EVOGO Reviews

Name: EVOGO
Address: 201 Upwell Street, ,, Sheffield
Rating: 4.74

4.7 Rating 1,417 Reviews

95 %

of reviewers recommend EVOGO

Company Reviews

Metrics

Info

4.7

Based on 1,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EVOGO:

We all love the freedom that having a car gives us.

However, let’s face it, owning a car can be a costly affair. Not only do you have to spend all your savings or take out finance to afford one in the first place but then you have the costs of running and maintaining the vehicle, not to mention the money you lose through depreciation when you sell it on for a newer model. What a hassle!

Which is why more and more people in the UK are choosing to lease rather than buy their car.

However, not all lease agreements are what they should be, often creating burdens of their own.

EVOGO is the smart alternative to vehicle leasing because you get all of the benefits of owning a vehicle, just like a traditional lease, but with a level of flexibility and a range of choice and cost that is unique to EVOGO.

You won’t be tied into lengthy contracts or complicated finance deals. And you’ll experience a premium level of service that will leave you feeling warm inside!

Ready to get behind the wheel of a brand new car? Flexible and affordable, on the latest makes and model of premium vehicles. Don't just go, EVOGO.

Visit Website

Phone:

0114 478 7430

Email:

info@evogo.co.uk

Location:

201 Upwell Street, ,
Sheffield
S4 8AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Evogo provided me with a super flexible vehicle rental agreement and did everything that is suggested, allowing the agreement to work around me. I have recently upgraded the car that I lease from them and am very happy with the service that they provided.”

Helpful Report

Posted 6 years ago

Hi Morgan, thanks for your review! Great to hear you have had a great experience with us and that you appreciate our approach. We hope you are loving your new vehicle! Thanks, EVOGO

Posted 6 years ago

“John g was very helpful and made the process extremely easy. Very happy!”

Helpful Report

Posted 6 years ago

Hi Sam, thanks for leaving us a review. Great to hear you're happy with your latest experience with us, and hope you are enjoying your new car! Thanks, EVOGO

Posted 6 years ago

“My car change was like for like, or so I thought. It is now costing me £25 more a month (I had this increase on my last change 9 months ago - that's a £50 increase in a year). The new car appears to be a basic model, not exactly what I expected with a price increase. The differences being: Manual handbrake Manual seat adjusters No heated steering wheel Manual boot open/close No sun roof These are the changes I noted on my return home....not overly impressed that I wasn't told about any of these spec changes. I will not be leasing with Evogo next change.”

Helpful Report

Posted 6 years ago

Hi, thanks for taking the time to leave us a review. We’re sorry to hear you weren’t happy with your most recent experience with us. Our rental rates are subject to changes in the automotive industry and manufacturer's offerings, so unfortunately we were only able to accommodate a GT line on the Sportage within your set budget, compared to your previous GT S line. This led to the differences in spec that you have noted, and we appreciate your comments regarding the communication of these spec changes – this has been fed back to the relevant teams to ensure we improve this communication moving forward. We sincerely hope we are able to find a solution at renewal stage, and if there is anything else we can do to resolve the matter please get in touch. With regards, EVOGO

Posted 6 years ago

“We met with Nick when we collected the car and the process was very quick and easy.”

Helpful Report

Posted 6 years ago

Hi Marke, that's great to hear! Thanks for leaving us a review. Thanks, EVOGO

Posted 6 years ago

“Very good communications and very friendly, helpful service from Sadie and Paul at the Houghton Regis collection centre. Would highly recommend this form of leasing and Evogo to anyone.”

Helpful Report

Posted 6 years ago

Hi Ian, thanks for the review. Glad to hear you had a great experience with us at our Houghton Regis centre, will pass your feedback on to the team and appreciate the recommendations! Thanks, EVOGO

Posted 6 years ago

“Excellent service and love the flexibility. I’d like to thank Nic Attrill for all the help and insight in selecting the right vehicle for my needs. Jon”

Helpful Report

Posted 6 years ago

Hi Jon, thanks so much for leaving us a review! Glad to hear you had a great experience with us and with Nick, we hope you are loving the new vehicle! Thanks, EVOGO

Posted 6 years ago

“EVOGO- First class service from start to finish ! Now enjoying my new car . Would recommend in a heartbeat . Thanks Evogo !”

Helpful Report

Posted 6 years ago

Hi Stuart, thanks for leaving us a review, it's great to hear you've had such a great experience with us! Thanks, EVOGO

Posted 6 years ago

“This place does exactly what it says on the tin with no hidden extras. Hassle free from start to finish. From enquiry to car pick up, the whole process took 7 days. On the day of pick up Terry very informatively took me through the contract and signatures in record breaking time and then I was out of the door and in a brand new M140!! I thoroughly researched PCP and other leasing deals before contacting these guys and they beat them all. Couldn't recommend them enough and have already passed on your details to a couple of interested colleagues. P.S apologies for wheel spinning out of your gate...I'd forgotten how powerful that beast is!!”

Helpful Report

Posted 6 years ago

Hi James, what a lovely review! Thanks for your feedback, we are very pleased to hear that you've had such a positive experience with us and we appreciate your recommendations, hope you are loving the M140! Thanks, EVOGO

Posted 6 years ago

“Fabulous service, straight forward to deal with & really enjoying using the company.”

