Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,386 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,386 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The process was lightning quick!!”

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Posted 2 years ago

“Delay in approval of car dealership finance meant it was too late to pick up our new car and we had already given the courtesy car back. I have a disability and need a car and your attitude to disabled drivers stink to be honest. I gave you 3 stars because you at least sorted out our finance offer quickly.”

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Posted 2 years ago

Dear David, we're sorry to see that you have left us a 3* review. We can see that there were delays with the approved lender completing the finance payout, which in turn led to delays in picking up your vehicle. We apologise for the inconvenience this has caused, and your review has been fed back to our management team to be flagged as a training focus for improvement. We hope you are now enjoying your new car. Kind regards, Evolution Extra.

Posted 2 years ago

“Easy process from start to finish, they kept me informed every step of the way.”

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Posted 2 years ago

“Thank you evolution to helping me to finance my car. Very responsive staff.”

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Posted 2 years ago

“Quick and good customer service”

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Posted 2 years ago

“The best an fast”

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Posted 2 years ago

“Every thing done very fast and eficiente”

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Posted 2 years ago

“Fast and secure finance company”

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Posted 2 years ago

“Easy to complete and helpful”

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Posted 2 years ago

“One of the best finance company out here in uk Very easy Quick good customer service I highly recommend for everyone out there to use evolution”

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Posted 2 years ago

“Very good experience of working with them. They kept me updated throughout and informed. I dealt mainly with one lady called Jess who was fab.”

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Posted 2 years ago

“Really helpfull explained everything, thank you”

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Posted 2 years ago

“Straight forward and sorted out with no issues. Helpful staff and would recommend them if looking for finance.”

Evolution Extra 5 star review on 18th November 2022

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Posted 2 years ago

“I was approved, which with a (very old) CCJ I was thankful for. However, it cost me an additional £70 for the benefit. I understand that this is a fee because those with poor credit are seen as "risky". But would not the risk be considerably lower if the costs were reasonable? Basically I'd say if your credit is good, go for it. The process was easy enough, and well explained, adding documentation was a bit glitchy and took a few tries but that's no big deal. However if your credit is poor, only go for it if you're desperate and out of other options like me.”

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Posted 2 years ago

Dear Alexandria, we're sorry to hear that you were disappointed with the rate we secured for you. Your rate is determined by your credit profile and personal circumstances and therefore is outside of our control. We have checked over your application and listened to the calls, which are recorded for training and quality purposes. Your advisor clearly explained the reason for the change in rate and we were able to hold that rate whilst you made a decision and get it paid out on the same day. We are therefore satisfied that the service we provided was delivered to a high standard. Kind regards, Evolution Extra.

Posted 2 years ago

“Fantastic communication and a swift conclusion/decision.”

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Posted 2 years ago

“You and your team went above and beyond to help me get my finance sorted.”

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Posted 2 years ago

“I am very happy with the service thanks”

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Posted 2 years ago

“Amazing how quick and professional that all can be that definitely it”

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Posted 2 years ago

“One polite member of your team. One blunt rude member”

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Posted 2 years ago

Dear Alan, thank you for leaving us your review. We take all feedback seriously and in this case, have reviewed all calls between you and our advisors, which are recorded for training and quality purposes. It appears that you were unhappy with the information our advisor needed to collect from you and we are satisfied that our advisor handled the call in question clearly, calmly and professionally despite having to deal with abusive language. Kind regards, Evolution Extra.

Posted 2 years ago

“Great service”

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Posted 2 years ago

Evolution Extra is rated 4.8 based on 8,386 reviews