Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,048 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,048 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 11th February 2025

1110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks quite realistic and nice size for the money. 140cm plant which we made taller in elevated planter. Would buy again from Evergreen Direct as delivery was quick and trouble free”

Evergreen Direct 4 star review on 7th June 2021

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Posted 3 years ago

“Delighted with my purchase”

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Posted 3 years ago

“Reasonably quick delivery and decent quality fake plant”

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Posted 3 years ago

“Delighted with the palm tree that I chose. It looks extremely realistic. Perfect for an area of the living room which doesn't get a lot of natural light. Well packed on delivery and all I had to do was shape the fronds into a realistic position. Delivery was quick and efficient. Recommend and that you make sure you buy a big enough plant. I went up 10 cm in height and that has proved perfect. You can dust it with a hair dryer on cool setting.”

Evergreen Direct 5 star review on 6th June 2021

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Posted 3 years ago

“Fast delivery really happy with product looks real will definitely buy again from here”

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Posted 3 years ago

“Perfect in every way , totally transformed our patio .”

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Posted 3 years ago

“Product quality good to very good. Deliveries tend to always be delayed by several weeks or more. Customer service rubbish.”

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Posted 3 years ago

“Hi Evergreen, tree arrived in good condition and on time. I am however disappointed in the look of the trunk, not as realistic as I had expected. Once in situ it looked better.”

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Posted 3 years ago

“I am delighted with my bespoke bauxus hedge from Evergreen which I bought to screen part of my terrace. The ordering process was efficient and friendly and delivery was within the promised time window. The product quality is excellent and I have no reservation in recommending Evergreen.”

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Posted 3 years ago

“Great value for money and exactly as described.”

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Posted 3 years ago

“Great artificial Boston fern. Arrived very quickly and after spending a little bit of time arranging the leaves it looked amazing. Very realistic and exceeded my expectations.”

Evergreen Direct 5 star review on 4th June 2021

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Posted 3 years ago

“Excellent service! In fact, my plant looks so good I ordered another, together with the planter. I will definitely use again should the need arise. Thank you Evergreen.”

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Posted 3 years ago

“The hanging baskets are poor quality and they fall apart, very disappointing”

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Posted 3 years ago

“Products are lifelike and as described. Unfortunately they were sent in a padded envelope and were somewhat crushed on arrival. A bit of glue fixed them up but a box would be a better packing method.”

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Posted 3 years ago

“Product bwas great, exactly as described. For non commercial customers some information about how to secure them would be an advantage. But I didn't email and imagine they would have helped if I had.”

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Posted 3 years ago

“I dealt with Sam, I ordered a bespoke hedge. She was extremely knowledgeable, informative and with excellent customer service standards. She advised me on not only on how to order a bespoke item but also added value with her point of view on design. Recommend without reservation.”

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Posted 3 years ago

“Very happy with my product”

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Posted 3 years ago

“Delighted with all the plants I received, the very speedy delivery and excellent communication! Thank you!”

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Posted 3 years ago

“I ordered an artificial palm tree to create a beach scene in our garden. It is fabulous. It even has coconuts! Highly recommended.”

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Posted 3 years ago

“excellent, looks realistic & was exactly what was described. Would purchase again from this site.”

Evergreen Direct 5 star review on 23rd May 2021

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Posted 3 years ago

Evergreen Direct is rated 4.7 based on 2,048 reviews