evolveclothing.com Reviews

Name: evolveclothing.com
Address: Unit 4 Letterkenny Retail Park, Letterkenny
Rating: 4.55

4.6 Rating 1,932 Reviews

88 %

of reviewers recommend evolveclothing.com

Company Reviews

Metrics

Info

4.6

Based on 1,932 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great store highly recommended”

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“Great service and fast delivery”

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“slooooooow shipping. Order was placed first of year and still does not show to ship until march. havent received the product i ordered will update when received”

Helpful Report

Hi Jeremiah, Thank you for taking the time to leave us a review. I am so sorry to hear you have not received your parcel at this time. I can confirm your order has been dispatched and received by Royal Mail on the 3rd of January. Unfortunately, Royal Mail is currently experiencing severe delays on international parcels due to a cyber incident. Your item is currently stored in Heathrow and will be dispatched by Royal Mail as soon as this issue is resolved. We have been assured by Royal Mail that they are doing everything possible to ensure the delay is as minimal as possible. Please accept our sincere apologies for any inconvenience this delay has caused. If you have any questions or concerns please don't hesitate to reach out via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service

“Good prompt service”

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“All good”

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“Service Found to be Excellent - Goods arrived promptly and well packaged. Coats had been wrapped/placed in a suit bag within the plastic bag, helping to keep secure/water tight/clean = Happy Days/Great work from a local NI/ROI company. Will purchase from again.”

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“Very reasonably priced and quick delivery of quality items.”

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“The trainers came on time, were what I ordered and were a reasonable price”

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“Good prices, prompt delivery and good communication.”

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“All was as it should be pleased with my purchase.”

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“Not good enough. Still haven't received my order and it was placed in late December.”

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“Ordered size 12 Uk Tommy hilfiger shoes. Received size 12 US ... should of been made clear when ordering that they were 12 US. Disappointed to say the least.”

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Hi Brian, Thank you for taking the time to leave us a review. I am so sorry to hear you were unhappy with the sizing of the shoes you ordered. I can confirm all shoes on our website are based on UK sizing. You are of course fully entitled to return the item back to us for a refund. If you have any questions or concerns please don't hesitate to get in touch via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service

“Hi. I had a great online shopping experience with Evolve. They wasted no time in getting my order to me. Even given that I had made my purchase over the Christmas period. Will shop again with them for sure. Thanks and bye Steven. 👋”

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“Very happy with the product and delivery was very quick.”

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“Evolve customer service contacted me after there was an issue with my delivery. They were very efficient and friendly in helping resolve same. Would recommend.”

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“Took far too long for items to arrive, although it was over Christmas and postal strikes so could have been because of that but I’ve now returned 1 of the pairs of trainers and I’ve lost £3.50 for returning them. I wasn’t made aware of this when I ordered them so I won’t be ordering from Evolve again.”

Helpful Report

Hi Kraig, Thank you for taking the time to leave us a review. I am very sorry to hear you were unhappy with the speed of delivery. As per our returns policy, a deduction of £4 is applied to cover the cost of the return. If you have any questions or concerns please don't hesitate to get in touch via email at: shopping@evolveclothing.com Thank you, Evolve Customer Service

“Good product!!!🤩”

evolveclothing.com 5 star review on 10th January 2023

Helpful Report

“Fast delivery and happy with the purchase. Excellent quality of clothes. Customer service was very professional.”