Evolution Extra Reviews

Name: Evolution Extra
Address: Thompson Close,Chesterfield, ,, Chesterfield
Rating: 4.84

4.8 Rating 8,408 Reviews

98 %

of reviewers recommend Evolution Extra

Company Reviews

Metrics

Info

4.8

Based on 8,408 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Evolution Extra:

Evolution Extra is Evolution Funding's specialist department for customers with impaired credit. Evolution Funding is the UK's largest motor finance broker.

Partnering with the UK’s most reputable dealers, we work together with our panel of specialist lenders to get you the best possible outcome for your circumstances.

Our market-leading service combined with our innovative technology allows us to ‘hold your hand’ throughout the finance journey. Our goal is to enable you to drive away in your new car as quickly and efficiently as possible.

We are multi-award winning year on year and it’s all down to delivering the highest possible standards of service to both our dealers and you. We look forward to helping you soon.

Evolution Funding Limited and associated trading styles are authorised and regulated by the Financial Conduct Authority for credit brokerage. We are a credit broker, not a lender. Our FCA number is 823324.

Visit Website

Phone:

01246 458 801

Email:

sarahsimpkins@evolutionfunding.com

Location:

Thompson Close,Chesterfield, ,
Chesterfield
S41 9AZ

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Evolution Extra 5 star review on 16th February 2025

664

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good”

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Posted 1 year ago

“Extremely helpful and responsive. We happily use to assist me again in the future.”

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Posted 1 year ago

“Very helpful and efficient.”

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Posted 1 year ago

“Very happy with the service very quick to sort out the finance”

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Posted 1 year ago

“Very easy to deal with, nothing was a problem.”

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Posted 1 year ago

“Very fast process with the application and is ready for pickup but unfortunately I haven't got car yet as I am waiting for my private plate coming off my old car so still using old atm till it goes back to normal plate”

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Posted 1 year ago

“Very professional”

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Posted 1 year ago

“They do all they can to get you what you require financially”

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Posted 1 year ago

“not very good, asking gir so much proof, of different things, then pulled the plug at thw last min.”

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Posted 1 year ago

Hi Pamela, Thanks for leaving us a review. We are sorry to hear that you didnt have a good experience with us - we've looked into your application experience as we take negative reviews very seriously. Unfortunately the lender that had initially accepted your application changed their decision at payout stages, so we promptly placed you with an alternative lender to secure your finance. Your experience has been fed back to our team and to the lender to drive improvements in our service. We hope you are enjoying your new vehicle. With regards, Evolution Extra

Posted 1 year ago

“Evolution took me through every detail and made my finance purchase easy.THANK YOU EVOLUTION😁”

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Posted 1 year ago

“Great customer service, did everything possible to get my finance sorted. I picked up my new car today. Thank you 😁”

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Posted 1 year ago

“Excellent customer service available within 2 minutes of calls and you can ACTUALLY speak to a person rather than these awful BOTS .. got an excellent deal quick and efficient”

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Posted 1 year ago

“Very good service no problems whatsoever”

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Posted 1 year ago

“Really helps with a costumer”

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Posted 1 year ago

“Took longer than anticipated”

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Posted 1 year ago

Hi Thomas, Thanks for leaving us a review. We are sorry to hear you were dissatisfied with our service. We've looked into your application with us and can see there were delays as a result of incorrect information being provided relating to bank statements and total income breakdown. This then required the lender to undertake further due diligence to ensure that all of the information provided in the application is accurate. Your experience has been reviewed by our quality assurance team to feed back and drive improvements across our service. We hope you are enjoying the new vehicle. With regards, Evolution Extra

Posted 1 year ago

“although i am pleased with the outcome i found it confusing in my case as had several text messages from different people asking me to fill and sign the exact same forms however all sorted and pleased with the outcome”

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Posted 1 year ago

Hi Paul, Thanks for leaving us a review - we are glad to hear you are pleased with the outcome of your application. We've looked into your comments regarding the confusion over multiple text messages, and agree that our communication could have been clearer over our requirements for signing your agreement. Your comments have been fed back to the team to drive improvements in our services; we hope you are enjoying your new vehicle. With regards, Evolution Extra.

Posted 1 year ago

“Worked to get the cheapest finance. I had help from James who was fabulous. Really pleased with the car and the process was quick and explained well.”

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Posted 1 year ago

“Little fuss uploaded a few docs and before i new it the wife had a nice car. Happy wife happy life :)”

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Posted 1 year ago

“Nice and easy would deffo recommend Thanks a bunch”

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Posted 1 year ago

“Very happy with the service I got from your self It all went good until the lender at the end cancel But you was right back on it and sort it out I will definitely recommend you five star”

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Posted 1 year ago

Evolution Extra is rated 4.8 based on 8,408 reviews