Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.70

4.7 Rating 2,047 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,047 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 18th October 2024

Rob King

1094

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely LOVE these Boxwood balls & hanging baskets are just beautiful! I ordered at 2pm and they arrived at 9am the following morning! Super speedy delivery!”

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Posted 7 years ago

“Amazing!!! The best artificial hedges I have ever seen and wonderful service! Highly recommend!”

Evergreen Direct 5 star review on 13th December 2016

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Posted 7 years ago

“Perfect Product- Amazing price- The best customer service I have received in a long time”

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Posted 7 years ago

“Easy ordering process, very fast delivery. Can't say the plants are particularly realistic or convincing, but the price was right. Would be useful to have some guidance on the website as to the relative quality of the plants and trees, as the prices vary widely and I can only assume this reflects a difference in quality.”

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Posted 7 years ago

“very good delivery well packed would use again”

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Posted 7 years ago

“I am very happy with the Christmas wreath and the speed in which it was sent. Janet Dalton”

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Posted 7 years ago

“Beautiful greenery, looks real, great outdoors, easy to order online, delivered quickly. Thank you so much.”

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Posted 7 years ago

“Speedy delivery and very good product. My client will be pleased!”

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Posted 7 years ago

“Very professional company to deal with, prompt delivery services delivery tracking & excellent quality goods ????”

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Posted 7 years ago

“I bought an artificial mountain palm recently to replace plants which kept dying. It looks extremely realistic and even on close inspection would be hard to distinguish from a real plant. I'm very pleased with my purchase.”

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Posted 7 years ago

“Bought an English ivy plant to go on a new trellis behind a planter.I have woven it through behind a real plant in the planter and it looks good . No one has realised it is not real,yet. As the trellis is hard to reach,it will be better than my previous real climber ,which grew out of control in the summer and was a chore to prune.”

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Posted 7 years ago

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Posted 7 years ago

“Excellent service, very quick delivery and great products.”

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Posted 7 years ago

“I expected to receive plants set in pots. What I got were bare stalks and a large bag of cement into which the stalks had to be "planted". What a dirty mess. I would not recommend Evergreen.”

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Posted 7 years ago

Hi Mark, You ordered 3 plants from us- the potted Orchid which comes as standard in a little black pot, you ordered a grass plant to be potted in a small planter which we did, and lastly you ordered a Croton plant which you requested without a pot. On the website it does state that if a pot is not selected this arrives with a stem which enables you to anchor the plant into the ground or the planter of your choice. What you have referred to as concrete was actually a bag of complementary bonded stones to put onto of you of the grass plant we potted for you. Instructions were emailed and also enclosed in you package with how you apply the stones. I am sorry there had been a breakdown in communication here and that this wasn't clear to you when you received your goods. We are always happy to accept the return of the plants for a full refund if you are not totally satisfied with your order. Kind Regards, Georgina

Posted 7 years ago

“Good, easy to use website. Fast delivery and excellent product.”

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Posted 7 years ago

“fantastic company, i ordered a couple of outdoor trees & planters, unfortunately i got my sizes wrong & needed larger ones, so i called returns who arranged collection next day & received a full refund the day after. great customer service”

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Posted 7 years ago

“I have been ordering from evergreen for the last few years and the quality of the products and speed of delivery are both excellent.,. As I am no Alan titchmarsh a few artificial plants and flowers scattered around my garden look wonderful. Thanks evergreen ????????????”

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Posted 7 years ago

“Very realistic, the planter we ordered was great quality too. Especially like the fact the plant arrives with everything needed to set it up so it looks professionally finished. Fast delivery too. Very happy.”

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Posted 7 years ago

“Very good value, prompt delivery.”

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Posted 7 years ago

“We visited evergreen, and have to say it is not an easy place to get to. Nevertheless when we arrived the people were very friendly and helpful; we bought two artificial palms and were very pleased with the quality and looks of both. The price was reasonable and as expected for this high quality. Both have potted up beautifully and have added a touch of class to our conservatory and landing. Many thanks and I am sure we will return the next time we are looking for artificial plants.”

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Posted 7 years ago

Evergreen Direct is rated 4.7 based on 2,047 reviews