Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,050 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,050 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 17th March 2025

Mrs C Goodchild

Evergreen Direct 5 star review on 10th March 2025

Sally Davies

Evergreen Direct 5 star review on 8th March 2025

Carole Eldred

1118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely delighted with all my outdoor plants and grasses. Quality is extremely good. I will look to invest further, got my eye on a few outdoor trees.”

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Posted 3 years ago

“I have had several orders from Evergreen Direct and I have always been amazed at how efficient they are. Orders have always been delivered the following day, products are first class and my garden has been transformed. Would highly recommend. Richard - Gloucestershire”

Evergreen Direct 5 star review on 27th June 2021

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Posted 3 years ago

“Grasses arrived packed only in a plastic bag. They were badly damaged with stems poking through the bag. Two of the grasses had broken leaves and were completely ruined. Very disappointed as most of my order ended up in the bin so it was a total waste of money. I’m afraid I wouldn’t recommend”

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Posted 3 years ago

I am so very sorry to hear your order was damaged so badly in transit. I will be passing feedback onto our couriers. It is a difficult balance to get, right protection of good vs excessive packaging at environmental costs but I will speak to our packing team to see if any tweaks can be made to avoide this happening again. What I can say is please get in touch to arrange a return or exchange. We hate the though of any of our customers being disatified and will do all we can to recitify anything we can for you.

Posted 3 years ago

“Great trees just what I needed”

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Posted 3 years ago

“Absolutely amazing items so happy with them and look fantastic 5 stars”

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Posted 3 years ago

“Great looking trees add a bit of topiary to my front door plus they don’t fade in the sun. Would definitely recommend to family & friends, great friendly service and quick delivery too.”

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Posted 3 years ago

“Perfect, just what I needed and hoped for. Super fast delivery too”

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Posted 3 years ago

“Have used your plants in my fish tank. They look great, can be taken out and washed and are considerably cheaper than the real thing! Ps hope the pic has downloaded”

Evergreen Direct 5 star review on 19th June 2021

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Posted 3 years ago

“Very happy with my 8ft palm tree. Waited over a year for it to come into stock but it was worth it as it looks lovely on the patio in our back garden.”

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Posted 3 years ago

“Quick delivery,superb quality,keen prices.”

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Posted 3 years ago

“I have ordered twice from this company and I was very pleased with my products especially the swift delivery service. Excellent”

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Posted 3 years ago

“The Artificial Greenery Hanging Basket arrived quickly in good packaging, it’s everything I expected and MORE!”

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Posted 3 years ago

“I ordered an artificial acer which arrived well packaged and protected. It looked exactly as it did on the picture,I was very pleased with it and would use this firm again.”

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Posted 3 years ago

“excellent product could not be more pleased with the indoor plant I purchased”

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Posted 3 years ago

“Love this!!! It looks so real ♥️”

Evergreen Direct 5 star review on 12th June 2021

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Posted 3 years ago

“The hanging brackets people think the are real so pleased with them as the tree bamboo is very good think it needs more weight in it as it falls over in the wind”

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Posted 3 years ago

“I found "Evergreen" to be very good , the goods were sent fairly quickly and any phone calls I made were answered promptly by very polite and positive sounding person. The actual products are very convincing, and most of my neighbors are unaware of my new Pansies being artificial and have made comments on how lovely they look, my only slight negative is they do seem a little expensive , but I think the benefit is they hopefully will last , and need virtually no maintenance”

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Posted 3 years ago

“Fabulous beautiful Evergreen Palm”

Evergreen Direct 5 star review on 11th June 2021

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Posted 3 years ago

“Amazing. Great and swift service Product very real looking. Wish you did a 'bushy' cone buxus plant because the balls are fabulous. Can't wait to order more when they are back in stock.”

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Posted 3 years ago

“If you are thinking about purchasing products from Evergreen Direct, rest assured they have really good products, first class customer service and delivery have always been on time.”

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Posted 3 years ago

Evergreen Direct is rated 4.7 based on 2,050 reviews