EVOGO Reviews

Name: EVOGO
Address: 201 Upwell Street, ,, Sheffield
Rating: 4.74

4.7 Rating 1,417 Reviews

95 %

of reviewers recommend EVOGO

Company Reviews

Metrics

Info

4.7

Based on 1,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About EVOGO:

We all love the freedom that having a car gives us.

However, let’s face it, owning a car can be a costly affair. Not only do you have to spend all your savings or take out finance to afford one in the first place but then you have the costs of running and maintaining the vehicle, not to mention the money you lose through depreciation when you sell it on for a newer model. What a hassle!

Which is why more and more people in the UK are choosing to lease rather than buy their car.

However, not all lease agreements are what they should be, often creating burdens of their own.

EVOGO is the smart alternative to vehicle leasing because you get all of the benefits of owning a vehicle, just like a traditional lease, but with a level of flexibility and a range of choice and cost that is unique to EVOGO.

You won’t be tied into lengthy contracts or complicated finance deals. And you’ll experience a premium level of service that will leave you feeling warm inside!

Ready to get behind the wheel of a brand new car? Flexible and affordable, on the latest makes and model of premium vehicles. Don't just go, EVOGO.

Visit Website

Phone:

0114 478 7430

Email:

info@evogo.co.uk

Location:

201 Upwell Street, ,
Sheffield
S4 8AL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with, and a decent selection of cars.”

Helpful Report

Posted 7 years ago

Hi Edward, glad to hear it! Thanks for the review :) Thanks, EVOGO

Posted 7 years ago

“I have enjoyed driving a Kia Sportage for 12 months and was becoming a little apprehensive as change over time crept up. I have to say that John Gialucca made the change over pain free and without stress. I appreciate his professional approach along with good customer relations. I am now happily driving my new Honda Jazz and enjoying this new concept of motoring. Thank you Evogo”

Helpful Report

Posted 7 years ago

Hi Gordon, thanks for taking the time to leave us a review. It's so nice to hear you've had a great experience with us and we are so pleased you are enjoying your Honda Jazz and our approach! Thanks, EVOGO

Posted 7 years ago

“Been a customer 2 years now. Would highly recommend to anyone.”

Helpful Report

Posted 7 years ago

Hi George, thanks for leaving us a review, we are happy to hear you've had a great experience with us over the past 2 years! Thanks for the recommendations, and hope you are loving the new wheels! Thanks, EVOGO

Posted 7 years ago

“After having one car from Evogo for 9 months for my wife we decided the service was so good we now have a car each. Very happy all round and I've recommended people and will continue to recommend people to Evogo.”

Helpful Report

Posted 7 years ago

Hi Thomas, that's so great to hear! We are glad you are both enjoying our service, thanks for the review and recommendations, and we are hoping you love your current cars! Thanks, EVOGO

Posted 7 years ago

“I have recently leased a car with EvoGo and can tell you that the service I received was excellent. It was a fast and professional exchange with great customer service. I would like to personally thank Russell for taking me through the process, and John for quick 'how to' when I came to pick up the car. I recommend this company to anyone looking to lease, as the contract is a lot more flexible than other companies offer and the service you get is second to none. Thank you team EvoGo.”

Helpful Report

Posted 7 years ago

Hi Dershna, thanks so much for leaving us a review! It's lovely to hear that you've had a great experience with us, thanks for your recommendations and we hope you are loving your current car! Thanks, EVOGO

Posted 7 years ago

“Prompt, efficient service with minimum of hassle”

Helpful Report

Posted 7 years ago

That's great to hear! Thanks for leaving us a review :) Thanks ,EVOGO

Posted 7 years ago

“This is my fourth car with evogo now and have loved everyone of them. The team at evogo are very helpful and have made the process of leasing very easy for me. Thankyou so much! I recommend anyone dealing with John Giallucua as he's helped me along the way & makes the experience all the more exciting. Thankyou John! And Keith heaviside, thankyou for accepting me 2 years ago. Have loved every minute in my vehicles!”

Helpful Report

Posted 7 years ago

Hi Chloe, what a lovely review! Thanks for giving us your feedback, we are so happy we've been able to provide you with excellent service over the last 2 years, hopefully there will be many more to come! Thanks, EVOGO

Posted 7 years ago

“Very slick changeover of vehicle. Great service”

Helpful Report

Posted 7 years ago

Hi, thanks so much for leaving us a review, we're happy you had a great experience with us! Thanks, EVOGO

Posted 7 years ago

“We were recommended by a existing customer of Evogo, fortunately we were informed that on your first instance of trying to do business with Evogo, the process is going to be slow and at times painful, this could put many potential new clients to Evogo off doing business with them. I think that there could be a shortage of people within the sales team and the individual sales team members have to much to do with the exsiting 2500 vehicle fleet. Perhaps greater focus should be invested in customer interaction and more detailed K.P.I’s should be put in place to identify area’s of concern from customers, more training and maybe remuneration linked to C.S.I ?? No T&C’s were available until you collect a car from Sheffield, no proof of order or details at point of vehicle order, website lacks crucial information about what to expect and how your relationship works with Evogo and indications of the process and set up costs. Great business model and with more attention to detail and daily fine tuning would transform the future business of Evogo, please invest greater focus in delivering customer service,”

