evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.55

4.6 Rating 1,937 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.6

Based on 1,937 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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evolveclothing.com 5 star review on 4th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient delivery. Jeans exactly as pictured. Very happy”

Helpful Report

Hi Alison, Thank you for taking the time to leave us a review :) We are delighted to hear you are happy with the jeans you ordered and with the speed of delivery. We hope to hear from you again soon :)

“Easy to order and kept informed”

Helpful Report

Hi Nicola, Thank you for taking the time to leave us a review :) We are delighted to hear you are happy with your shopping experience with us! We hope you love your order.

“Excellent customer service”

Helpful Report

Hi Vicki, Thank you for taking the time to leave us a review :) We are delighted to hear you are happy with your experience with our customer service team. We hope to hear from you again soon :)

“My Christmas shopping experience was made so much easier by the most amazing staff in evolve clothing letterkenny. The customer care is second to none. Jack and the staff in the menswear could not have been more helpful and Mary and the staff in women’s wear were great. The clothing is exceptional value in both areas. I will definitely be back.”

Helpful Report

Hi Pauline, Thank you for taking the time to leave us a review :) We are delighted to hear you are happy with your shopping experience in our Letterkenny store. I have passed this message along to Jack :)

“I haven’t received my order yet so it would be remiss of me to review,”

Helpful Report

Hi Maura, Thank you for taking the time to leave us a review. I am very sorry to hear there was a slight delay with the delivery of your parcel. I can see based on your tracking number that your order has been delivered on the 29th of December.

“Great service”

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“Great Trainers & so Comfortable too.”

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“Sent the wrong item and then when I contacted them they didn't have the item I ordered in stock. Easy to get hold of though - have just been told to return it for a refund.”

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“Very quick service. Delighted with item ordered.”

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“First class customer service, first class clothing, first class delivery. 5 star company”

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“Very happy with everything, from purchasing, delivery, packaging and quality of the purchase! Thank you very much! You're awesome!”

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“Having not heard of these brand before was little bit worried but was very surprised at how quick and how good customer service was, was kept up to date whole time of dispatch and delivery and getting to use Klarna what a result, would definitely recommend this company and was happy,”

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“Excellent, efficient service during Christmas week”

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“Quick delivery and good communication”

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“Only place I could find the trainers I was looking for, the delivery time was great.”

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“Great service.”

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“Shopping with evolve was a good experience. There was a delay in delivery, but this was down to the courier not evolve. When I contacted evolve customer service, they responded immediately”

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“Said it was 48 hours delivery but my product still not arrived 96 hours after ordering. Probably issues with Royal Mail as they are garbage.”

Helpful Report

Hi Keith, Thank you for taking the time to leave us a review. I can now see based on your tracking number that your order has been delivered. Unfortunately, at this busy time of year, Royal Mail can experience slight delays.

“I was extremely annoyed by the delivery driver. He through my package in over my wall. And my dog opened the package. Iv email dpd to complian but iv heard nothing back.”

Helpful Report

Hi Jason, Thank you for taking the time to leave us a review. I am very sorry to hear DPD left your parcel in a place that was not safe. I have contacted DPD to have this resolved immediately. I have also reached out to you via email to confirm some details with you. I would like to thank you for bringing this to our attention.

“I have not got my items even though I paid for the express service.”

Helpful Report

Hi there, Thank you for taking the time to leave us a review. I am very sorry to hear you have not received your order. Please get in touch with us via email at: Shopping@evolveclothing.com with your order number and I can investigate this further for you.

evolveclothing.com is rated 4.6 based on 1,937 reviews