank you, Evolve Clothing Customer Service

“It's best shop in world”

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“Excellent Service”

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“Top quality good price,delivered quickly. First item bought so ok so far”

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“Good quality. Quick delivery”

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“Fast delivery. The suit arrived really well packaged and it was beautiful. Unfortunately I had to return as it was too small for my son but I wouldn’t hesitate to order again.”

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evolveclothing.com is rated 4.5 based on 1,901 reviews