Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,421 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,421 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 12th March 2025

666

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 1 year ago

“I thought the way the car loan was handled extremely well. easy download of documents etc. was a little worried about giving all the details and if I didn't have a passport to check as well as all the other documents what would have happened. plus I was told that I could pick my payment date. not the case . plus you can't change any details until the first payment goes out. I found that to be misleading. but after a few phone calls and online paperwork it was sorted.. a good system but could be explained better and made a little easier for older people . over all though very happy”

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Posted 1 year ago

“thank you everything is very good but the process took a long time than you ☺️☺️”

Evolution Extra 4 star review on 15th August 2023

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Posted 1 year ago

“Great communication from Lauren who called me and explained in very small detail but what was going on as I had loads of questions but she explained in terms I could understand.”

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Posted 1 year ago

“Fantastic service”

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Posted 1 year ago

“Very fast communication especially via email and text message. Never heard of this company before. Very positive and polite over the phone unless the line was busy straight to the point.”

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Posted 1 year ago

“Great service kpt me in touch with everything”

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Posted 1 year ago

“Really appreciate the support and professionalism of Evolution, due to me working days and night shifts meant communication was difficult. Took longer to process my finance but eventually got there in the end.”

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Posted 1 year ago

“Thank you for your help with the finance it has made it so much easier now that the ulez zone is coming in August once again thank you Robert”

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Posted 1 year ago

“I would recommend”

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Posted 1 year ago

“Process took alot longer than expected. Nearly a week before confirmation of finance after a lot and going bk and forth with payslips etc”

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Posted 1 year ago

“Very satisfied with evolution”

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Posted 1 year ago

“Efficient”

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Posted 1 year ago

“Everything went well”

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Posted 1 year ago

“Although it was a bank holiday my application was processed quickly with a no fuss approach”

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Posted 1 year ago

“There was a lot of going back and forth, asking for various details and proofs, some of it repeatedly. Although this came from the finance company and Evolution were more of a go between, this was frustrating and time consuming for all concerned. Perhaps a checklist of what might be required from the start may have helped speed things up and save lots of hassle. That said, everyone we spoke to at Evolution was friendly and helpful, and particular praise goes to Derek (our account manager) who took it upon himself to do what was required to get the agreement over the line”

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Posted 1 year ago

Hi Paul, thank you for leaving us an honest review and we appreciate your feedback. We're sorry to hear that the process wasn't as streamlined as it could have been and your comments have been fed back to the team. We hope you are now enjoying your new car! Kind regards, Evolution Extra

Posted 1 year ago

“Very helpful and great”

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Posted 1 year ago

“Very helpful, pleased with the service”

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Posted 2 years ago

“Happy with service however I think it could have been quicker but that may be because evolution was the middle man in the process. I would recommend and use again”

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Posted 2 years ago

“It was a very quick and fast process”

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Posted 2 years ago

Evolution Extra is rated 4.8 based on 8,421 reviews