Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,390 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,390 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 29th November 2024

663

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found finance for me straight away even with bad credit rating. A weight off my mind. Thank u so much.”

Helpful Report

(Peter M.) - Posted 3 years ago

“Very quick at getting the funds from and to places only fault is very lack in communication in what happening”

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(Richard A.) - Posted 3 years ago

“Great service from Daniel, brilliant at keeping me updated through out the whole process 👏”

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(Daniel C.) - Posted 3 years ago

“Took forever to get sorted out. Was told on different occasion that everything was sorted but it wasn’t. Asked for call backs but they never called. I spent a lot of time chasing”

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(Richard A.) - Posted 3 years ago

Hi Neil, thanks for leaving us your feedback. Looking into your individual case it is clear that we have dropped the ball on our service levels for you, and we apologise for letting you down in this instance. Your comments has been fed back to the relevant teams to drive improvements, and appreciate your time in providing us with this feedback. Hope you are enjoying the new vehicle. With regards, Evolution Extra

Posted 3 years ago

“Excellent service many thanks”

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(Richard A.) - Posted 3 years ago

“The calculations for the finance at first were confusing but i finally got it since i had negative equity i assume you played your role very well.”

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(Richard A.) - Posted 3 years ago

“Corey handled the transaction professionally and was very friendly putting me at ease. Everything was clearly explained.”

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(Corey W.) - Posted 3 years ago

“Good and effective service I have ever received. Great job, keep it up.”

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(Carly H.) - Posted 3 years ago

“Extremely professional and found the deal that suited what I needed”

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(Alex D.) - Posted 3 years ago

“Excellent service very helpful. I will be using your service in the near future. Thanks to callum.”

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(Callum F.) - Posted 3 years ago

“I bought a car from this place at the moment I am very pleased very helpful people,But on the other hand the percentage fees are too high and I have to give back even more than the car is worth”

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(Richard A.) - Posted 3 years ago

Hi Tomasz, thanks for leaving us a review. We are sorry to hear that you are unhappy with the rates that you were offered for finance. We partner with some of the UK’s most reputable dealers, working with our carefully selected panel of 36 lenders to get you the best possible outcome to suit your circumstances. We are glad to hear that you found the service from our advisors to be helpful - your comments have been fed back to the relevant teams. Hope you are enjoying the new car. With regards, Evolution Extra

Posted 3 years ago

“Very helpful and friendly was really quick in helping me”

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(Alex D.) - Posted 3 years ago

“All calls where provisional and explanation was done to the last detail. The gentleman in question was incredible patience and knows how speak well and clear.”

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(Oliver S.) - Posted 3 years ago

“I would like to thanks yous for getting back on the road again”

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(Callum F.) - Posted 3 years ago

“Very good”

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(Callum F.) - Posted 3 years ago

“Dealt with Callum from day one. - Very helpful and guided me through the whole process. When Callum was unavailable, I was very impressed how other members of the team assisted and helped. Was also dealing with Car Shop who we purchased the car from who I found to be very difficult to deal with, never returned email/calls, in the end had to get really strict with them. Felt Evolutions service was excellent but the partnering with Car Shop they really did let the side down. I found their after sales very agreesive and very regimented. At one point was going to give up or ask Evolution if there is anywhere else I could get the car from EVOLTION 12/10 - Excellent CAR SHOP 4/10”

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(Callum F.) - Posted 3 years ago

“I had no issues while dealing with Evolution, everything went smooth and was sorted out very quickly”

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(Oliver S.) - Posted 3 years ago

“Helped me from start to finish for buying my 1st new car”

Evolution Extra 5 star review on 10th February 2021

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(Peter M.) - Posted 3 years ago

“Not happy with the service at all”

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(Callum F.) - Posted 3 years ago

Hi Majid, thanks for leaving us your feedback. We are sorry to hear your recent experience with us was a negative one; we strive for excellent customer service and have clearly let you down on this occasion. We've taken your comments on board and looked into your particular circumstance, which has been fed back to the relevant teams to drive improvements. Hope you are enjoying the new vehicle. With regards, Evolution Extra

Posted 3 years ago

“They helped me with finance my new car.”

Helpful Report

(Keely P.) - Posted 3 years ago

Evolution Extra is rated 4.8 based on 8,390 reviews