Name: Everything Branded
Address: Floor 1 & 2Peat House1 Waterloo Way, Leicester
Rating: 4.83

“Cannot recommend Marcus' service enough, was fantastic from start to finish. Always provides great customer service, with fast responses and always makes sure I am satisfied with the design and product no matter how long this takes. Nothing is too much for him and he's always happy to help, answer any questions and give advice. Would highly recommend.”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“Everything Branded is becoming a regular and preferred supplier of ours and our Account Manager Cameron continues to go above and beyond. We’re a complex not for profit group with multiple brands and Cameron always does his best to work with our short turn around requests and advising us on the best way to maximise our spend across multiple products. Thank you!!!”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“Cameron was extremely helpful from start to finish. Products arrived quickly and efficiently and we're very happy with the quality.”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“Products arrived on time and met our expectations!”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“Abby Lockwood-Jones was an amazing customer service representative! She made this very complicated order very easy once I understood what she needed from us. My airmen are going to love their new sunglasses!!”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“Anthony was great as always. Kept us updated and made sure items were delivered as promised.”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“Abby was so helpful and friendly- thank you for your help!”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“Thank you to Aaliyah, our water bottles look great!”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“Ordered some coasters for my wedding and there was a misprint on them. Marcus Bacon did a great job of sorting out a complete new batch and having them sent out. He was very responsive and helpful.”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“Abby was absolutely amazing, and her response times were so super quick that we managed to go from initial proofs to ordering in less than 2 days! Abby phoned me with a question before placing my order too, to ensure everything was correct! 10/10 and couldn’t be happier with the customer service received! Thanks Abby!! X”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“If I could award less stars I would do. A long drawn out process getting samples and even longer getting product. When it came in two of the lines were faulty. They refused to accept any responsibility for poor quality and misplaced printing. Eventually they did. Still waiiting for the agreed discount refund on stock we don't really want and the other faulty products to be replaced as agreed. E-mails and phone messages go unsanswered. It's been nearly 3 months. Oh, and we're a tiny charity. We don't have money to waste on merchandise. I'll go back to a local supplier.”

Helpful Report

Posted 2 years ago

“Great customer service from Cameron as always! Worked with this supplier for years, highly recommend 5*”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“Great customer service from Mik Marcinkowski, who has been helpful and responsive throughout the process. Thanks for your help! Looking forward to seeing the products now.”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“I have been very impressed with Account Manager Mik Marcinkowski. Excellent customer service and very good communication, I have felt looked after every step of the way. Thank you.”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“I have dealt with Marcus Bacon at Everything Branded for a few years now and have always had total confidence in the order being delivered as signed and promised. Always very helpful and doesn't keep me waiting on emails. I will use Marcus in the future as he is professional and more importantly truthful unlike some companies out there.”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“Thanks to Mik for twice this month (already!) pulling a miracle out of the bag and managing to get my very unrealistic clients' deadlines met. Love your stuff, I'll be back (sorry!)”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“Shocking products and even worse customer service! Signed off the proof before Christmas only for the bottles to arrive with the printing 50% the size of the proof and the colour being a 10% tint of the agreed colour. I contacted my account lead by email and was ignored. I contacted my account lead by phone and was ignored again. I then requested a full refund and mentioned the reasons (with photo proof) and was met with a sarcastic and petulant reply stating that I have signed off the proof and highlighting that I had sent the proof image of design instead of the final design 5 - pointless and time wasting message as the image on the final proof was BIGGER than the previous in version four - the colour remained the same throughout. It would suggest to me they get a lot of these complaints and resort to a default response. I asked to speak with a manager as to why the member of staff was trying to argue that the quality was terrible by suggesting I was looking at the wrong proof. I was told I had to follow procedure and the products we collected a week ago on Monday. I emailed Jordan to tell him that the bottles have been and have not heard back since. Not even a courtesy email to say he will look out for the bottles and refund the payment as soon as possible. I am not stuck with a company letting down a non profit children's football club and the club sitting around waiting for a refund to be made, with zero contact in between. I would never be using this company again and would rather pay extra and be provided with what was agreed and paid for and know there will be even the smallest customer service if ever a problem is met.”

Helpful Report

Posted 2 years ago

Hi, we apologise for your most recent experience here with us at EverythignBranded. A member of staff will be looking into this enquiry immediately.

Posted 2 years ago

“Mik from start to finish was amazing! Always there to provide support, make any changes we needed, with an extremely tight deadline! Even after dispatch, he was efficient at keeping us informed of any queries we may have. A thoroughly enjoyable customer journey, from beginning to end. Will definitely be using Everything Branded again for any branded items we’ll need in the future. Wouldn’t also hesitate in recommending to any business in need of their products.”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“I have been very impressed with Mik. Excellent customer service and good communication.”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

“I'm glad I got the delivery, and I'm happy with the materials, which are what we agreed to back when we were planning. The process was absolutely appropriate from start to finish, and I highly suggest your services to others with similar needs. On both a personal and professional level, I would like to thank major star Mr. Joe Riman, the account manager assigned to my project, for his exceptional customer service and communications during this tight contract. I would really like to collaborate with you on other projects in the near future.”

Helpful Report

Posted 2 years ago

Hi, we would like to thank you for the kind five-star rating which you have left for us. This is very much appreciated and gives us a great understanding of the service which we are providing to all customers who place an order with EverythingBranded. We hope to hear from you again soon!

Posted 2 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Everything Branded Reviews