Everything Branded Reviews

Name: Everything Branded
Address: Floor 1 & 2Peat House1 Waterloo Way, Leicester
Rating: 4.83

4.8 Rating 7,039 Reviews

97 %

of reviewers recommend Everything Branded

Company Reviews

Metrics

Info

4.8

Based on 7,039 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Everything Branded:

Everythingbranded.co.uk

Specialise in bespoke and overprinted promotional products for businesses around the world. Brands that we work with include household names such as Samsung, the NHS, ITV, Tetley, BAE Systems, Gala and Lufthansa - just to name a few!

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Everything Branded 5 star review on 30th October 2024

Everything Branded 5 star review on 23rd October 2024

221

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always previously used Everything Branded and they had been really good. Jake the account manager was always on hand and accommodating with every requirement and request we needed. The product are good and always what we ask for. I have now been handed over a new account manager Anthony who has not been forthcoming. I made payment for an order but due to his delays the product was out of stock. I requested a refund and he has ignored my emails.”

Helpful Report

Posted 1 year ago

Hi Vivian, We apologise for the recent frustrations you've had with us. As you will know from your previous experiences with us, we always aim to provide the best customer service for our customers by going above and beyond every time. This review has been forwarded to a sales team leader, who will be looking into this to find a suitable resolution as soon as possible. Apologies once again, and we hope to hear from you again. - EverythingBranded Customer Service

Posted 1 year ago

“This is my first experience of using Everything Branded, my organisation have already used the company and had a good service and the product was just what we expected. So we are using them for a repeat order! It's been super smooth and easy to use and with excellent customer service.”

Helpful Report

Posted 1 year ago

Hey there, thank you for the awesome five-star review! We're delighted to hear that you've had an excellent experience with us at EverythingBranded. Your feedback is valuable as it gives us a greater understanding of the service we are providing to all customers. We appreciate your business, and look forward to hearing from you again soon!!

Posted 1 year ago

“Steve Clarke was extremely helpful and went above and beyond on my order. I would definitely use everything branded in the future.”

Helpful Report

Posted 1 year ago

Hey Liz, thank you for the awesome five-star review! We're delighted to hear that you had an excellent experience with us and Steve at EverythingBranded. Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“I worked with Craig on my order. It was a fantastic and super fast service.”

Helpful Report

Posted 1 year ago

Hey Zah, thank you for the awesome five-star review! We're delighted to hear that you had an excellent experience with us and Craig at EverythingBranded. Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Ordered some branded wooden boxes for our conference centre rooms. Ordering process was very straight forward and Craig was very helpful with advice and arranging everything. The boxes are amazing! Our logo is beautifully engraved in the top of each box and they are excellent quality. Highly recommend and I will be using Everything Branded again.”

Helpful Report

Posted 1 year ago

Hey Nigel, thank you for the awesome five-star review! We're delighted to hear that you had an excellent experience with us and Craig at EverythingBranded. Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Great service provided by Anthony. Items delivered on time and good quality.”

Helpful Report

Posted 1 year ago

Hi there, thank you for the kind five-star review. We're delighted to hear that you had an excellent experience with us and Anthony at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Utterly shambolic. They've taken the money but over a month after the order was place there is no product, no delivery information, no refund, no communication. The live chat and telephone service (both presumably run by third-parties) make promises of email or telephone follow-up that never comes. If it goes on any longer, the next stop will be a report to the police for fraud.”

Helpful Report

Posted 1 year ago

Hi Rob, Firstly, our sincere apologies for the below-par experience you have had with us. We always aim to deliver the best possible experience for all our customers but unfortunately, this was not displayed here. Your case has been forwarded to a sales team leader who will be looking into this immediately to find a suitable resolution for you as soon as possible. We appreciate your feedback and will be sure to take it on board to improve our customer service for all customers in the future. Apologies once again, and we hope to hear back from you again soon. - EverythingBranded Customer Service

Posted 1 year ago

“Daniel was prompt responding to my enquiry and very helpful. Pleased with cool bags with logo which were as shown in sample pictures. Arrived quickly following the order being placed. Would use again”

Helpful Report

Posted 1 year ago

Hi there, thank you for the kind five-star review. We're delighted to hear that you had an excellent experience with us and Daniel at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“We got some stress balls and notepads branded. Happy with the quality of the product. Daniel, the Account Manager dealing with my enquiry, was great in putting it all through quickly and hassle-free. Recommended.”

Helpful Report

Posted 1 year ago

“Daniel was excellent - he made sure my order was swiftly fulfilled and was super reactive when I needed to make some changes. I 'm very grateful. The product and the service were all one could hope for.”

