Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,365 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 29th November 2024

663

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ask to many times to send paperwork and esign on website saying 1-2 business working days to clear and have you in new car. And reviews saying 4 days was longest to wait. I waited 13 days to approved at end didn't think was good for the dealer and customer. Waiting. When all proof was in and passed”

Helpful Report

Posted 4 months ago

Dear Stephen, Thank you for leaving a review. We take all negative feedback seriously as part of our mission to provide excellent service for every customer. Although the efficiency of the application process can be impacted by the dealership and/or the funder, as it were on this occasion, we agree that better communication could have been provided to you during the process. We have taken your feedback on board and are actively taking steps to drive improvements in our service. We hope you enjoy your new car. Kind regards, Evolution Extra

Posted 4 months ago

“Very pleased with the result thanks for the excellent service and support”

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Posted 4 months ago

“Great service ,the dealer wasn’t serious”

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Posted 4 months ago

“From start to finish an excellent service and easy to follow process”

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Posted 4 months ago

“Speedy and no hassle”

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Posted 4 months ago

“Process quick ,paid dealer quickly unfortunately After travelling an hour and half there and test driving the vehicle noticed that the drive mode not working, after speaking to evolution was advised not to remove car from forecourt. So no new vehicle was been pressured by dealer for vehicle to be fixed which ment I would travel back to them at a later date. Car not obviously fit for purpose and the problem should of been rectified before putting vehicle on sale. Will be looking elsewhere.”

Helpful Report

Posted 5 months ago

Dear Nicholas, Thank you for your review. We are happy to hear you were satisfied with our service, and we are sorry to hear the issues you faced with your vehicle. We take all customer feedback on board as part of our effort to drive improvements in our service. Kind regards, Evolution Extra

Posted 4 months ago

“Excellent communication never thought I’d get a loan of any kind as I have an IVA against me but I’d like to thank you”

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Posted 5 months ago

“Was so happy with the quick process from start to finish to get me in to my new car thank you all for your help that was involved in my file .”

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Posted 5 months ago

“Great no problem at all”

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Posted 5 months ago

“very helpfull and a friendly manner to help you get the right Finance.”

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Posted 5 months ago

“Very good team”

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Posted 5 months ago

“Very helpful & clear went through each step step by step”

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Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“Really very happy with the service that you have supplied to me and just want to say thank you for everything much appreciated.”

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Posted 5 months ago

“Unfortunately, the isn’t a 0 out of 5 star option. Staff were very rude, unhelpful, caused problems all the way through the process. Poor communication, no urgency to resolve any issues . Would never use them again, nor recommend to anyone. I was actually walking out of the dealership and cancelling the whole thing when they finally sorted everything out. It was easier to set up my mortgage , than finance a car with these clowns. It was 3 days of hell.”

Helpful Report

Posted 5 months ago

Hi Keith, Thanks for leaving a review. We really appreciate your feedback, as it helps to drive improvements in our service. We have looked into your application further. Although timeframes can be impacted by the speed and accuracy of any required customer details being provided, we are satisfied that we treated and processed your application with due diligence and within the agreed timeframes. Thank you for using Evolution Extra, and we hope you are enjoying your new car. Kind regards, Evolution Extra

Posted 5 months ago

“Really good really helped me get my car finance demi was really helpful”

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Posted 5 months ago

“excellent”

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Posted 5 months ago

“Demi was fantastic and very quick to help with any questions I had.”

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Posted 5 months ago

“Excellent!”

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Posted 5 months ago

“Perfect from start to finish”

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Posted 5 months ago

Evolution Extra is rated 4.8 based on 8,365 reviews