Everything Branded Reviews

Name: Everything Branded
Address: Floor 1 & 2Peat House1 Waterloo Way, Leicester
Rating: 4.83

4.8 Rating 7,023 Reviews

97 %

of reviewers recommend Everything Branded

Company Reviews

Metrics

Info

4.8

Based on 7,023 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Everything Branded:

Everythingbranded.co.uk

Specialise in bespoke and overprinted promotional products for businesses around the world. Brands that we work with include household names such as Samsung, the NHS, ITV, Tetley, BAE Systems, Gala and Lufthansa - just to name a few!

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Everything Branded 5 star review on 30th October 2024

Everything Branded 5 star review on 23rd October 2024

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and help from Daniel Ogden which made the whole process very easy and trouble free. All questions and e mails answered extremely promptly. Fast turn around of order and goods excellent quality.”

Helpful Report

Posted 1 year ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Daniel O. at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Disorganised and useless. Having multiple items printed and all have gone wrong. Was under the impression that everything was being printed having been signed off and paid, but over a week later they're losing emails, and nothing is in production despite assurances it was. I'm now 36 hours away from our largest event of the year with no stock, and I'm cancelling half my Christmas pre-orders as Everything Branded is unable to produce what had been agreed. Waste of time. AVOID.”

Helpful Report

Posted 1 year ago

Hi there, We sincerely apologise for all the issues you have stated above. We always hold ourselves to the highest standards of customer service and satisfaction, and unfortunately, this was not the case here. Your feedback has been passed on to a team leader, who will be looking into this immediately to find a suitable solution as soon as possible. Thank you for your feedback - we will be sure to take this on board to improve our services for all customers. - EverythingBranded Customer Service

Posted 1 year ago

“Sarah was very helpful and quick at getting back with quotes and visuals - very nice to work with also good prices thanks! :)”

Helpful Report

Posted 1 year ago

Hi Shannon, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Sarah at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Sarah Moran was very knowledgeable and responsive. I thought Sarah went the extra mile to make sure customer satisfaction was at 100%”

Helpful Report

Posted 1 year ago

Hi Rachael, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Sarah at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Products were delivered promptly and in perfect condition, exactly what we asked for! Our sales contact, Normalya Mocado, was continually patient and supportive throughout the entire order process. Highly recommend and would definitely order from them again!”

Helpful Report

Posted 1 year ago

Hi there, Thanks for the review! We're delighted to hear that you've had a great experience with EverythingBranded, and we look forward to hearing from you again soon!

Posted 1 year ago

“I worked with Dan Danes, who was brilliant in keeping me posted with the art work and delivery and managed to turn it around in tight timescales, earlier than promised!! What a ⭐️ Dan is! Thanks a lot Abhinav”

Helpful Report

Posted 1 year ago

Hi Abhinav, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Daniel D at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Really helpful and very patient. Thank you so much! Craig who we worked with was great.”

Helpful Report

Posted 1 year ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Craig at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Excellent service from start to finish. Great support from Sarah getting the layout right and the end product is exactly, if not better, than expected. Great job.”

Helpful Report

Posted 1 year ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Sarah at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Very good service - responsive account manager and the quality of the product was very satisfying. Big thank you to Katie Eaton in particular.”

Helpful Report

Posted 1 year ago

Hi Ewa, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Katie at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“excellent!!!”

Helpful Report

Posted 1 year ago

That's great to hear Mark! Thanks for your feedback, and we look forward to hearing from you again soon!

Posted 1 year ago

“Steve was very helpful and quick with his responses, he adjusted the artwork so it was suitable for the product and consulted me throughout. The prices were fair.”

Helpful Report

Posted 1 year ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Steve at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Really good service by Steve Clarke, helped from start to finish to find correct product based on price range we had. Cannot fault.”

Helpful Report

Posted 1 year ago

Hi Patrisia, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Steve at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“So helpful and was so quick in production once payment was made. Daniel Ogden was always will to help and kept me updated through the whole process. Would definitely recommend.”

Helpful Report

Posted 1 year ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Dan O at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Excellent service. Quick, efficient and price-matched cheaper too!”

Helpful Report

Posted 1 year ago

Hi Jo, It was a pleasure working with you on your order. Thanks for trusting in EverythingBranded, and we look forward to hearing from you soon!

Posted 1 year ago

“My experience with everything branded was brilliant. Sarah dealt with my order and she was amazing. She made everything so easy and efficient, she was extremely helpful and friendly! The items have arrived exactly how we wanted them, I would definitely recommend.”

Helpful Report

Posted 1 year ago

“I previously gave a very high rated review of my experience with Everything Branded and Sam, our Account Manager but as the time has now come when I was assured our order would arrive that has changed significantly. Sam continues to attempt to be so very helpful but not really, not at all. I have already wasted enough time on this so I am summing up. Originally I was not going to pursue the order because of timing but Sam gave me a call and assured me it would be delivered in time. I was very clear from the get go about my absolute deadline of Nov. 15th. I reached out to him last week to find out the shipping details and he came back saying it will be shipped on the 8th. This week it turns out the factory is having supply issues and the batteries haven't arrived so the order will be delayed until Nov. 25th but good news another factory has 50 of them they willing to sell us at a reduced rate that MAY get in by next week. I respectfully request to cancel the order and am told it's not a possibility. I was explicit on my deadlines, assured they would be here and now they can't be completed because the factory is having supply issues, the order isn't even close to being shipped and the last communication today broaden the completion from one day to expand almost a full week. This situation calls for an order cancelation and refund.”

Helpful Report

Posted 1 year ago

Hi Vanessa, Firstly, we apologise for the issues you have stated above. We always hold ourselves to the highest standards of customer service and satisfaction, and unfortunately, this was not the case on this occasion. A member of staff will be looking into this immediately to find a suitable solution. Thank you for your feedback, and apologies once again. - EverythingBranded Customer Service

Posted 1 year ago

“Great company - worked really hard to get our merch to us in time for an event. Items were excellent too. Top class. Recommended”

Helpful Report

Posted 1 year ago

“Great company - worked really hard to get our merch to us in time for an event. Items were excellent too. Top class. Recommended”

Helpful Report

Posted 1 year ago

Hi there, It was a pleasure working with you on your order. Thanks for trusting in EverythingBranded, and we look forward to hearing from you again soon!

Posted 1 year ago

“If you want poor quality, use this company. We ordered bags that we paid for, were not made to our spec, and were printed in a way that rendered the finished production unusable. Print was uneven, rendered with a final color that was not to spec, and the overall quality was terrible. We didn't even ship the final production because it was unusable. When we asked for a partial refund, we were basically told no. I repeat - do not use or trust this company.”

Helpful Report

Posted 1 year ago

Hi there, Firstly, we apologise for the issues you have stated above. We always hold ourselves to the highest standards of customer service and satisfaction, and unfortunately, this was not the case on this occasion. A member of staff will be looking into this immediately to find a suitable solution. Thank you for your feedback, and apologies once again. - EverythingBranded Customer Service

Posted 1 year ago

“Excellent from beginning to end. My Acc. Manager Cameron R. helps plan any project I've got - big or small. Even the after care is to be commended. Any issues that I've raised are resolved swiftly and there's never a headache with EB. Also shout-out to Shrina P who covered Cameron while on annual leave - very polite, knowledgeable and incredibly helpful.”

Helpful Report

Posted 1 year ago

Hi Jacob, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us, Cameron and Shrina at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

Everything Branded is rated 4.8 based on 7,023 reviews