Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,389 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,389 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 29th November 2024

663

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very simple efficient and professional communication”

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Posted 2 years ago

“That was so fast without problems. I have recommended to my friends”

Evolution Extra 5 star review on 31st January 2022

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Posted 2 years ago

“Great communication with regular updates. Very thorough and professional.”

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Posted 3 years ago

“Everyone has been amazing 5 stars to you all. I thought it was a scary process to take out car finance however the whole team made me feel at ease and I bought my car home today. The process was quick and easy.”

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Posted 3 years ago

“A+ would recommend to a friend”

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Posted 3 years ago

“Nice people to deal with. They explained everything and answered all my questions. Easy to sort out documents and e sign.”

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Posted 3 years ago

“Great communication from start to finish, best finance company I’ve used to date.”

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Posted 3 years ago

“The very best on quick communication and service ,they made you feel welcome and offered a great service”

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Posted 3 years ago

“Alex Davenport was Very friendly and helpful. The whole experience went very smoothly and I was kept informed all the way. Nothing was/is to much bother. I have no hesitation in recommending Evolution Extra.”

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Posted 3 years ago

“Very good”

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Posted 3 years ago

“Very straightforward, very easy people to work with”

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Posted 3 years ago

“Initial phone call was 1st class. Unfortunately the communication between Evolution and Eden Vauxhall was a Disaster . Money barn just kept debuting the 5 x £1.00 card verification charge due to some person incorrectly entering a wrong door number . I was promised I would receive a refund, but it has still not been credited to my card . Then the finance figures were out by 12p, so I had to take an afternoon off work and travel to the dealership to Sign again! I was promised compensation for this journey, but I still have not received. If this can be resolved I would be a happy customer !”

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Posted 3 years ago

Dear Sharron, thank you for taking the time to review us. We are sorry to hear that your experience has not been as smooth as it should have been. Unfortunately, it does appear that there were system issues during the bank verification, which resulted in the multiple £1 amounts being debited from your account. We have chased up the lender to action your refund. We also apologise for the inconvenience caused during signing, which was due to documents not being properly checked. This has been noted and fed back to our team. We do record all calls for training and quality purposes and we cannot identify when compensation was offered. However, we hope you are now enjoying your new vehicle and we appreciate you providing us with feedback of your experience, which will be used to make improvements. Kind regards, Evolution Extra

Posted 2 years ago

“Dean who delivered car was very thororgh”

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Posted 3 years ago

“Had a few hiccups but staff very helpful nothing was a bother to them.”

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Posted 3 years ago

“Great customer service, no pressure to commit, very helpful and explained everything before going ahead. Would recommend”

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Posted 3 years ago

“Outstanding customer service from beginning to end. Was kept well informed throughout and everyone was lovely”

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Posted 3 years ago

“STAY AWAY FROM THIS COMPANY they will waste your time and apply their own rules my mother tried to get a financed car and was approved she then paid a deposit and after a long process they then refused on the basis of having a provisional despite being told this was ok they decided to decline They all stated there is procedure for individuals who hold provisional licenses but they instead made up other reasons why For health reasons she needed a car they then manually decided to decline after a lengthy unfair process She was assured that she will not be penalised for this”

Evolution Extra 1 star review on 21st January 2022

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Posted 3 years ago

Dear Rochelle, we’re sorry to hear that you and your mother have been disappointed with your experience. We have investigated the issues you have raised. As a broker, we propose applications through to a panel of lenders. To be accepted, your mother’s application would have needed to fulfil the lender’s criteria. Unfortunately, your mother’s application was unable to fulfil any of our lenders’ criteria and therefore we had to decline it. This is outside of our control but we’re sorry it caused you or your mother inconvenience and frustration. Kind regards, Evolution Extra.

Posted 2 years ago

“Looking for car finance, was so easy with Evolution, thanks for making it so easy, I'm very happy with the service I received.”

Evolution Extra 5 star review on 21st January 2022

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Posted 3 years ago

“Good Evolution extra”

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Posted 3 years ago

“Thanks for helping me to finance my car and giving me hope for the future.”

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Posted 3 years ago

Evolution Extra is rated 4.8 based on 8,389 reviews