Helpful Report

Posted 6 years ago

Hi Claire, thanks so much for leaving us a review! It's great to hear you have had an enjoyable experience with us, and we look forward to welcoming you in again soon with your next vehicle! Thanks, EVOGO

Posted 6 years ago

“It’s my 3rd car with them and each time I’ve had great service and my visits have being quick and hassle free”

Helpful Report

Posted 6 years ago

Hi Gary, that's great to hear! Thanks for the review, we hope you are loving your 3rd car and look forward to welcoming you in again soon for your next handover! Thanks, EVOGO

Posted 6 years ago

“Car not as described when collected (diff coloured roof) and hard work arranging handover over email with account person.”

Helpful Report

Posted 6 years ago

Hi, thanks for taking the time to leave us a review. We're happy to see you've had overall a positive experience with us, and appreciate your comments regarding communication from our sales team. We strive for excellent customer service and have clearly let you down on this occasion. Your feedback has been passed on to the relevant teams to drive improvements, and we hope you are enjoying your new vehicle! Thanks, EVOGO

Posted 6 years ago

“I couldn't believe how fast I exchanged my car, very efficient and hassle free. Thank you Dominic.”

Helpful Report

Posted 6 years ago

Hi Paul, thanks for leaving us a review, very happy to hear you had a great experience with us! Thanks, EVOGO

Posted 6 years ago

“What a remarkable way to have a car, and what a pleasure to deal with Russell to arrange it! At a time of constant change in the environmental demands on cars it is wonderful to have a flexible system that avoids tying up capital and the range of cars is excellent. The process is very different and very much better than dealing with a sales operation - no hassle, no attempt to con you into more than you want and very clear prices and terms. Try to arrange through Russell Blythen, who is a real joy to work with.”

Helpful Report

Posted 6 years ago

Hi John, thanks for such a lovely review! It's great to hear that you had such a positive experience with Russell, and that you enjoy our approach to car leasing! We'll pass your comments on to Russell, and hope you are enjoying your current vehicle :) Thanks, EVOGO

Posted 6 years ago

“Very helpful, easy to get hold of, and quick to respond”

Helpful Report

Posted 6 years ago

Hi Alfie, thanks for the review! Glad to hear it :) Thanks, EVOGO

Posted 6 years ago

“Easy as 1 2 3 and drive away in a brand new car with no worries.”

Helpful Report

Posted 6 years ago

Hi Andrew, that's great to hear! Thanks for the review, hope you are enjoying the new car :) Thanks, EVOGO

Posted 6 years ago

“Great service, was found to be quick and easy in regards to the booking and collection. Only criticism would be not offering evening or weekend collections. Thanks”

Helpful Report

Posted 6 years ago

Hi James, thanks for your message. We're pleased to hear that you've had a positive experience with us! We also appreciate your comments regarding evening and weekend collections, we are open fortnightly on Saturdays 8am-12pm if booked with your Sales Advisor! Thanks, EVOGO

Posted 6 years ago

“Quick and easy change over process. On my third car now and intending on staying with Evogo for a long time”

Helpful Report

Posted 6 years ago

Hi Daniel, thanks for leaving us a review. Glad to hear you had a smooth handover, and we look forward to welcoming you in for your next changeover! Thanks, EVOGO

Posted 6 years ago

“A good deal and efficient change over of vehicles. It took less than 45 mins.”

Helpful Report

Posted 6 years ago

Hi Greg, thanks for leaving us a review! Glad to hear that your handover went smoothly, and we hope you are loving your current vehicle. Thanks, EVOGO

Posted 6 years ago

“This is my third car with Evogo now. When signing up and collecting my first car I got a great deal of personal service and felt like a valuable customer, however by the third I felt that level of customer service has gone. My personal experience left me feeling as though they could "take me or leave me" as a customer - at one point being told if I don't like it cancel the contract and go elsewhere. Its as if they are trying to portray they have enough business that if you have too many questions or concerns then you can go find somewhere else to get your car, as someone will soon "snap up what's in stock". Perhaps a "go deal with it" kind of attitude. The service is great and convenient but I feel the human touch is being lost as the popularity is growing. I have recommended many friends and always spoke highly of the company, however now I find myself making excuses in advance when recommending, highlighting that you have to just focus on the convenience of the product over everything else. A bit of a shame really.”

Helpful Report

Posted 6 years ago

Hi, thanks for taking the time to leave us a review. Sorry to hear that your most recent experience with us has not been up to our usual standards – we strive for excellent customer service and have clearly let you down on this occasion. We do really value your business and are saddened to hear that your experience has meant you have not felt this to be the case. Your feedback has been passed on to the relevant teams to drive improvements, including retraining with our renewals team to improve customer experience. If there is anything else we can do to help alleviate any issues, please get in touch. With regards, EVOGO

Posted 6 years ago

“Everyone was really friendly at Evogo and sorted me out quickly. Dean and the lady based at Luton were very helpful and got me on the road quickly.”

Helpful Report

Posted 6 years ago

Hi, thanks so much for leaving us a review, it's great to hear that you've had a positive experience with us! Thanks, EVOGO

Posted 6 years ago

EVOGO is rated 4.7 based on 1,417 reviews