EVOGO Reviews

Name: EVOGO
Address: 201 Upwell Street, ,, Sheffield
Rating: 4.74

4.7 Rating 1,417 Reviews

95 %

of reviewers recommend EVOGO

Company Reviews

Metrics

Info

4.7

Based on 1,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EVOGO:

We all love the freedom that having a car gives us.

However, let’s face it, owning a car can be a costly affair. Not only do you have to spend all your savings or take out finance to afford one in the first place but then you have the costs of running and maintaining the vehicle, not to mention the money you lose through depreciation when you sell it on for a newer model. What a hassle!

Which is why more and more people in the UK are choosing to lease rather than buy their car.

However, not all lease agreements are what they should be, often creating burdens of their own.

EVOGO is the smart alternative to vehicle leasing because you get all of the benefits of owning a vehicle, just like a traditional lease, but with a level of flexibility and a range of choice and cost that is unique to EVOGO.

You won’t be tied into lengthy contracts or complicated finance deals. And you’ll experience a premium level of service that will leave you feeling warm inside!

Ready to get behind the wheel of a brand new car? Flexible and affordable, on the latest makes and model of premium vehicles. Don't just go, EVOGO.

Visit Website

Phone:

0114 478 7430

Email:

info@evogo.co.uk

Location:

201 Upwell Street, ,
Sheffield
S4 8AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Always willing to help and sort something out. Only downfall would be getting a call back.”

Helpful Report

Posted 7 years ago

Hi, thanks for leaving us a review, we're pleased you've had a positive experience with us. We also appreciate the feedback you've given us concerning our communication, this will be passed on to the relevant teams to drive improvements. Thanks, EVOGO

Posted 7 years ago

“Great deals on great cars, and a great service on site at pickup. Did find it hard to get hold of them and get them to respond to emails though”

Helpful Report

Posted 7 years ago

Hi Liam, thanks for leaving us a review we are so happy you've had a great experience with us and our approach. We also take your comments on board regarding communication, this will be fed back to the team to drive improvements. Thanks, EVOGO

Posted 7 years ago

“The choice of cars on offer was excellent and the process for getting a car was very easy. When I went to pick up the car from Sheffield I was dealt with by Sadie who was cheerful , efficient and really helpful. All in all an excellent experience”

Helpful Report

Posted 7 years ago

Hi Stephen, thankyou for leaving us a review, we are really glad to hear you've had a great experience with us. Hope you are loving the car! Thanks, EVOGO

Posted 7 years ago

“Great service..👌🏼”

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Posted 7 years ago

Great to hear, thanks John!

Posted 7 years ago

“Efficient and professional service from a friendly team. Mo Abdi was particularly helpful. Only problem not able to speak to Dunstable direct be a use of problem with phones”

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Posted 7 years ago

Hi Helen, thanks so much for leaving us a review, we are so glad you've had a great experience with us! We also take on board your comments regarding direct communication with our Dunstable branch and will use this feedback to drive improvements. Thanks, EVOGO

Posted 7 years ago

“From start to finish Russell was kind helpful and polite. This being my first lease with Evogo I had a lot of questions, Russell answered all Fantastic”

Helpful Report

Posted 7 years ago

Hi David, we're so pleased you've had a great first experience with us! Hope your handover goes just as smoothly :) Thanks, EVOGO

Posted 7 years ago

“What a fantastic company. Easy process john is a asset to your company made every think smooth Car is perfect love it”

Helpful Report

Posted 7 years ago

Hi Audrey, thanks so much for leaving us a review, we're so happy to hear you love your car and you've had a great experience with us! Thanks, EVOGO

Posted 7 years ago

“Great company”

Helpful Report

Posted 7 years ago

Hi Samuel, thanks for leaving us a review! Glad you've had a good experience, thanks, EVOGO

Posted 7 years ago

“Great selection of cars and helpful friendly staff. Simple financial process.”

Helpful Report

Posted 7 years ago

Hi Sean, thats great to hear! Thanks for the review 😊 Thanks, EVOGO

Posted 7 years ago

“Easy, friendly, flexible. Could not have asked for anything more.”

