Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,373 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 29th November 2024

663

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and quick.”

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Posted 11 months ago

“Simple process and everything was handled really quickly.”

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Posted 11 months ago

“Mark was very helpful and give great support”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Demi was absolutely lovely! Great asset to the company, clearly communicated and kept me updated”

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Posted 1 year ago

“Very good a little long winded but we got there in the end”

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Posted 1 year ago

Hi Darren, thanks for taking the time to leave us a review. We are glad to hear you had an overall positive experience, and have looked further into your other comments. We acknowledge that there were some delays in your application, as a result of the lender requiring further checks as part of their due diligence process. We apologise for any delay this has caused; your comments have been fed back to the relevant teams to drive improvements in our service. We hope you are enjoying your new vehicle. Kind regards, Evolution Extra.

Posted 11 months ago

“Excellent”

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Posted 1 year ago

“Is very good experience,thank you so much ,I really appreciate.”

Evolution Extra 5 star review on 31st December 2023

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Posted 1 year ago

“No problems with the company or staff, there where nice and friendly and easy easy to talk to. Sorted my car loan out for me. Tha ks again”

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Posted 1 year ago

“Straight forward from start to finish Jessica my case manager was fantastic would highly recommend to friends n family”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“A top service, very very helpful”

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Posted 1 year ago

Dear Robert, Thank you for bringing this issue to our attention and we are sorry to hear that you are experiencing delays. A member of our Customer Engagement team has contacted you by phone to try and resolve the matter. We would appreciate it if you would contact us on 01246 458 800. Kind regards, Evolution Extra

Posted 1 year ago

“Excellent customer service had a few problem with the dealership and I couldn't fault the help I had from evolution extra would recommend”

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Posted 1 year ago

“Evolution are friendly professional and easy to follow. I have bad credit and didn't think I would get finance. It can be embarrassing/ uncomfortable when people ask questions about your credit but I didn't feel that I didn't feel judged. Brilliant customer service from both Josh and Lauren.”

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Posted 1 year ago

“Verey happy with how fings where handled”

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Posted 1 year ago

“Thanks for your help guys love the new car”

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Posted 1 year ago

“Amazing service and communication from start to finish. They were proactive in chasing the dealer and the finance provider and kept me informed every step of the way”

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Posted 1 year ago

“Very helpful and professional, was handled in a non discriminative manner despite the current condition of my score and felt that staff were really committed to supporting me to find a solution to my need”

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Posted 1 year ago

“Finance approved, i had big hope, then declined in 15 minutes, went back to underwriters, made me hopeless 😔 waited 6 days, under going checks and identity verification, after all nothing happened, but to declined me. My advice. think twice before you choose Evolutionfunder.”

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Posted 1 year ago

Hi, we are sorry to hear you had a poor experience with us. As a credit broker, we work with a broad panel of lenders who each have their own criteria for acceptance based on a customers credit profile, personal circumstances etc. We understand that being declined is not the news you would want to hear, however we were unable to place you with a lender and our advisor explained clearly the reasoning behind this decision. With regards, Evolution Extra.

Posted 1 year ago

Evolution Extra is rated 4.8 based on 8,373 reviews