Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.70

4.7 Rating 2,047 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,047 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

Write Your review

Tell us how Evergreen Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evergreen Direct 5 star review on 18th October 2024

Rob King

1094

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought from the company twice now and the products and service is of the highest quality. I will be a regular customer”

Helpful Report

Posted 7 years ago

“Evergreen voluntarily contacted me with a problem before despatch which was sorted quickly. I consider their fast action as both impressive and showing customer care. Happy customer...”

Helpful Report

Posted 7 years ago

“The giant hanging basket makes a brilliant impact at the front of the pub - it is as full, lush and colourful as the pictures and description, and was delivered really quickly, too. We are very happy with it.”

Helpful Report

Posted 7 years ago

“Great plants thanks”

Helpful Report

Posted 7 years ago

“Delighted with my purchases. Good value for money, and quick delivery service. Thank you.”

Helpful Report

Posted 7 years ago

“Palm looks very authentic and adds to the ambulance of my garden ,very pleased with it . I had planned to repot it anyway just as well as the pot it arrived in was damaged in transit ,might be better to Bublewrap it.on the whole a good experience very happy”

Helpful Report

Posted 7 years ago

“Service as always was excellent but with this purchase the quality of a mixed pink/red geranium hanging basket for summer was not as good as the pansy equivalent I had for winter. In particular the pink flower heads look very obviously "artificial". It's acceptable but not what I expected based on previous purchases.”

Helpful Report

Posted 7 years ago

“Very pleased with red geraniums recently ordered. They look really realistic in tubs. Ordered some more. No more watering or bugs.”

Helpful Report

Posted 7 years ago

“The product they sold us was an artificial Palm tree which does really look very realistic.”

Helpful Report

Posted 7 years ago

“Excellent service, excellent quality. Thank you”

Helpful Report

Posted 7 years ago

“Ordering easy, product well made, turned up in time, very happy.”

Helpful Report

Posted 7 years ago

“The quality of the product that I bought was excellent and it looks fantastic. Lots of friends have commented on how good it looks and how realistic the hedging is. It is very well made and so far survived some very high winds we have had. I would certainly recommend the hedging and it is much more reasonably priced than a lot of the artificial hedging that is available through other suppliers.”

Evergreen Direct 5 star review on 6th June 2017

Helpful Report

Posted 7 years ago

“Excellent product and excellent service.”

Helpful Report

Posted 7 years ago

“The hedge arrived in good condition and was very realistic in appearance which was pleasing. However I was disappointed in that (i) the top was rounded when I had expected it to be flat (ii) it was not as high as I had planned. I experienced difficulty ordering by phone as the lady taking the order did not have detailed knowledge of how the hedge was constructed and the effect of foliage depth would have on overall result - probably only critical when an exact measurement is required. In the end I gave measurements ignoring foliage. I had second thoughts about my depth measurement and e-mailed a request for a change. This was agreed by return e-mail but on the e-mail notifying despatch the original depth was quoted. Somehow this resulted in the hedge actually having the depth I wanted!!! The height was less than I wanted because the 25cm I quoted was used to form the height and half the depth because of the rounding. However I have overcome this by raising the hedge on blocks which do not show and overalI am pleased with the result. It would be much easier were it possible to order bespoke hedges on line guided by clear diagrams showing how the hedge is constructed and what measurements are needed. Perhaps this is covered by the video referred to on your DIY page but which appears to be missing!”

Helpful Report

Posted 7 years ago

“Your service & products were excellent the same cannot be said of your carrier, ignored all instructions.”

Helpful Report

Posted 7 years ago

“Excellent hanging baskets large and very life like even the bees have a wee sniff :)”

Helpful Report

Posted 7 years ago

“Absolutely perfect. The hanging baskets look a real treat and the Maple wall just sets off a private corner in the garden. Would definitely order from this company again”

Evergreen Direct 5 star review on 31st May 2017

Helpful Report

Posted 7 years ago

“Excellent service, products and pricing! would definitely recommend and use again.”

Helpful Report

Posted 7 years ago

“Trawled the Internet and garden centres for 2 trees for either side of my front door. Wanted real trees as soon fake plants look terrible. Took a chance and ordered these and they are brilliant...no one can believe they aren't real .”

Helpful Report

Posted 7 years ago

“Arrived promptly As described Looks lovely at our front door”

Helpful Report

Posted 7 years ago

Evergreen Direct is rated 4.7 based on 2,047 reviews