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Posted 7 years ago

Hi David, thanks so much for the review, we are so glad you've had a great experience with us! Thanks, EVOGO

Posted 7 years ago

“A family member had a car from Evogo and loved the process, I emailed asking a few questions and yet to receive a reply from weeks ago!”

Helpful Report

Posted 7 years ago

Hi, Thanks for leaving us a review. We apologise for the lack of communication on our end, we aim to respond to enquiries within 24 hours and we have clearly let you down on this occasion. We'll send you a direct message to see what we can do to resolve the situation. Thanks, EVOGO

Posted 7 years ago

“My third car with evogo....wouldn’t think of going anywhere else, a really great company to deal with.”

Helpful Report

Posted 7 years ago

Hi Lesley, Thanks so much for taking the time to leave us a review, we are so glad you are having such a great experience with us and are onto your third car! Thanks, EVOGO

Posted 7 years ago

“Simple process & well explained by Russell on pick up”

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Posted 7 years ago

Hi Wendy, That's great to hear, thanks for leaving us a review! Enjoy the new car 😄 Thanks, EVOGO

Posted 7 years ago

“Brilliant service. Ordered my car on Monday and was at the Luton branch on Friday. Picked it up on Monday morning and Mo at the office was a pleasure to deal with. All in all a great experience and the car is great too!!!!! Can't wait for my next car!!!”

Helpful Report

Posted 7 years ago

Hi Bhavin, thanks so much for leaving us a review, lovely to hear you've had such a great experience with us! Thanks, EVOGO

Posted 7 years ago

“Easy process from start to finish.”

Helpful Report

Posted 7 years ago

Hi Steven, great to hear, thanks for the review! Thanks ,EVOGO

Posted 7 years ago

“Pick was easy. Took a long time to get my account set up though.”

Helpful Report

Posted 7 years ago

Hi, thanks for leaving us a review! We are glad you had a positive experience with us, we also appreciate your comments about account set up and will take this on board to help drive improvements. Thanks, EVOGO

Posted 7 years ago

“Dean, provides customers with excellent trouble free service. Thanks again Evogo.”

Helpful Report

Posted 7 years ago

Hi, thanks so much for leaving us a review, we are glad you had a great experience with us! Thanks, EVOGO

Posted 7 years ago

“Customer service was great. They sorted me out a car with short notice no problem.”

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Posted 7 years ago

Hi Jade, thats great to hear! Thanks for leaving us a review 😄 thanks, EVOGO

Posted 7 years ago

“This is my 4th vehicle from Evogo, so I clearly like the plan of being able to 'rent' my vehicle and change it quite often. I work in the automotive industry with many vehicle Brands so it allows me to experience a variety of vehicles from these manufacturers. The downside is that each time I change, the prices have gone up - not even in conjunction with manufacturers price increase - there seems no logical reason, notification or explanation for this which is irritating. There is also no consistency in the price changes for higher mileage bands - some vehicles are a £20 or £30 increase - others £100! Monthly rentals are not cheap and could absorb a portion, if not all, of the admin charges, levied for passing on a fine or congestion charge - especially as we have no alternative than those fines coming to you directly? Staff are always polite and friendly but given that your vehicles are often hired to professionals, I feel that the overall service could be improved to create a memorable experience for every customer that would be talked about positively.”

Helpful Report

Posted 7 years ago

Hi Linda, thanks for taking the time to leave us a review, we are pleased you are enjoying our approach and customer service at EVOGO. We also appreciate the feedback regarding the pricing changes. Unfortunately prices increase are taking place across the whole vehicle industry - not only are we having to adjust to new higher road tax charges, but the government have made huge changes in promoting the use of Diesel vehicles and in turn this has eroded residual values and manufacturers are pushing more in to hybrid vehicles, meaning that prices do vary with these changes. We will take your comments on board regarding the overall service and charges which we will use to drive improvements. We hope you are loving your current car! Thanks, EVOGO

Posted 7 years ago

“Dealt with Dean Simmons, clear and precise, excellent to deal with.”

Helpful Report

Posted 7 years ago

Hi Simon, thanks for leaving a review, we are glad you've had great experiences with Dean and with EVOGO! Thanks, EVOGO

Posted 7 years ago

EVOGO is rated 4.7 based on 1,417 reviews