Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,365 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 29th November 2024

663

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never again. Ask the dealer . I’m not wasting anymore time with your company. Appalling”

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Posted 6 months ago

Dear Carl, Thank you for your review. We take all negative reviews seriously as part of our ongoing mission to strive for excellent customer service. After reviewing the application, we can see that there were more touchpoints than anticipated as a result of incorrect details being supplied. It’s important that we acquire all the relevant, accurate information possible from our customers to provide them with the best deal and outcome. Kind regards, Evolution Extra

Posted 6 months ago

“Tried with many other financing companies, But only from Evolution I got a lender.”

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Posted 6 months ago

“Thanks you for a great service 👍”

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Posted 6 months ago

“These guys were prompt in sorting everything out for my finance and kept me in the loop at all times. 100% can't fault and would definitely recommend”

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Posted 6 months ago

“Excellent service quick and very organised would recommend your company to anyone Thankyou”

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Posted 6 months ago

“The staff was wonderful very helpful and understanding, the application were quick and easy Wajid”

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Posted 6 months ago

“Excellent service, highly recommend.”

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Posted 7 months ago

“Fast professional all done in hours”

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Posted 7 months ago

“Couldn’t thank Mark at evolution finance enough he certainly went above and beyond my expectations after all the issues all with the paperwork from the finance company side having to do a lot more extra work than necessary . Thanks Mark”

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Posted 7 months ago

“Thought purchase a car that I needed to assist my elderly parent as my car was very unreliable.Evolution confirmed promptly everything I need to know was communicated clearly. The lady I dealt with gave me time to think over the figures no pressure and dealt with the whole thing quickly I am now the owner of a great car that I know will serve my needs.”

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Posted 7 months ago

“First class”

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Posted 7 months ago

“Excellent customer service from start to finish. Everything explained clearly and information to complete straightforward, couldn't fault it. Would definately use again.”

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Posted 7 months ago

“Really helpful and process was rapid no waiting on the phone, answer within seconds very excellent”

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Posted 7 months ago

“Absolutely fantastic, great prompt service, very friendly staff, speedy service, was kept well informed. Highly recommend, great company.”

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Posted 7 months ago

“Was well over a week before it was all sorted extremely slow looking for proof where it currently wasn’t needed and pictures of documents”

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Posted 7 months ago

Dear Allan, thanks for leaving us a review. We are sorry to hear you were unhappy with your experience with us. We take all negative reviews seriously, so we have investigated your comments further. We found that there were some delays in your application while your approved lender completed the required checks as part of their due diligence process. We acknowledge that our communication regarding these delays could have been improved, and your experience has been fed back to the relevant teams to drive improvements in our service. We hope you are enjoying your new vehicle. With regards, Evolution Extra.

Posted 7 months ago

“Brilliant customer service and very helpful”

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Posted 7 months ago

“You were great”

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Posted 7 months ago

“Great company to deal with. Got me back on the path to car ownership after a rough year! Many Thanks to them.”

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Posted 7 months ago

“Very good customer service”

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Posted 7 months ago

“Handled the process very professionally would recommend”

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Posted 7 months ago

Evolution Extra is rated 4.8 based on 8,365 reviews