Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,387 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,387 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

Write Your review

Tell us how Evolution Extra made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evolution Extra 5 star review on 29th November 2024

663

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple process great communication”

Helpful Report

Posted 2 years ago

“Very good service the whole through Would recommend this to all friends and family”

Helpful Report

Posted 2 years ago

“i had Leanne deal with my request and she helped me all the way through the process and was super patient with me. Would highly recommend.”

Helpful Report

Posted 2 years ago

“Can’t fault these guys, was dealing with Josh sorting out my finance for my first car. Was extremely helpful. Made the whole process smooth and easy from start to finish.”

Helpful Report

Posted 2 years ago

“Excellent service and excellent customer experience and I appreciate all the help.”

Helpful Report

Posted 2 years ago

“Brilliant service ! No pressure to buy, see the car you want, check it over and any issues will be put right for you and they will do their best to make it a smooth stress free service. Absolutely love my car! I would definitely recommend anyone to go here if looking for new car, they have some amazing cars at great prices. No hard sales just support all the way. 10/10 for friendly respectful staff. All the staff from admin to the mechanics will speak to you or give a smile as they pass by. If you are wanting new car head down to AMG cars. Thank you to all the staff there. I dealt with the owner and Paul. 10/10 lads.”

Evolution Extra 5 star review on 18th September 2022

Helpful Report

Posted 2 years ago

“Very professional and swift.”

Helpful Report

Posted 2 years ago

“Very helpful 👌”

Helpful Report

Posted 2 years ago

“Felt like everything took ages, but in reality it never. Thanks for the ease of process”

Helpful Report

Posted 2 years ago

“This was a good experience from start to finish fast efficient a great deal spot on would recommend to anyone”

Helpful Report

Posted 2 years ago

“Good company, kept in contact and made the process easy.”

Helpful Report

Posted 2 years ago

“Customer service is rubbish they call once and put the phone down straight away. I called back they not answering. Finance price is rip off. On the Web showing £200 a month when they calculated for me they asking to pay £244 a month. Think in 60 month how much you will ripped off? Just Stay away from this company”

Helpful Report

Posted 2 years ago

Dear Josh, we are sorry to hear that you are unhappy with your experience with us. We have checked our call logs and can see both inbound and outbound calls which each time cut off seconds into the call. We also made several attempts to contact you, none of which would connect. We would therefore suggest that there may have been an issue with your phone/connection. Within that time, you then rejected our finance offer and so we made no further attempts to contact you. One of our team leaders has attempted to speak to you to discuss the change in rate, which is influenced by your credit profile and personal circumstances. You rejected our attempts to have a constructive conversation and provide an explanation. Should you change your mind and wish to discuss the matter, you are welcome to get back in contact. Kind regards, Evolution Extra.

Posted 2 years ago

“Very impressed on how quick it was to get things sorted with in half an hour of picking a car I was notified I had been accepted for finance.”

Helpful Report

Posted 2 years ago

“Evolution Extra was very helpful with my purchase, they were very polite when I rang them and dealt with my enquiries professionally”

Helpful Report

Posted 2 years ago

“It was very fast and simple, did not require any unnecessary effort.”

Helpful Report

Posted 2 years ago

“Excellent! Thank you.”

Helpful Report

Posted 2 years ago

“Fantastic staff and very helpful in all information needed”

Helpful Report

Posted 2 years ago

“The service was extremely poor. The advisors didn’t appear to know what was happening at all. I asked to log a complaint and speak to a manager and I was told I would receive a call back. I’m still awaiting this call. They had me sign 4 separate finance agreements, after each one they told me there was an error and blamed the car shop or the company the agreement was from. When I asked what has happened to all previous agreements and assurance these where destroyed they informed me they couldn’t answer that and would call back. I’m still awaiting that call also. The worst company I’ve dealt with.”

Helpful Report

Posted 2 years ago

Dear Samantha, we are sorry that you have had a negative experience with us. We value your feedback and take all complaints seriously. We agree that there have been unacceptable failures in our process and we are currently reviewing those errors with a view to improving our approach. We apologise for the inconvenience we have caused you and look forward to resolving the matter via our Complaints team. Kind regards, Evolution Extra

Posted 2 years ago

“Excellent service good communication throughout instant decision I got my great car due to Evolution Extra.”

Helpful Report

Posted 2 years ago

“I found them really polite and easy to talk to i had no problems with evolution”

Helpful Report

Posted 2 years ago

Evolution Extra is rated 4.8 based on 8,387 reviews