Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,049 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,049 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 17th March 2025

Mrs C Goodchild

Evergreen Direct 5 star review on 10th March 2025

Sally Davies

Evergreen Direct 5 star review on 8th March 2025

Carole Eldred

1118

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 x 3ft box shrubs and I was a bit disappointed when I took them out of the packaging as a couple of small pieces had fallen off and it all looked a wee bit sparse. Once I stood them up however and shook them lightly they looked better and from a short distance away they look very realistic. For the price I think they are good value.”

Helpful Report

Posted 5 years ago

“I was disappointed when they arrived I thought they would be bigger and trail more Very nice but not Wow They came very quickly which was good as they were for a 60th birthday and he likes them and chose them to start off Thanks anyway”

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Posted 5 years ago

“Helpful service with prompt response to my sales enquiry.”

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Posted 5 years ago

“only comment is that I ordered 2 of the same outdoor plants expecting them to be similar in size and one is slightly larger than the other - noticeable to me and others who have seen it so slightly disappointed.”

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Posted 5 years ago

“Trees not as big as I thought they would be but delivery spot on.”

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Posted 5 years ago

“I have not fully unpacked yet as my garden is not finished but the products look fine.”

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Posted 5 years ago

“speedy delivery not the most convincing but passable :)”

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Posted 5 years ago

“very pleased with the grasses I ordered for my kitchen window now have two different colours fast delivery”

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Posted 5 years ago

“I'm fairly pleased with them! Take the time to get them to sit correctly by fanning and twisting them around. O have a few ideas at present what to do with them but for now they are sitting on a trellis. Please note photo shows 3 separate plants bunched together.”

Evergreen Direct 4 star review on 12th August 2019

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Posted 5 years ago

“I ordered two plants from Evergreen to go into two tall planters in the hallway. I decided on artificial plants as a I have a less than impressive track record of keeping houseplants alive. The first is a Giant Boston Fern, which is absolutely gorgeous and so realistic, even up close. The second is an artificial trailing plant and at first glance I thought it wasn’t that great. It was very shiny and, in my opinion, too artificial looking. I decided to give it the benefit of the doubt and put both plants in place, dressing them out nicely. I stood back to admire my work and had to admit they both looked really good! Very pleased with my purchase and would highly recommend Evergreen.”

Evergreen Direct 4 star review on 1st August 2019

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Posted 5 years ago

“The conifers are very lifelike. However 12 small pieces have fallen out of the packaging and I now have the laborious task of putting them back where they belong.”

Evergreen Direct 4 star review on 15th July 2019

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Posted 5 years ago

“I only sent off for a couple of samples so I haven’t ordered what I need yet. However, I’m pleased with one of the Boxus pannels I received so I’ll probably be ordering more in the future.”

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Posted 5 years ago

“Very pleased with my imitation 3ft bamboo. Ordering was simple and delivery prompt.”

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Posted 5 years ago

“Well made but missing the wow factor. Could do with more blue.”

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Posted 5 years ago

“Delighted with bushy buxus ball but deluxe topiary buxus looks too artificial.”

Evergreen Direct 4 star review on 9th May 2019

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Posted 5 years ago

“Thought it might be slightly bigger.”

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Posted 5 years ago

“Lovely item. Does just the job.”

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Posted 5 years ago

“Items I bought, artificial plants, were inexpensive and delivered quickly in the minimum of packaging. No complaints.”

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Posted 5 years ago

“Great website and customer service. I ordered the outdoor artificial geranium plant. It is lovely but couldn't possibly survive outside, the silky flowers are quite delicate and only on one stalk. They're not as high as I would have liked, so popping them in a planter - they'd look lost. However, they are very pretty on my kitchen window indoors!!”

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Posted 5 years ago

“They look lovely but the leaves keep blowing off and it's hard to tell where they came from”

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Posted 5 years ago

Evergreen Direct is rated 4.7 based on 2,049 reviews