Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,390 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,390 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 29th November 2024

663

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Don’t get me wrong, the personnel on the phone are very amicable and great people skills - but the chances of getting your car finance sorted are slower than a tortoise. Yes, I understand we are in the middle of a global pandemic, but in the day and age when you submit everything online to ‘speed’ the process up, a second class stamp is faster. I am currently 12 days in and still no idea what’s going on - wishing I’d bought a cheap banger to see me through!”

Helpful Report

Posted 4 years ago

Hi anonymous I sincerely apologise for your dissatisfaction and hope you will understand the following. Many of the funders we deal with in this sector of the market are currently being extremely stringent in their checks for affordability at this current time. Many consumers are still on furlough and potentially many people may still get made redundant in the coming weeks and months. To that end the funder that had approved your application are wanting to verify all customers income and expenditure prior to allowing a finance agreement to be signed. This demand for bank statements to be verified has created a significant backlog, (at its peak 3 weeks) for the funder to approve and allow the customer to proceed to signing a finance agreement. I apologise on behalf of the funder, and no doubt hope the element of work we ourselves conducted was up to scratch and professional. Kindest regards Evolution Extra

Posted 4 years ago

“They are quickly answering your calls and dealing with your application thanks to Daniel Cliffe with the mannered phone conversation and keen to help you”

Helpful Report

Posted 4 years ago

“Kept in contact, more than Thinkford did”

Helpful Report

(Alex D.) - Posted 4 years ago

“Made it possible to get a new car”

Helpful Report

(Alex D.) - Posted 4 years ago

“A quick and simple application process”

Helpful Report

(Dominic R.) - Posted 4 years ago

“Staff that dealt with my claim was very polite and very informed. Any questions I had was answered straight away without hesitation.”

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(Oliver S.) - Posted 4 years ago

“Dominic handled my policy and was brilliant . I would highly recommend”

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(Dominic R.) - Posted 4 years ago

“Very impressed from start to finish even through the COVID-19 pandemic as soon as I was allowed to collect my new car it was straight forward thanks to Dominic R”

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(Dominic R.) - Posted 4 years ago

“Shocking experience. Lied to from March. Cost me more apr . People carnt do there jobs . I have to chase .salesman had to chase . Always got told this is missing that is missing when I phoned up .but never got a phone call saying im missing stuff .no customer service ..if you worked for me ide sack the lot of you .no wonder people give you a poor rating .”

Helpful Report

(Dominic R.) - Posted 4 years ago

Hi Jason, I sincerely apologise for your dissatisfaction and hope you will understand the following. Many of the funders we deal with in this sector of the market are currently being extremely stringent in their checks for affordability at this current time. Many consumers are still on furlough and potentially many people may still get made redundant in the coming weeks and months. To that end the funder that had approved your application are wanting to verify all customers income and expenditure prior to allowing a finance agreement to be signed. This demand for bank statements to be verified has created a significant backlog, (at its peak 3 weeks) for the funder to approve and allow the customer to proceed to signing a finance agreement. I apologise on behalf of the funder, and no doubt hope the element of work we ourselves conducted was up to scratch and professional. Kindest regards Evolution Extra

Posted 4 years ago

“I had an amazing experience with evolution extra. They were very helpful and kept me up to date with everything. I would recommend them, great service. :)”

Helpful Report

(Dominic R.) - Posted 4 years ago

“Having bad credit I didn’t think I would get accepted and expected to be messed around like a lot of finance company’s do. They take your information and say you have been approved and then at the last minute tell you no. Evolution were nothing like this and Daniel C sorted everything out for me. He kept me upto date with the process and explained everything to me. Anytime there was an update with my application he contacted me straight away and if I had any questions he contacted me back as soon as he could. I would 100% recommend evolution to anyone with good or bad credit.”

Helpful Report

(Daniel C.) - Posted 4 years ago

“Alex was very helpful easy to talk to and made the experiance very easy and straight forward. Would highly recommend very efficient and professional.”

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Posted 4 years ago

“Brilliant mitre saw best one I have ever had or used”

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Posted 4 years ago

“Have been messed around from the very start asked for phones calls and was completely ignored told documents had been sent when they hadn't was offered no help in signing what so ever and was calling from 9.30 am and the phone was being put down until eventually being answered at 4.30pm convenient as they were about to close for the day.”

Helpful Report

Posted 4 years ago

“It took a little bit long than I had anticipated but I know they tried as hard as they could for me so I could get my shiny new car thank you very much”

Evolution Extra 5 star review on 15th April 2020

Helpful Report

(Alex D.) - Posted 4 years ago

“Alex D, was a great help. Efficient, patient, as i was not ready to make purchase as soon as i was accepted. When i had made my decision he was very prompt and dealt with my transaction smoothly. Left me very happy to ha e been dealt with Evolution Extra.”

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(Alex D.) - Posted 4 years ago

“Dominic, was Very friendly yet professional at the same time. Explained everything in a way I understood. Would definatly recommend. Ty”

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(Dominic R.) - Posted 4 years ago

“They took the hard work out of finding car finance”

Evolution Extra 4 star review on 8th April 2020

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(Dominic R.) - Posted 4 years ago

“Easy application with lower rate interest.”

Evolution Extra 5 star review on 3rd April 2020

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(Daniel C.) - Posted 4 years ago

“Despite to problems going on right now I found your staff very helpful and friendly”

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(Oliver S.) - Posted 4 years ago

Evolution Extra is rated 4.8 based on 8,390 reviews