evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.55

4.6 Rating 1,932 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.6

Based on 1,932 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. Extremely helpful and quick delivery.”

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“Accurate product description and sizing, good communication and swift delivery. Very pleased.”

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“Very good service very quick postage period one day”

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“great selection and helpful staff.”

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“i ordered some tommy hillfiger trainers which are great speedy delivery very happy customer”

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“Ordered a jacket to Australia and got it with no problem, shipping was quicker than many of the Australian brands here so thanks. Also half of the price”

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“Excellent service and great selection of clothing”

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“Great variety, great price and quick shipping”

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“Website was very easy to use - good quality goods were delivered very promptly indeed”

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“Good service in house and online. Good in house service made me buy online. Delivery was swift with good returns paperwork supplied.”

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“Service great. But no free return”

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Hi Graham, Thank you for sharing your feedback with us regarding your recent experience. We are glad to hear that you found our service to be great and appreciate your positive comments. While we do not offer free returns at this time, we constantly evaluate our policies to ensure they align with our customer's needs and expectations. We value your feedback and will take it into consideration as we review our policies moving forward. We aim to provide a transparent and customer-centric approach, and your input helps us make informed decisions to improve our services. If you have any further questions or suggestions, please don't hesitate to contact us via email at: shopping@evolveclothing.com. Thank you, Evolve Customer Service

“Great products delivered very quickly”

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“Very easy to order and very fast delivery, will definitely use again, highly recommended!”

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“Prompt delivery, item as described, great value for money on the item purchased”

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“Ordered tshirt at 8pm Sunday, was available for collection 9am Monday. Correct item in correct size received, excellent service.”

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“Lovely t-shirt. Arrived very quickly. Great service. Would buy from Evolve again.”

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“Great, swift service.”

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“Excellent service. Fast delivery.”

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“Good service, fast delivery”

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“I was happy with evolves pricing and delivery but was very dissatisfied with the jeans I ordered having a fault. I had ordered them for a weekend away. I have had to source some elsewhere and will be returning the ones from yourselves. Why this obvious fault wasn't picked up us beyond me.”

Helpful Report

Hi Christopher, Thank you for taking the time to provide us with your feedback regarding your recent purchase from Evolve. We appreciate your positive comments about our pricing and delivery service, and we apologise for any inconvenience caused by the fault in the jeans you received. At Evolve, we strive to provide our customers with high-quality products, and we take incidents like this very seriously. Rest assured, we will thoroughly investigate the issue and address it with our production and quality assurance teams to prevent similar occurrences in the future. Regarding the return of the faulty jeans, please follow our standard return procedure, and we will promptly refund your purchase upon receipt. If you require any assistance or have any further concerns, please don't hesitate to reach out to us via email at: shopping@evolveclothing.com Once again, we apologise for any disappointment caused by this unfortunate experience. We value your feedback as it helps us enhance our services and products. We hope to have the opportunity to regain your trust in the future and provide you with a positive shopping experience. Thank you, Evolve Customer Service

evolveclothing.com is rated 4.6 based on 1,932 reviews