EVOGO Reviews

Name: EVOGO
Address: 201 Upwell Street, ,, Sheffield
Rating: 4.74

4.7 Rating 1,417 Reviews

95 %

of reviewers recommend EVOGO

Company Reviews

Metrics

Info

4.7

Based on 1,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EVOGO:

We all love the freedom that having a car gives us.

However, let’s face it, owning a car can be a costly affair. Not only do you have to spend all your savings or take out finance to afford one in the first place but then you have the costs of running and maintaining the vehicle, not to mention the money you lose through depreciation when you sell it on for a newer model. What a hassle!

Which is why more and more people in the UK are choosing to lease rather than buy their car.

However, not all lease agreements are what they should be, often creating burdens of their own.

EVOGO is the smart alternative to vehicle leasing because you get all of the benefits of owning a vehicle, just like a traditional lease, but with a level of flexibility and a range of choice and cost that is unique to EVOGO.

You won’t be tied into lengthy contracts or complicated finance deals. And you’ll experience a premium level of service that will leave you feeling warm inside!

Ready to get behind the wheel of a brand new car? Flexible and affordable, on the latest makes and model of premium vehicles. Don't just go, EVOGO.

Visit Website

Phone:

0114 478 7430

Email:

info@evogo.co.uk

Location:

201 Upwell Street, ,
Sheffield
S4 8AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am led to believe that Evogo has enough clients, they have an extra office in Luton, but don't open on Saturdays, car dealers even open on Sundays. So had to change plans and go all the way to Sheffield, but was told that they have only one person at that branch and even a lift from the station was refused. They really don't care and I even haven't got my first car. I hope this improves.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for your review, although we are disappointed to see that it is only one star. Our office hours are clearly listed on our website for customers to decide which site would work best for them for collection of the vehicles. Unfortunately, we do not offer a transport/ taxi service from the train station as our staff are not insured for this, nor would we be able to due to the current COVID restrictions. Please be assured that this is not because we do not care, it is simply not a service we can offer. We look forward to seeing you to collect your vehicle shortly. Many thanks EVOGO

Posted 3 years ago

“Helpful and friendly staff, easy to arrange and process arrangements and quick turnaround. Would recommend.”

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Posted 3 years ago

“I have just collected my fourth car from EVOGO and as usual the whole process was easy. I find EVOGO very good value with friendly & helpful staff. I would highly recommend this company and have done to many family & friends.”

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Posted 3 years ago

“I spoke to Russell at Evogi Sheffield at 9:30AM to explain I needed a car fairly quickly, he looked through what was available, gave me choices and got my paperwork completed very quickly. I picked up a Ford Puma at 5pm the same day! Evogo is brilliant for my type of work where requirements can change very quickly. I have used Evogo a couple if times now and have always been impressed. Excellent service all round”

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Posted 3 years ago

“Made the whole process really simple and straight forward. Really customer friendly.”

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Posted 3 years ago

“Great fast customer service, really friendly and efficient. Highly recommend.”

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Posted 3 years ago

“I have leased 3 cars from Evogo and have been very satisfied with the service... They are always friendly and helpful on the phone... What I like the most is the flexibility with the cars you choose, if you find you don’t like one, you can always switch it to another car of your choice after the first 3 months.... Most car lease companies tie you to a car for 2 or 3 years... Very satisfied”

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Posted 3 years ago

“communication extremely fast and officiant. Russell was great in the entire process.”

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Posted 3 years ago

“Excellent professional service from Russell. Have had many cars from EVOGO, my wife is loving her new Audi A1. Thank you.”

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Posted 3 years ago

“Fantastic customer service !”

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Posted 3 years ago

“Great service changed my car with click and collect. All staff trained in covid procedures. Quick and officiant change over. Would highly recommend this company”

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Posted 3 years ago

“Russell was extremely helpful and good humoured from start to finish, even when we asked for the impossible and then moved the goalposts. Teri and Luis were also really helpful throughout. The car is great - thank you.”

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Posted 3 years ago

“Fantastic service from start to finish .Teri and Russell very professional and made things go so smoothly for myself returning my old car and picking up my new car during these very difficult times .A big Thank you !! Andy.”

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Posted 3 years ago

“Brilliant firm, with great people running the show. Easy returns and exchange process. You’ll not beat the service, the price or the product EVOGO offer.”

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Posted 3 years ago

“Would not recommend this company to anyone again. Their customer service poor. Recommended them to my BFF who is now returning her car too for the same reasons.”

Helpful Report

Posted 3 years ago

Good morning, Thank you for leaving us a review although we are disappointed to only receive 1 star, we can see that you have been a customer for a number of years. We take our customer service extremely seriously and like to provide a hassle free service. We do understand it can be frustrating when damage charges arise at the end of the hire and we do look to work with customers in the best way to get these resolved. Any poor repairs have to be rectified before the vehicle can be sold. Regards EVOGO

Posted 3 years ago

“I have been with Evogo for 4 years & loved every minute of it, due to the recent COVID situ I have had to hand the car back & am gutted 😭 but from day one it has been a pleasure - both Dean at the start & Lewis at the end were fantastic, however, Gill Lapping was amazing, understanding & unbelievably helpful and a credit to the EVOGO team and I will hopefully be back soon - I would recommend them 1000% - easy worry free driving - thanks for a great 4 years !”

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Posted 3 years ago

“Very happy with the service received from Lewis and Teri in advance, and on the day when I collected my vehicle. Very straightforward and very competitive when I review peer providers. Thank you Pete W.”

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Posted 3 years ago

“I was a customer of Evogo for 4 years. There was endless inconsistency, miscommunication in their team, and an absolute inability to get the very basics right. I went elsewhere - you should too.”

Helpful Report

Posted 3 years ago

Good afternoon, We are sorry to hear that you have chosen to leave EVOGO after a number of years with us. I believe a member of our management team contacted you yesterday to discuss the issues raised and have since resolved any which may have been ongoing to your satisfaction. Many thanks, EVOGO

Posted 3 years ago

“My Account Manager, Lewis and both his colleagues Russell and Teri have all been part of the best car experience I have ever had! Whether compared to owning a car or renting one, EVOGO's car subscription service has been the nicest and most pleasurable car experience I have ever had. The process for choosing a car, getting approved and finally picking up my new car and driving away has been the so smooth, I could hardly believe it. I also want to make a special point of the fact that as a foreigner and at the time still having a foreign (non EU) driver's license and not having been in the country for more than 6 months, I was treated very well. The choice of cars both in terms of price and suitability is amazing. The sheer number of vehicles on offer from this company and the level of professionalism, hospitality and kindness of the staff has made me a fervent and loyal customer, and I look forward to the many years to come. If you want to have a brand new car as often as you want or a new one that you can hold on to for up to 12 months(after which you can exchange and get the newer model or a different model altogether!), without the trouble or worry of expensive maintenance costs(aren't really a problem either as the cars are brand new!), motor tax etc, then EVOGO is in my opinion the only place you should get in touch with.”

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Posted 3 years ago

“I cannot recommend Evogo highly enough. Their customer service is second to none, even in these difficult times. Particular thanks to Teri in administration, and Russell in sales. Both are excellent examples of the great ethos within the Company. I also commend the staff at the click and collect Centre, who were fully Covid aware. I will never go anywhere else to buy or lease a new car.”

Helpful Report

Posted 3 years ago

EVOGO is rated 4.7 based on 1,417 reviews