Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,375 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 29th November 2024

663

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“5* service, I was kept up to date all the time. Thank you get much”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Very profesional service A+++++👍”

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Posted 1 year ago

“The process was straight forward and hassle free, informative and welcoming, it was a smooth transition”

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Posted 1 year ago

“Fast and efficient”

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Posted 1 year ago

“Absolutely lovely people to deal with”

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Posted 1 year ago

“The process from start to finish was a little confusing to say the least. I was being told by dealership to deal with them and they would secure finance, only to be contacted via several text messages and calls from Evolution direct. There was no explanation that I had to deal direct with you. Each time I did cal you back, a different representative had to read up on history and each provided me with a different answer/request causing confusion on what exactly I had to do. When asking for document proofs, I was asked to submit a copy of driving licence, I did this, 20 minutes later another text asking for passport and payslip. Why couldn't these have been requested at the same time ? The first agent said there would be an additional deposit and increased monthly payments to those given me by the dealership. The second said as I'd paid for a warranty up front (not a deposit) it might mean a preferential rate. Finally, the last hurdle, the additional deposit and higher monthly payment was back with no mention of a lower monthly rate I agreed to the above, knowing that I'd likely be settling the loan earlier than the five year term anyway. I still have not picked up my new vehicle (picking up on Tuesday) and maybe that will bring to an end this transaction for now.”

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Posted 1 year ago

Dear David, Thank you for taking the time to leave us a review. We take all feedback seriously and therefore have investigated all of your comments. Whilst there are areas of your experience that were outside of our control, we do agree that we could have handled your application much better. It is always our goal to deliver a smooth and stress-free experience and on this occasion, we haven't achieved this to our usual standards and we apologise for the inconvenience this has caused. Your comments have been taken back to the team for training and improvement purposes and we hope you are now enjoying your new car. Kind regards, Evolution Extra

Posted 1 year ago

“The service that I received was very good 👍”

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Posted 1 year ago

“Very helpful and kept me up to date throughout”

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Posted 1 year ago

“The easiest company I have ever had the pleasure of dealing with! Would highly recommend to anyone without a doubt. Thankyou !!”

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Posted 1 year ago

“Easy and straight forward to use.”

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Posted 1 year ago

“excellent service”

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Posted 1 year ago

“Very efficient and reliable service to use.”

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Posted 1 year ago

“Everything was quick process, got the car in less than a week and was very happy with everything! Would definitely recommend 👌 xx”

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Posted 1 year ago

“Brilliant information explained every thing to me”

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Posted 1 year ago

“fast reliable service”

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Posted 1 year ago

“Superb painless and quick service from start to finish to make it an enjoyable journey”

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Posted 1 year ago

“Oli was very tentative, helpful and patient with my application process. He explained everything and was very personable. Thank you!”

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Posted 1 year ago

“Excellent team, a few bumps along the way but my advisor Demi got things sorted for me. Always really helpful and understanding. Would recommend to use as a company. Big thanks to Olly and Adam too who were both really helpful and a pleasure to chat with PS not able to choose just one star below”

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Posted 1 year ago

“Really good thanks 😊”

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Posted 1 year ago

Evolution Extra is rated 4.8 based on 8,375 reviews