evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.55

4.6 Rating 1,945 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.6

Based on 1,945 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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evolveclothing.com 5 star review on 4th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Loved my trainers. Speedy delivery and a brilliant price too”

Helpful Report

“Almost 15 days and still no sign of my order.”

Helpful Report

Hi Dimitris, Thank you for taking the time to leave us a review. I am so sorry to hear you have not received your order at this time. I have reached out to Royal Mail for an update on the status of this parcel as it has been dispatched since the 17th of October. I have got in touch with you via email with more information. Thank you, Evolve Customer Service

“Really quick delivery got it next day would definitely order again no fuss on returning items too”

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“Dane was fantastic... His skills etc was amazing He were a bit late getting fitted but he took great care and I purchased 4 lovely suits. He is so so great at his craft... I would highly recommend him to every I know. Sincerely Patrick J Brosnan”

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“I haven't received it yet. Ordered it weeks ago. Not happy.”

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Hi Gareth, Thank you for taking the time to leave us a review. I can see based on the tracking information of this parcel that your order has been delivered since the 19th of October. As your order was placed on October 17th this has been delivered to you within the advertised window. If you have any questions or concerns please get in touch via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service

“Top service and value”

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“I was dealing with Travis in the store, i needed my suit in a hurry and i have to say he delivered exactly what i wanted the next day. Super service and excellent knowledge of the various products. Delighted with the all-round experience and they most certainly won a few customers in this large family group :-)”

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“The jeans were of merchantable quality”

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“Good quality clothes, quick delivery. Clothes a bit pricy tho”

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“Bought a great Meyer trouser on sale . Good delivery and service.”

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“Fantastic service. Quick and easy delivery! Could not fault evolve clothing, absolutely fantastic!”

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“Hello, September 29 ordered jeans G-Star type 49 size 34-30. Still haven't received anything,I understood that there was a strike at.the post office that the takes a little longer I can understand, but why i still haven't received anything I thought it took a long time. What is the problem with the shipping!!! Please leave a message here.. Greats Herman Lauers Schoonoordsingel 17a 1791 EL Den Burg Nederland.”

Helpful Report

Hi Herman, Thank you for taking the time to leave us a review. I am very sorry to hear your parcel has not arrived. I can confirm we have reached out to Royal Mail to find out why your order has not arrived with you. Unfortunately, the ongoing strikes have caused a significant backlog of international parcels at the Royal Mail sorting depot. We have been assured Royal Mail are doing everything possible to ensure the delay is as minimal as possible. I have reached out to you via email with more information. Thank you.

“Excellent product and super reliable delivery. Perfect.”

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“Returns straightforward but very costly”

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Hi Shane, Thank you for taking the time to leave us a review. I am very sorry to hear you were unhappy with the cost of returning your order. A charge of €4 is applied to cover the cost of postage when returning orders back to us as per our returns policy. If you have any questions or concerns please don't hesitate to get in touch via email at: shopping@evolveclothing.com Thank you.

“Brilliant item and great service”

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“exactly as described and prompt delivery as promised. Will certainly do more business with evolve.”

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“I am waiting for the order for 7 days and I have not received any information about my order”

Helpful Report

Hi Jaroslaw, Thank you for taking the time to leave us a review. I am very sorry to hear you have not received your order at this time. Unfortunately, Royal Mail has been experiencing delays due to the ongoing strikes. We have been assured by Royal Mail that they are doing everything possible to ensure the delays are as minimal as possible. I have reached out to you via email if you have any questions or concerns. Thank you.

“Their products are indeed great.”

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“Having paid for and ordered a hoodie some 10 days ago and not received it yet leaves me somewhat annoyed. Please contact me to let me know when I can expect to receive it. Phone number 07734 055326. Email brianh@kelly.co.uk”

Helpful Report

Hi Brian, Thank you for taking the time to leave us a review. I am very sorry to hear you have not received our previous emails/calls to you regarding your order. I can confirm your order has been fully refunded. If you have any questions or concerns please get in touch via email at: shopping@evolveclothing.com or you can reply to any of our previous emails sent to you.

“Fast delivery, product as on photos, cheaper than anywhere else”

Helpful Report

evolveclothing.com is rated 4.6 based on 1,945 reviews