Name: Everything Branded
Address: Floor 1 & 2Peat House1 Waterloo Way, Leicester
Rating: 4.83

“Alex Brune has been my account manager for Everything Branded for a while now, and is one of the main reasons why I keep coming back. Always efficient, nothing is ever too much trouble. The site has a fantastic selection of branded products, and I always look forward to seeing what Alex and I can work on together next!”

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Posted 1 year ago

Hi Charlotte, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Just wanted to pass on positive feedback for Steve Clarke. He was incredibly thorough with communicating what products were available and suitable for my needs. Everything was received as expected well within the timeframe given. Wouldn’t hesitate to use this company again”

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Posted 1 year ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“We have ordered various items with Everything Branded, from shower towels to water bottles, lanyards and mugs. Great customer service, out Account Manager Alex Brune is friendly and always so responsive. Will continue to use them going forward!”

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Posted 1 year ago

Hi Stacey, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Ordered a few times with Everything branded, served every time by Alex Brune, everytime he has given excellent service. Fast efficient delivery, products are amazing. Thank you”

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Posted 1 year ago

Hi Taz, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Terrible service It was only after I.ordered. the receipt said £14 delivery charge. For 1 kids backpack in red. Tried to cancel and no.one would get back to me. Also can't find an account in wich iv ordered. Wondering. If its a scam company”

Helpful Report

Posted 1 year ago

Hi there, We are so sorry to hear that your experience with us was not satisfactory. As we are a promotional products company, a lot of our customers tend to buy in bulk. However as you have placed a sample order, we do charge a delivery fee which will have shown clearly in your total cost before buying, as well as on the product page. I can assure you we are not a scam and if you wish to speak with one of our friendly account managers, they will be more than happy to help. Customer service is a priority for us, and we want to provide the best experience possible for everyone. If you have any further questions, please feel free to call us directly. Regards, The Customer Service team.

Posted 1 year ago

“Fantastic service, Sarah was quick and efficient and sorted the order out on express delivery.”

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Posted 1 year ago

Hi Susan, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“From start to finish Sarah Moran has been a absolute pleasure to work with. She has been very patient and efficient with my requests. Would definitely recommended everything Branded and would be my pleasure to work with Sarah again.”

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Posted 1 year ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Aaliyah made the process super easy and sorted out any confusion I had. Exceptional customer service, prompt delivery and the products were great quality. Thanks Aaliyah!”

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Posted 1 year ago

Hi Marion, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“The process of obtaining visuals, ordering and post-order care was great - Adam was fantastic, really helpful and responsive to my queries. Will definitely purchase again!”

Helpful Report

Posted 1 year ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Really quick - Marcus got everything sorted for us with no hassle. Would use again, thanks for the great customer service”

Helpful Report

Posted 1 year ago

Hi Michelle, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Received great support from Marcus when we needed an order of pens without that much time - he was so helpful in getting things across and responded to all my questions so quickly.”

Helpful Report

Posted 1 year ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Avoid this company if you want high quality products delivered on time. I will never use this company again. I wish I could give no stars, but sadly that’s not an option. I placed an order needed for an event on the 5th July 2023. I submitted my final design to this company on 06/06/2023. We were assured in writing on 20/06/2023 that the notebooks WILL arrive the week after once production had finished. When they didn’t arrive the following week, I requested an update on 29/06/2023, and we were assured that the notebooks would arrive on 03/07/2023, also in writing. When I viewed the tracking, I saw that the notebooks were being delivered to completely the wrong address, despite the company having had the correct delivery address from day one. The item was refused delivery (as is to be expected as it arrived at the wrong address), and then got stuck in a ‘routing delay’. I was told over the phone multiple times on 29/06/2023 that my order would arrive on Monday, then on Tuesday I was told it would arrive in the afternoon, despite the package’s tracking never changing. The representative I was in contact with began to avoid my calls when I was looking for updates on my order, and I know this because when my colleague called from a different number, he picked up straight away. My order finally arrived two weeks late, and the quality is terrible. Firstly, the box the notebooks were delivered in was battered. The notebooks inside are flimsy, and many of the pens attached fell apart while taking the books out of the box. The colour binding is not accurate to the image online at all. The logo they have printed onto the books is COMPLETELY WRONG, as the white parts of the logo have been printed black, so it looks terrible – according to the terms and conditions the company ‘reserves the right to change any colours’, but I fail to see how changing white to black falls under that disclaimer. I have been lied to both over the phone and via email, and have had promises made that have gone completely unfulfilled. We are extremely disappointed with the service and poor quality provided from this company – they were incredibly keen for us to place the order, and we have been completely let down by them from every angle.”

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Posted 1 year ago

“Excellent service as always Super fast delivery The consultation in designing the bags was very smooth with Aaliyah, always super helpful Thank you for always going above and beyond for The London School of Beauty & Makeup”

Helpful Report

Posted 1 year ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Great service from Aaliyah who was happy to answer our questions on products and production and ensured the product we wanted for an event (snoods) met our needs and were produced and delivered quickly.”

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Posted 1 year ago

Hi Rachel We are delighted to hear that you had a great experience with Aaliyah and EverythingBranded! Our customers are a top priority for us, and hearing feedback like this is always great! We look forward to hearing from you again soon, and we hope to turn 4 stars into 5 then!

Posted 1 year ago

“Alex is fantastic & has helped us over the past year or so complete multiple orders efficiently and professionally. Look forward to making more orders in the future!”

Helpful Report

Posted 1 year ago

Hi there, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Anthony was very helpful and quick to respond throughout the whole process.”

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Posted 1 year ago

Hi Joe, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“From the first to the last email Ben Jones replied very quick and helped me get the product I have been looking for for a long time.”

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Posted 1 year ago

Hi Carine, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“They had just what I was looking for and even recommended items that I might be interested in as well! The whole process was very quick and easy from the selection, proof, to invoicing. Great job team!”

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Posted 1 year ago

Hi Christina, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Excellent customer service from start to finish of process. Anthony guided me through every step of the way and the product had a first class finish. Will definitely purchase again in the future.”

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Posted 1 year ago

Hi Mandy, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

“Great service from Daniel Ogden - he was really quick to respond to all my queries and put together a comprehensive quote the same day for me, following up and providing alternative suggestions too - brilliant customer service!”

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Posted 1 year ago

Hi Samantha, thank you for the kind five-star rating. We're delighted to hear that you had an excellent experience with us at EverythingBranded! Your feedback is very much appreciated and gives us a great understanding of the service we are providing to all customers. We look forward to hearing from you again soon!

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Everything Branded Reviews