Helpful Report

Posted 1 year ago

Hi Clem, thank you for the kind five-star review. We're delighted to hear that you had an excellent experience with us and Daniel at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“What kind of company is this!!! seems like they don't want your business!! been trying to place an order since yesterday and all we get is someone will call you!!! They have an outside company that answers the call and says I will pass on the message and get someone to call you back without any time frame! They ask you to fill out the form on the website but it doesn't give any reference number same on the chat when it works! I hope you will take this feedback and do something with it! All I would say to everyone who needs items urgently good luck using this company!”

Helpful Report

Posted 1 year ago

Hi there, Apologies for the delay in getting back to you - a member of staff is looking into this now and will get back to you as soon as possible. As you can see from our thousands of 5-star reviews, customer service is one of our top priorities and we always try to ensure every customer is delivered a world-class experience. Thanks for your feedback - we will take this on board to improve our service and deliver better experiences to all our customers. - EverythingBranded Customer Service

Posted 1 year ago

“Very speedy and helpful service. Great product range available.”

Helpful Report

Posted 1 year ago

Hi Helen, We're delighted to hear you've had a great experience with us! Thanks for the kind review and we look forward to hearing from you again soon!

Posted 1 year ago

“We had a good experience with Everything Branded and our Account Manager Daniel Danes. The Cow Bells we ordered are fantastic and will really add to our Ski Racing trip with school. Daniel clearly laid out the printer's concerns with the small writing in our school logo and gave great advice. The printing has worked well, everything is clear, even the tiny date we were founded. I received some extra email requests around payment for our products but a conversation with Daniel quickly resolved the issue. Thanks again.”

Helpful Report

Posted 1 year ago

Hi there, We're glad to hear that you've had a good experience working with Daniel D and us at EverythingBranded! We are highly focused on providing the best experience for our customers, so it would be awesome if you could let us know how we could turn the 4 stars into 5 next time. Thanks for your kind feedback, and we look forward to hearing from you again soon!

Posted 1 year ago

“From start to finish I have received quality customer service. Craig answered all my questions and couldn’t have asked for anymore. Product is exactly what was requested and was well aware of how it looked before receiving.”

Helpful Report

Posted 1 year ago

Hi Laura, thank you for the kind five-star rating. We're delighted to hear that you've had excellent experiences with us and Craig at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon! P.S. The bottles look great - we hope the team loves them!

Posted 1 year ago

“Craig at Everything branded has been super helpful. I am able to go directly to him and within minutes he will find me what I need.”

Helpful Report

Posted 1 year ago

Hi Nazan, thank you for the kind five-star rating. We're delighted to hear that you've had excellent experiences with us and Craig at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Excellent customer service and help from Daniel Ogden which made the whole process very easy and trouble free. All questions and e mails answered extremely promptly. Fast turn around of order and goods excellent quality.”

Helpful Report

Posted 1 year ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Daniel O. at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Disorganised and useless. Having multiple items printed and all have gone wrong. Was under the impression that everything was being printed having been signed off and paid, but over a week later they're losing emails, and nothing is in production despite assurances it was. I'm now 36 hours away from our largest event of the year with no stock, and I'm cancelling half my Christmas pre-orders as Everything Branded is unable to produce what had been agreed. Waste of time. AVOID.”

Helpful Report

Posted 1 year ago

Hi there, We sincerely apologise for all the issues you have stated above. We always hold ourselves to the highest standards of customer service and satisfaction, and unfortunately, this was not the case here. Your feedback has been passed on to a team leader, who will be looking into this immediately to find a suitable solution as soon as possible. Thank you for your feedback - we will be sure to take this on board to improve our services for all customers. - EverythingBranded Customer Service

Posted 1 year ago

“Sarah was very helpful and quick at getting back with quotes and visuals - very nice to work with also good prices thanks! :)”

Helpful Report

Posted 1 year ago

Hi Shannon, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Sarah at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Sarah Moran was very knowledgeable and responsive. I thought Sarah went the extra mile to make sure customer satisfaction was at 100%”

Helpful Report

Posted 1 year ago

Hi Rachael, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us and Sarah at EverythingBranded! Your feedback is very much appreciated and gives us a greater understanding of the service we are providing to all customers. We look forward to hearing from you again soon!!

Posted 1 year ago

“Products were delivered promptly and in perfect condition, exactly what we asked for! Our sales contact, Normalya Mocado, was continually patient and supportive throughout the entire order process. Highly recommend and would definitely order from them again!”

Helpful Report

Posted 1 year ago

Hi there, Thanks for the review! We're delighted to hear that you've had a great experience with EverythingBranded, and we look forward to hearing from you again soon!

Posted 1 year ago

Everything Branded is rated 4.8 based on 7,039 reviews