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Evergreen Direct Reviews

4.7 Rating 2,047 Reviews
94 %
of reviewers recommend Evergreen Direct
4.7
Based on 2,047 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Evergreen Direct Reviews
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Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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The artificial shrubs I ordered were of fantastic quality and look so real. Dealing with the company is easy, the staff at the end of the phone are extremely helpful and professional and go out of their way to help.
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Posted 3 years ago
Obsessed with my beautiful olive tree!!!...Id been looking everywhere for a tall artificial olive tree and they were all extortionate or tiny. I was thrilled when I found this one and it is PERFECT! Super fast delivery and well packaged - very happy!
Evergreen Direct 5 star review on 30th July 2021
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Posted 3 years ago
Great product and service, would definitely buy from there again
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Posted 3 years ago
I was extremely impressed with the quality of the trees I bought. Great delivery time as well! I will be buying some more soon! Thanks
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Posted 3 years ago
The delivery was very quick, however: 1- they had been packed head to toe so one of them was upside down, creating dirt everywhere from bits of ‘soil’ which had fallen out of the pot. 2- the trees are very very small. They are the correct height but had been squashed in transit and have never recovered. They do not fill the space which I thought they would. I thought they might ‘spread out’ with time but have not. The branches are all sticking upwards and the back of most of the leaves are visible rather than the front. It is so flimsy that I dare not push the branches outwards in case they break. 3- they look very plasticky; not natural-looking as had been advertised. 4- some of the leaves have fallen out as they are simply inserted into the main stem with small bits of plastic. 5- they were very expensive so I assumed they would look amazing but are actually the worst value for money of any item I have ever bought on any website.
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Posted 3 years ago
Delivery was late by 3 weeks Green wall is very thin especially around the edges so I contacted them several times via email and phone. Eventually I got a few bits which did not fill in the areas and some which did not colour match the green wall.
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Posted 3 years ago
Great Service!
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Posted 3 years ago
Love my new tree from evergreen . It’s been well admired and I love its UV protected so won’t go a funny colour in the sun
Evergreen Direct 5 star review on 28th July 2021 Evergreen Direct 5 star review on 28th July 2021
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Posted 3 years ago
Amazing product and service
Evergreen Direct 5 star review on 27th July 2021
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Posted 3 years ago
Absolutely delighted with my deluxe hanging basket! The bracket is way too high for regular watering so rather than moving the bracket I decided to try artificial. I'm not disappointed! Not only does the basket look great, the customer service was excellent (the basket was customised perfectly according to my request). Despite the usual mixture of sun, wind and rain (only to be expected from a British summer!), so far the basket looks just the same as when it came out of the delivery box. Hoping it survives the next couple of months and then it'll be stored away for displaying again next summer, all being well.
Evergreen Direct 5 star review on 26th July 2021
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Posted 3 years ago
We bought the boxwood hedge in a timber trough and really pleased. The perfect size to form a waist height barrier and hide an ugly dividing railing on the balcony between us and our neighbours. It really does look realistic. Didn’t give 5 stars as I thought the delivery person man handled it a bit on delivery!
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Posted 3 years ago
Olive bush looks so real! Great buy!
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Posted 3 years ago
Realistic looking greenery at a very reasonable price. Quick delivery. I'm very pleased with my purchase.
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Posted 3 years ago
Very happy with the plants good value for money
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Posted 3 years ago
Purchased a Topiary and a blossom tree, both of which are absolutely stunning and life - like!! Will definitely consider Evergreen when making future purchases like these.
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Posted 3 years ago
Arrived on time, well packed and very realistic
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Posted 3 years ago
Very pleased with my purchases to go in our holiday home .
Evergreen Direct 5 star review on 16th July 2021
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Posted 3 years ago
Wonderful windowboxes! The quality of faux plants is first class - very impressed service and products
Evergreen Direct 5 star review on 16th July 2021
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Posted 3 years ago
I've used Evergreen Trees and shrubs several times. I always find them quick to deliver, reasonably priced, and the products are of quality. I've ordered everything from trees to grasses. They still look great as they are UV protected. I'll use them again.
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Posted 3 years ago
good product great service recommended
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Posted 3 years ago
Evergreen Direct is rated 4.7 based on 2,047 reviews