Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.70

4.7 Rating 2,047 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,047 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 18th October 2024

Rob King

1094

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered 6 Boston ferns most realistic and more than happy with product and service. Thankyou”

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Posted 7 years ago

“Absaloutely beautiful it looks so unbelievably real, I wouldn't buy artificial plants/trees from anyone else, & reasonably priced to.”

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Posted 7 years ago

“Absolutely amazing even though costly and with a few climbers up the panels it blends in excellent. highly recommend people who have ivy on walls to eliminate the hardwork of keeping it tidy especially when getting OLDER. A little dissappointed after spending £900 I had to pay a £10 delivery cost because I just needed alittle more, however i thought it would be good will but not to be. Still recomnend but make sure you don't run out like us.”

Evergreen Direct 5 star review on 4th April 2017

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Posted 7 years ago

“Very quick delivery. Happy with quality of plants.”

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Posted 7 years ago

“Provided good advice, great range of products, flexible and accomodating service”

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Posted 7 years ago

“Really pleased with the products received. We opted for Artificial trees, although you would know this as they look just as nature intended.”

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Posted 7 years ago

“Excellent service and beautiful buxus ball trees.I have bought 3 and would recommend.”

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Posted 7 years ago

“We ordered the Real touch Bamboo tree, the flat leaf mango tree and the contorted French Ficus tree all planted in the charcoal cubico planters. They look great! I had expected the flat leaf mango to be taller and a little fuller than it was in reality but it still looks good in situ. My favourite is the Ficus tree which looks really impressive. Word of warning, when you receive the top stones/glue mix with your order (if you ordered a ready planted tree) don't fill it up to the top of the planter!! I made this mistake on the first one as there were no instructions with the stones package! however the next delivery had instructions on the front when it arrived saying don't fill it up to the top!! it definitely looks much better if it's not filled to the top!! Really pleased with the purchases and would definitely recommend them! in addition whenever I had a query Jenny was great at getting back to me quickly, answering my questions and sorting out delivery issues. I will be ordering again in the future i'm sure!”

Evergreen Direct 4 star review on 2nd April 2017

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Posted 7 years ago

“Bit disappointed, smaller than I anticipated, and doesn't look real.”

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Posted 7 years ago

Hi Kate, Thank you for taking the time to leave us feedback. I am sorry you are disappointed in the size of the mountain palm, to avoid this disappointment we do have all measurements of the product listing in the product description so I apologies if you missed this before purchasing the palm. If you would like to return the plant or exchange it for something larger we can certainly arrange this for you, to do this give us a call on 01751417776. Kind Regards, Evergreen

Posted 7 years ago

“Love my buxus hedge. Bought as a wind break along my garden and it's excellent”

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Posted 7 years ago

“Brilliant product,delivered promptly and packaged perfectly.It took a few tries to get the tree leaves to position in a realistic way like a natural tree but once done correctly it looks so amazing like a natural ones,I've bought before but couldn't keep them alive.”

Evergreen Direct 5 star review on 31st March 2017

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Posted 7 years ago

“delivery good and they certainly brighten up the front of the house, bit disappointed that there were no wires to hang the balls up but we rectified that ourselves.”

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Posted 7 years ago

“Excellent very pleased with my trees”

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Posted 7 years ago

“The plant was great (a Boston fern), but I was disappointed by the taupe pot. It was made of a light plastic and was much higher than I thought it might be. I thought it might look more like a terracotta style pot. I tossed it, which was a waste. My disappointment might have been my own fault for not reading up properly on the details beforehand!”

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Posted 7 years ago

“Good service immediate personal responses not automated. Quick, Delivery on time . Easy would use again.”

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Posted 7 years ago

“I am more than pleased with the tree except it has a horrible musty smell which I hope will go in time.”

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Posted 7 years ago

“excellent service - excellent product”

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Posted 7 years ago

“I bought an artificial bamboo tree from evergreen recently and I am absolutely delighted with the authenticity .The tree has added a new dimension to my lounge and I can not imagine my lounge without it now.”

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Posted 7 years ago

“If you want really realistic foliage about the house then frankly you may as well buy real plants – if you want low or even no maintenance alternatives that, without the closest inspection, look entirely 'real' and gives exactly the same effect to a room then I've seen no better than the products on offer from this retailer. Superb attention to detail including little brown, dead bits and new buds makes them all the more convincing. At the end of the day the reason for plants in a room is to provide a 'look' or an 'effect' like mood lighting and these plants, quite simply, achieve that and I'm very happy with the twelve items I've purchased from this company. Fast delivery too and I've seen artificial plants in local shops at twice the price but at a fraction of the quality from Evergreen Trees & Shrubs.”

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Posted 7 years ago

“I am thrilled with my buxus bushes. They look fantastic, very real. I will be buying something else very soon.”

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Posted 7 years ago

Evergreen Direct is rated 4.7 based on 2,047 reviews