Helpful Report

Posted 7 years ago

Dear Reviewer - thank you for taking the time to leave us your review and suggestions, which are all very perceptive and useful. To reassure you of some of the developments happening behind the scenes: (1) We are on the cusp of launching a new website which is very transparent, explains the whole process and the relationship with EVOGO. There will be a comprehensive explainer video, an outline of every aspect of the EVOGO way, and all 'official' documents, e.g. T&Cs, damage charges, will be available to download. Crucially, our stock list and prices will also be available to search. We are very excited about this new site and hope you'll find it ticks all the boxes! (2) We are introducing a new customer communication process which will keep customers fully informed as they move through the EVOGO process. This will launch with the new website. (3) We measure and report on our CSIs and NPS every month and this is being used to drive improvements in the business, including how our teams are trained and remunerated. Whilst we wouldn't claim to have perfected our processes, we have made huge steps and the team work hard to deliver the best possible standard of service. We feel our average star rating of 4.6/5 is testament to this. However, we know, as with any business, that there are always areas to work on, which is why we actively invite our customers to review us. We hope you'll enjoy experiencing these improvements moving forward. With regards, EVOGO

Posted 7 years ago

“Good deal. Friendly staff. Could maybe get back to me a little quicker....”

Helpful Report

Posted 7 years ago

Hi Stephanie, thanks so much for leaving us a review, we are glad you've had a positive experience with us! We also appreciate the comments regarding our communication speed, we're always looking to drive improvements so will take these on board! Thanks, EVOGO

Posted 7 years ago

“Ordered the car I wanted, was in stock, sorted out my insurance and then collected the new car, was very simple and quick.”

Helpful Report

Posted 7 years ago

Hi Zena, thanks for leaving us a review, it's great to hear you had a positive experience with us! Hope you are enjoying your current car :) Thanks, EVOGO

Posted 7 years ago

“First time I’ve ever done anything like this, I found the whole experience very easy thanks to the great team, more than helpful, I got the impression everyone I dealt with would go “extra mile “ to ensure everything was perfect. Great team Great price Great car I will never buy a car again!! Thanks guys. Paul Franklin.”

Helpful Report

Posted 7 years ago

Hi Paul, thanks so much for leaving us a review! We're so happy you've had a great experience with us and hope that we can continue to provide you with excellent service in the future! Thanks, EVOGO

Posted 7 years ago

“Good advice. Couple of issues ironed out with minimal fuss.”

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Posted 7 years ago

HI Mark, that's great to hear! Thanks for leaving a review :) Thanks, EVOGO

Posted 7 years ago

“The whole experience of leasing from Evogo was exceptional. From the speed of response to my enquiry, to the fulfilment of my order, all in just under a week. Nick Atrill paid great attention to my requirements supported by the whole team and delivered to me a superb car. I could not be happier with the EVOGO system.”

Helpful Report

Posted 7 years ago

Hi Michael, thanks so much for leaving us a review - we are so happy we were able to provide you with a great service, and we hope you are loving your current car! Thanks, EVOGO

Posted 7 years ago

“Dean was really helpful in setting everything up. Sadie was very thorough going through the paperwork on collecting the vehicle. A very professional team.”

Helpful Report

Posted 7 years ago

Hi, thanks so much for your kind words and your review, we appreciate the feedback and are glad you had a positive experience with us! Thanks, EVOGO

Posted 7 years ago

“It was a very smooth swap over, many thanks to John G”

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Posted 7 years ago

Hi Gordon, that's so great to hear! Thanks for leaving us a review :) Thanks, EVOGO

Posted 7 years ago

“My 3rd car from evogo as always easy and hassle free”

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Posted 7 years ago

Hi Kevin, so happy you've consistently had great experiences with us, thanks for the review! Thanks, EVOGO

Posted 7 years ago

“Seamless, lists sent through and vehicle chosen, deposit paid and pickup the next day. Couldn’t be easier and more straight forward. Exactly what is says in the advert!”

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Posted 7 years ago

Hi Thomas, thanks for leaving us a review, very happy to hear you've had such a great experience with us! Hope you continue to enjoy our service :) Thanks, EVOGO

Posted 7 years ago

“I'm really happy with my new car and Russ made the process of signing up simple and easy. Within a few days of enquiring, I was on the road. Excellent service. Thank you.”

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Posted 7 years ago

Hi Jessica, thanks for leaving us a review, we are so happy to hear you've had a great experience with us! Hope you're enjoying your new car :) Thanks, EVOGO

Posted 7 years ago

“Picked up my car with ease from Nick Attril. Very pleased with the service and very happy with my car and payment plan. Thank you”

Helpful Report

Posted 7 years ago

Hi Katie, that's great to hear! Thanks for leaving us a review, hope you are loving your new wheels :) Thanks, EVOGO

Posted 7 years ago

EVOGO is rated 4.7 based on 1,417 reviews