Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.70

4.7 Rating 2,047 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,047 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

Write Your review

Tell us how Evergreen Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Evergreen Direct 5 star review on 18th October 2024

Rob King

1094

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our 5ft. fig tree arrived promptly and in good condition. It was very easy to follow the instructions and fix the pre-glued 'gravel' to the base of the trunk - just make sure you use some newspaper to protect your carpet! This really is a stunning tree in a lovely planter (we chose the medium Charcoal planter) and it attracts many admiring comments. It also looks very realistic with the real wood stems. Just one comment - the website seems to suggest that by putting it in a larger planter the overall height of the plant will increase. We didn't find this to be true, and would actually have chosen a bigger tree if we'd known. Would definitely recommend - we want another one!”

Helpful Report

Posted 7 years ago

“I ordered 5 plants from Evergreen, with mixed results... The PROs: - The 'ARTIFICIAL SANSEVIERIA MOTHER IN LAWS TONGUE PLANT' was excellent, very lifelike and came potted so ready to display, I was really happy with this item The CONs: - Delivery was expensive, £10 for my 5 plants - One of my 5 plants was missing, when I queried this I was told it was very small and to look again (it definitely wasn't there!) - The three remaining plants were really not remotely lifelike, one was luminous green plastic and the two ferns I bought looked incredibly fake. The website describes them as "Made from polyester silk, the replica Boston fern has been crafted so perfectly that it gives the impression of a live plant. The resemblance between a real Boston fern and a faux fern is barely noticeable due to the attention to detail." - this is rubbish! - It was wasn't clear from the website that the three plants I didn't like came as a stalk - a full photo would've been helpful.”

Helpful Report

Posted 7 years ago

“Excellent products”

Helpful Report

Posted 7 years ago

“The best artificial hanging baskets I have ever seen! People can't believe they are artificial when I tell them. Delighted- thank you!”

Helpful Report

Posted 7 years ago

“Excellent speed of delivery and high quality products”

Helpful Report

Posted 7 years ago

“Good faux ivy ideal for a dark room where plants don't survive. Quite real looking. Very happy!”

Evergreen Direct 5 star review on 11th January 2017

Helpful Report

Posted 7 years ago

“Appear to be a good quality product and hopefully UV resistant as stated. However, I bought two baskets at the same time, they turned up in one box with the bottom one flattened by the top one. Secondly, the hanging chains were underneath the baskets. I had to spend 15 minutes threading ivy and flowers through the chains to get them to the top pulling off several flowers on one basket in particular and then having to spend even more time searching for the stem off which they came. They look lovely, but the experience was not quite out of the box as stated and those with perhaps weaker eyesight or dexterity may struggle, just for the sake of putting the chains in the correct position in the first place.”

Helpful Report

Posted 7 years ago

“Faultless service, super fast delivery and great product - thank you”

Helpful Report

Posted 7 years ago

“Fast delivery, good product. Helped me turn my spare room into a vaporwave beach.”

Helpful Report

Posted 7 years ago

“I bought an ivy garland for next Christmas and was very pleased with it. Looked very authentic.”

Helpful Report

Posted 7 years ago

“The ivy I bought is very life like, I love it, no fear of killing this one.”

Evergreen Direct 5 star review on 10th January 2017

Helpful Report

Posted 7 years ago

“I recently bought a range of outdoor plants for two troughs at the front of the house. When the plants arrived they were well packaged but were in a flat state so they looked a little disappointing. However once we placed them in the troughs, spread the leaves out and placed some pea gravel round the tops they look great and have received admiring comments from the neighbours. The only small criticism I have is that the stalks on the plants are a little too short. Nevertheless I would certainly recommend Evergreen Direct for good service and excellent products.”

Helpful Report

Posted 7 years ago

“I was very pleased with the artificial plnts I received, just wish there were a few more to choose from Asa I outdoors buy a few more.”

Helpful Report

Posted 7 years ago

“I was looking for some false ivy garlands to decorate my fireplaces ...found the perfect solution on Evergreen at a fair price. Easy to navigate website and packaging and speed of delivery were excellent. Would highly recommend.”

Helpful Report

Posted 7 years ago

“Delivered at short notice in time for xmas”

Helpful Report

Posted 7 years ago

“Canadian imitation Maple tree that I purchased looks very realistic would highly recommend these trees I am very pleased indeed with the product anyone who would like one of these trees won't be disappointed highly recommended kind regards R Brown”

Helpful Report

Posted 7 years ago

“Excellent service and very quick delivery. Nothing was too much trouble for the staff at Evergreen who were so helpful and we are delighted with our 2 new potted Buxus shrubs.”

Helpful Report

Posted 7 years ago

“the items arrived in good time, although the outer box was damaged the goods inside were perfect.”

Helpful Report

Posted 7 years ago

“Very quick receipt and a good price.”

Helpful Report

Posted 7 years ago

“Thanks for such fast delivery of my order. It arrived this morning. It's brilliant, so pleased.”

Helpful Report

Posted 7 years ago

Evergreen Direct is rated 4.7 based on 2,047 reviews