Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,457 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,457 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 19th April 2025

Callum

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and efficient service”

Helpful Report

Posted 2 months ago

“While buying car they told me different prize & after signing documents sent different prices . Worst experience”

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Posted 2 months ago

Hello, Thank you for your review and we are sorry to hear about the experience you received from Evolution Extra. After a review of your application, we agree that more could have been done to avoid the issues you faced during your application. It's our priority to ensure that we provide a seamless, transparent experience for our customers, and your feedback has been taken on board and we are actively reviewing our process to make sure we retain our normally high service standards. We would like to apologise again for any inconvenience. Kind regards, Evolution Extra

Posted 2 months ago

“Amazing friendly team easy to talk very professional service from the start to the end . Thank you so much .”

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Posted 2 months ago

“Very helpful, informative and easy to follow and apply for the finance on my new car. Easy to follow emails and forms to be completed. Very smooth from start to finish, thank you all.”

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Posted 2 months ago

“Fabulous company to deal with. Very professional and courteous staff who truly know their business.”

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Posted 2 months ago

“They helped me understand what I needed to do and answered all my questions”

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Posted 2 months ago

“Very friendly and professional staff. Them do all the best to helping me with my application. Many thanks.”

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Posted 2 months ago

“Really happy with the car”

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Posted 2 months ago

“Been a pleasure to work with. Helpfull staff and very prompt! 💯 recommended.”

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Posted 2 months ago

“I’ve been trying to sort the final stages of my finance ,but unfortunately despite calling you 3 times I’m still not able to complete the process due to your system not acknowledging my correct date of birth and postcode ,my id was sent to you via email instead , I wrang again to say I had sent it ,and was told my id would be checked and I would get a call back,! There was no call back !! This has been going on for days and is really poor ,I needed the car asap and due to a lack of help I still can’t complete the order!!”

Helpful Report

Posted 2 months ago

Dear Mandy, Thank you for your review. We are sorry to hear about the experience you had with Evolution Extra. A positive, seamless customer experience is the priority for all our customers and we have looked into your application further. From the investigation, we are unable to identify the issues you have expressed during your application. However, we'd love to help and resolve any complications or difficulties you faced. Please contact our complaints team at complaints@evolutionfunding.com with more information surrounding your application and a member of our team will get back to you as soon as possible. Kind regards, Evolution Extra

Posted 2 months ago

“Brilliant customer service and a big thank you to Andrew Martin.”

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Posted 2 months ago

“Highly recommend, communication was good.”

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Posted 2 months ago

“Everyone there was amazing. Helped me with everything I needed help with also stayed on the phone to make sure it worked as had some problems at times”

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Posted 2 months ago

“I understand all that was explain to me and was The best for me ,thank you for my aplication aproval and the car is the best thank you”

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Posted 2 months ago

“Thank you for sorting out my finance, but cinch have messed up and we don't have the car 😕”

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Posted 3 months ago

Dear David, Thank you for your review and we are sorry to hear about the issues you had with Cinch. After reviewing the progress of your application, we can now see that you have been able to provide the missing document that Cinch required to proceed and that you now have your vehicle. Thanks again for using Evolution Extra. Kind regards, Evolution Extra

Posted 2 months ago

“Evolution Funding were very good throughout the process and provided updates on a regular basis. Would definitely recommend in future.”

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Posted 3 months ago

“Great but didn’t give me much time to make my decision. But overall experience was really good can’t fault them.”

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Posted 3 months ago

“Very good had very good experiences”

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Posted 3 months ago

“Very good and quick service.”

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Posted 3 months ago

“fantastic help. polite and very helpful. would reccomend”

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Posted 3 months ago

Evolution Extra is rated 4.8 based on 8,457 reviews