evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.55

4.6 Rating 1,933 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.6

Based on 1,933 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery from when ordered”

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“Received wrong package”

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Hi Craig, Thank you for taking the time to leave us a review! This has now been resolved and your order has been delivered to you. Please accept our sincere apologies for any inconvenience caused. Thank you, Evolve Customer Service

“Excellent service and speedy delivery. Ordered on a Tuesday and received on Wednesday. Shirt I ordered was as advertised. Will definitely use Evolve Clothing again.”

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“I got a great pair of shoes ordered and delivered within 3 days.. Great Service..”

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“I never received my order :-(”

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Hi Sebastian, Thank you for taking the time to leave us a review. I am sorry to hear you have not received your order at this time. I can see based on your tracking information that your parcel is currently out for delivery and the estimated delivery date is the 15th of September. I have reached out to you via email with more information. Thank you, Evolve Customer Service

“At the moment I am still waiting for my purchase because the post office has sent it back. And you have never kept me informed about it at all. I only received an email telling me when I bought it. I expected a little more info coming from you”

Helpful Report

Hi Enis, Thank you for taking the time to leave us a review. I am very sorry to hear your parcel is due to be sent back to us. I have investigated this further for you and it appears the address you entered when placing your order was not complete therefore Royal Mail could not locate your address. I can also confirm a shipment confirmation email was sent to your email address. This may have been sent to your spam folder mistakenly by your email provider. I have reached out to you via email so I will be able to assist you further. Thank you, Evolve Customer Service

“Quality t shirt ,love it,very quick delivery”

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“I had arranged to buy suits for myself and four groomsmen at a menswear shop in Derry which fell through around 10 days prior to the wedding. Jack and JP couldn't have been more helpful in trying to get us fixed up at the last minute and with their help we got well sorted. Really appreciate your help lads”

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“Prompt efficient service, excellent delivery time, And good quality”

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“Great service !!”

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“Great company by far.. Cheaper than anywhere else quick delivery amd great quality”

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“Ordered e voucher online & received it no hassle..very good service..ill will buy again👍”

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“Fantastic service. So efficient and reliable.”

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“Great service”

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“Not impressed with the on line service”

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Hi Oliver, Thank you for taking the time to leave us a review. I am very sorry to hear you were not happy with our service. I have reached out to you via email for clarification as to what the issue was so we can get this resolved for you as soon as possible. Thank you, Evolve Customer Service

“5 stars. Great range of suits and clothes. Staff were amazing. So friendly and helpfull with everything, they would go out of their way to help.”

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“Amazing experience. I purchased a Carhartt WIP DETROIT jacket. It arrived within a week from UK to Australia!! 5 star service”

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“Not the shade of yellow i was expecting from advert. Disappointed”

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Hi Christine, Thank you for taking the time to leave us a review. I am very sorry to hear the shade of yellow was not what you were expecting. You are of course fully entitled to return the item back to us for a refund. If you have any questions or concerns please don't hesitate to get in touch with us via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service

“Still waiting in my order”

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Hi Redouan, Thank you for taking the time to leave us a review. I am very sorry to hear you have not yet received your order. I can see based on the tracking information associated with your order that your order is due for delivery today (22/08/2022). Unfortunately, it appears the delay has been caused by a scanning issue at the couriers sorting facility If you have any questions or concerns please don't hesitate to get in touch with us via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service

“Efficient Easy to use site Delivery exceptionally quick”

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evolveclothing.com is rated 4.6 based on 1,933 reviews