evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.55

4.6 Rating 1,932 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.6

Based on 1,932 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Top service Highly recommend”

Helpful Report

“Im very disappointed because you delivered to me a different wallet. and you charged me for post fee. I ordered a blue twilight hilfiger wallet and this is what i got. So please send me the right one what i ordered . reference no. 152685”

Helpful Report

Hi Attila, We sincerely apologise for the error in delivering the wrong wallet to you and any inconvenience caused. We understand your disappointment, and we are committed to making it right. To facilitate the return of the incorrect item, we will be sending you a prepaid Royal Mail return label via email. This will ensure that you can return the item to us without incurring any expenses. Furthermore, we want to assure you that the correct blue Twilight Hilfiger wallet has been arranged for dispatch. We have also provided you with a new Royal Mail tracking number via email. You can use this tracking number to monitor the progress of your package and ensure its safe and timely delivery. We appreciate your understanding and patience throughout this process. Should you have any further questions or concerns, please do not hesitate to reach out to our customer service team via email: shopping@evolveclothing.com. Once again, we apologise for the inconvenience caused and thank you for your cooperation in resolving this matter. Thank you, Evolve Customer Service

“I got the item I wanted at a great price and very, very quickly. Free delivery to the Highlands too. Great!”

Helpful Report

“I recently purchased 2 pairs of shoes and while I recieved the shoes I ordered I must say that I was very disappointed to see that one pair was laced up and crease lined having clearly been..either (a) been worn or (b) been used as a display model.”

Helpful Report

Hi Kieran, Thank you for taking the time to share your feedback regarding your recent purchase. We strive to deliver products in pristine condition. Your experience falls short of our quality standards, and we deeply apologize for any inconvenience this may have caused. To rectify this situation, we would like to offer you two options. Firstly, we can arrange a return and provide you with a replacement pair of shoes, ensuring that they meet our high-quality standards. Alternatively, if you would prefer a refund for the affected pair, we can process that for you promptly. Please let us know which option you would prefer, and we will gladly assist you in resolving this matter to your satisfaction. Your feedback is of utmost importance to us, as it helps us improve our products and services. If you have any questions or concerns, please don't hesitate to reach out via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service

“Men’s chinos were Perfect fit.”

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“Very good all round service / quick posting / well packaged / would buy from evolve clothing again Happy with the Price I paid for Farah polo and T shirt.”

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“Ordered a number of Garments all arrived on time and we’re fantastically packaged just need to try for size shortly. Will review when I’ve returned the sizes I don’t keep. A fantastic price as well as reputable Brands.”

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“Excellent service from browsing to delivery”

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“Great product.”

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“Bought a suit and after returning one and ordering a bigger size, the suit fit perfectly and is so comfy.”

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“Excellent products 👏 👌”

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“brilliant online service, great communication. got exactly what i required.”

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“Excellent service, very efficient.”

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“Fast delivery to the UK mainland. The shoe box was badly damaged, but the boots were ok and exactly as described. Happy with my purchase and would buy from Evolve Clothing again.”

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“Great service”

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“Not evolve clothing fault but the leather laces in Tommy Hilfiger boat shies snapped on first wear - disappointing in view of price”

Helpful Report

Hi Kathryn, Thank you for taking the time to leave us a review! I am so sorry to hear the laces snapped in the shoes you ordered. You are fully entitled to return the item back to us for a refund or an exchange request. Included in your parcel is a return label you can use to send the item back to us. I have also sent a copy of your return label to your email. If you have any questions or concerns, please don't hesitate to reach out via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service

“Good price. Quick delivery.”

Helpful Report

“First time using this place and I’m very happy with them quick turn around fro paying to receiving the item”