Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,415 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,415 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 2nd March 2025

665

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aswell as having to ring for updates being told we had been accepted then wanting more info when we thought that was it. Also when people are on day offs others should continue sorting it. I won't be recommending you.”

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Posted 3 years ago

Hi Keith, thanks for taking the time to leave us a review. We are sorry to hear you experienced some problems with communication - we strive for excellent customer service and have clearly let you down on this occasion. Your comments have been fed back to the relevant teams to improve our processes; we hope you enjoy your new vehicle. Thanks, Evolution Extra

Posted 3 years ago

“Really nice people to deal with and get things done quickly will definitely use you again”

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Posted 3 years ago

“Professional, excellent communication, a very easy company to deal with”

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Posted 3 years ago

“I found a good customer service.”

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Posted 3 years ago

“Fast smooth and stress free!! Would highly recommend”

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Posted 3 years ago

“Great service all went good. Can't upload a picture of new car cause arnold clark screwed up and forgot to tax it 1 more week to wait”

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Posted 3 years ago

“Very east to deal with would highly recommend”

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Posted 3 years ago

“Kept me updated throughout from the time I so the car to the time I picked it up Thank you”

Evolution Extra 5 star review on 20th May 2021

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Posted 3 years ago

“Good service straight forward no hassle”

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Posted 3 years ago

“Excellent service and I am so happy with my car. Would highly recommend getting a car with the friendly car people.”

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Posted 3 years ago

“Outstanding, So quick and easy to do and payed out straight away. MASSIVE THANK YOU”

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Posted 3 years ago

“Fantastic, very easy the step by step. Kept me informed through out. Very happy with the service. Thank you”

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Posted 3 years ago

“very recommended”

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Posted 3 years ago

“Easy to do. Helpful and kept us updated.”

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Posted 3 years ago

“Great service. Good communication.”

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Posted 3 years ago

“Great service, the lady Jessica who dealt with my case was very helpful and professional. Very easy and everything was taken care of for me and processed quickly.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Excellent service from James. Answered all my querys and helped me through the process. Quick and hassle free. Would recommend.”

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Posted 3 years ago

“Amazingly easy to deal with, great service and made car buying effortless and affordable”

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(Craig M.) - Posted 3 years ago

“Avoid this company!!. Let you down at the last minute. Finance was agreed 2 weeks ago then declined with less than 24 hours of collecting my new car. I have already sold my old car and now left with 5 children to get to school etc. with no car. Total disgrace.”

Helpful Report

Posted 3 years ago

Hi, Thanks for taking the time to leave us a review. Sorry to hear you are disappointed with your experience – as a regulated business we follow very strict procedures on behalf of our lenders - the lender required additional checks following your conditional acceptance, which led to them withdrawing the offer for finance. We strive for excellent customer service and your feedback has been passed on to the relevant teams. With regards, Evolution Funding.

Posted 3 years ago

Evolution Extra is rated 4.8 based on 8,415 reviews