Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,389 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,389 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 29th November 2024

663

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very happy with everything that they did for me. I'm a very happy woman. Thank you to everyone who help”

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Posted 2 years ago

“Very easy & quick to use. They keep payout in there account after payout made. Delaying pick up by 4 days.”

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Posted 2 years ago

“Really quick and efficient had everything sorted within a day to have my new car. A guy called ALEX dealt with me to get it done really polite nice bloke 👍🏻”

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Posted 2 years ago

“Excellent service really helpful”

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Posted 2 years ago

“Great communication friendly easy and helpful. Decision and offer made very quickly with no fuss....just what we need! Well done team.”

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Posted 2 years ago

“Communication was fab. Leanne was great for a contact . Thank you”

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Posted 2 years ago

“Not very good, constantly asking for details, already provided 3 times clearly”

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Posted 2 years ago

“I didn't think I would get a car, but thankfully I did, a big thankyou to Nathan, everything was very professional, easy and within a week I had my car. Thankyou to evolution”

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Posted 2 years ago

“Thanks for your great service”

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Posted 2 years ago

“very poor communication between customer and broker and fords dealership,need to sort yourselfs out and communicate between customer and fords dealership more regularly”

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Posted 2 years ago

Dear Stephen, thank you for taking the time to review us and we apologise for the inconvenience we have caused you - we agree that we could have done better and we have taken on board your comments, which will be used to make improvements to our process. We hope that you are now enjoying your new vehicle. Kind regards, Evolution Extra.

Posted 2 years ago

“The application took more time than it should have as communication of the process and what was required of me was not as smooth as it needed to be. A little frustrating”

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Posted 2 years ago

Dear Abiodun, thank you for taking the time to give us feedback and we’re sorry to hear that communication has not been what it should be. It does appear that some internal errors led to a delay on your application, and these could have been avoided. We apologise for any inconvenience caused and we have fed your comments back to the teams involved with a view to making improvements. We hope that you are now enjoying your new vehicle. Kind regards, Evolution Extra.

Posted 2 years ago

“Amazing service. Helpful and very straightforward from start to finish. Highly recommend.”

Evolution Extra 5 star review on 26th February 2022

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Posted 2 years ago

“I have only given 3 stars as there was a delay on my finance document check, I was told this was due to the finance company. I called evolution at 16.30 and was told it normally takes 6 hours and we was coming in to the sixth hour. I then called the next day about 10.30 and was told by Nick that the finance company had not come back to them and he would chase. I left until 13.30 and called again to see what the hold up was and spoke to Leanne. This is where the stars go as I found her to be quite rude in her attitude she told me it normally takes 24 hours and that as soon as they hear anything then they will contact me. I informed her I had another company that was contacting me who said they would be £300 cheaper over the term of the finance, not a great deal and as evolution was dealing with it already I would rather sort with them. She basically said if you want to go with another company then do so but we will ring you when we hear something.”

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Posted 2 years ago

Dear Colin, thank you for taking the time to give us feedback and we’re sorry to hear that things haven’t gone as smoothly as they should have done. Having investigated your comments, we can see that there were errors within your application that resulted in delays. We agree that we could have done a better job in managing your expectations. Your experience has been related back to the various teams and individuals involved and will be used to make improvements to our process and approach. We apologise once again and hope that you are now enjoying your new vehicle. Kind regards, Evolution Extra.

Posted 2 years ago

“Not the first time that I have used Evolution.. effortless ⭐️⭐️⭐️⭐️⭐️”

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Posted 2 years ago

“Jess was excellent! Keep me in the loop through-out the process.”

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Posted 2 years ago

“All staff I spoke to very helpful and patient”

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Posted 2 years ago

“Fantastic team great at communicating would recommend without any problem thank you so much for your help in my purchase”

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Posted 2 years ago

“Quick and efficient”

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Posted 2 years ago

“Very pleased with the service excellent”

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Posted 2 years ago

“Handled s from start to finish brilliantly and quickly, i woud definitely recommend this company”

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Posted 2 years ago

Evolution Extra is rated 4.8 based on 8,389 reviews