evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.55

4.6 Rating 1,945 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.6

Based on 1,945 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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evolveclothing.com 5 star review on 4th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great variety, great price and quick shipping”

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“Website was very easy to use - good quality goods were delivered very promptly indeed”

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“Good service in house and online. Good in house service made me buy online. Delivery was swift with good returns paperwork supplied.”

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“Service great. But no free return”

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Hi Graham, Thank you for sharing your feedback with us regarding your recent experience. We are glad to hear that you found our service to be great and appreciate your positive comments. While we do not offer free returns at this time, we constantly evaluate our policies to ensure they align with our customer's needs and expectations. We value your feedback and will take it into consideration as we review our policies moving forward. We aim to provide a transparent and customer-centric approach, and your input helps us make informed decisions to improve our services. If you have any further questions or suggestions, please don't hesitate to contact us via email at: shopping@evolveclothing.com. Thank you, Evolve Customer Service

“Great products delivered very quickly”

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“Very easy to order and very fast delivery, will definitely use again, highly recommended!”

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“Prompt delivery, item as described, great value for money on the item purchased”

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“Ordered tshirt at 8pm Sunday, was available for collection 9am Monday. Correct item in correct size received, excellent service.”

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“Lovely t-shirt. Arrived very quickly. Great service. Would buy from Evolve again.”

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“Great, swift service.”

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“Excellent service. Fast delivery.”

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“Good service, fast delivery”

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“I was happy with evolves pricing and delivery but was very dissatisfied with the jeans I ordered having a fault. I had ordered them for a weekend away. I have had to source some elsewhere and will be returning the ones from yourselves. Why this obvious fault wasn't picked up us beyond me.”

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Hi Christopher, Thank you for taking the time to provide us with your feedback regarding your recent purchase from Evolve. We appreciate your positive comments about our pricing and delivery service, and we apologise for any inconvenience caused by the fault in the jeans you received. At Evolve, we strive to provide our customers with high-quality products, and we take incidents like this very seriously. Rest assured, we will thoroughly investigate the issue and address it with our production and quality assurance teams to prevent similar occurrences in the future. Regarding the return of the faulty jeans, please follow our standard return procedure, and we will promptly refund your purchase upon receipt. If you require any assistance or have any further concerns, please don't hesitate to reach out to us via email at: shopping@evolveclothing.com Once again, we apologise for any disappointment caused by this unfortunate experience. We value your feedback as it helps us enhance our services and products. We hope to have the opportunity to regain your trust in the future and provide you with a positive shopping experience. Thank you, Evolve Customer Service

“Top service Highly recommend”

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“Im very disappointed because you delivered to me a different wallet. and you charged me for post fee. I ordered a blue twilight hilfiger wallet and this is what i got. So please send me the right one what i ordered . reference no. 152685”

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Hi Attila, We sincerely apologise for the error in delivering the wrong wallet to you and any inconvenience caused. We understand your disappointment, and we are committed to making it right. To facilitate the return of the incorrect item, we will be sending you a prepaid Royal Mail return label via email. This will ensure that you can return the item to us without incurring any expenses. Furthermore, we want to assure you that the correct blue Twilight Hilfiger wallet has been arranged for dispatch. We have also provided you with a new Royal Mail tracking number via email. You can use this tracking number to monitor the progress of your package and ensure its safe and timely delivery. We appreciate your understanding and patience throughout this process. Should you have any further questions or concerns, please do not hesitate to reach out to our customer service team via email: shopping@evolveclothing.com. Once again, we apologise for the inconvenience caused and thank you for your cooperation in resolving this matter. Thank you, Evolve Customer Service

“I got the item I wanted at a great price and very, very quickly. Free delivery to the Highlands too. Great!”

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“I recently purchased 2 pairs of shoes and while I recieved the shoes I ordered I must say that I was very disappointed to see that one pair was laced up and crease lined having clearly been..either (a) been worn or (b) been used as a display model.”

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Hi Kieran, Thank you for taking the time to share your feedback regarding your recent purchase. We strive to deliver products in pristine condition. Your experience falls short of our quality standards, and we deeply apologize for any inconvenience this may have caused. To rectify this situation, we would like to offer you two options. Firstly, we can arrange a return and provide you with a replacement pair of shoes, ensuring that they meet our high-quality standards. Alternatively, if you would prefer a refund for the affected pair, we can process that for you promptly. Please let us know which option you would prefer, and we will gladly assist you in resolving this matter to your satisfaction. Your feedback is of utmost importance to us, as it helps us improve our products and services. If you have any questions or concerns, please don't hesitate to reach out via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service

“Men’s chinos were Perfect fit.”

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“Very good all round service / quick posting / well packaged / would buy from evolve clothing again Happy with the Price I paid for Farah polo and T shirt.”

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“Ordered a number of Garments all arrived on time and we’re fantastically packaged just need to try for size shortly. Will review when I’ve returned the sizes I don’t keep. A fantastic price as well as reputable Brands.”

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evolveclothing.com is rated 4.6 based on 1,945 reviews