Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.70

4.7 Rating 2,047 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,047 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 18th October 2024

Rob King

1094

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“description of the product was accurate and therefore was pleased with what was delivered on opening the box. The order process was efficient and trouble free. The product was on the pricey side but the quality justified it.”

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Posted 8 years ago

“excellent will be ordering again very lifelike and look good”

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Posted 8 years ago

“I bought 3 buxus balls- Quick delivery and a great quality product”

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Posted 8 years ago

“Great service and fabulous planters. Quality is excellent and visually stunning. Thanks to Harriet too!! Would certainly return for future purchases.”

Evergreen Direct 5 star review on 3rd November 2016

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Posted 8 years ago

“The product was delivered promptly and packaged well. There is quite a bit of bare trunk showing through the branches but with careful arrangement of the foliage the trees look good by my front door.”

Evergreen Direct 4 star review on 1st November 2016

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Posted 8 years ago

“Stunning instant garden - or at least potfuls of it - delivered promptly and most pleasantly. Shame not a bigger selection of flowering plants of various sizes.”

Evergreen Direct 5 star review on 1st November 2016

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Posted 8 years ago

“Having used Evergreen direct now for a number of years I have always found there products to be of good quality and there staff knowledgeable and are able to send out items very quickly which has got my company out of trouble on a few occasions! Would definitely recommend to anyone needing quality goods at a fair price Ian Jarvis Ash Landscape & Design”

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Posted 8 years ago

“Ordered 3 bespoke hedges,very pleased with them. They arrived on a pallet by courier and I was able to check them all on delivery (a very amiable courier driver!) and they were all perfect. Throughout the process i had excellent service from my initial contact to discuss what I wanted, I was phoned when they were due to be dispatched and they arrived earlier that anticipated. Only down side was unable to follow delivery process with courier so just hoped they would arrive the next day after they were dispatched. Decided to buy a fourth hedge - process again excellent, but hedge arrived in a very large cardboard box with excess space for it to move around in. There was no packing and minimal markings on the box showing which way up it should be. Hence the hedge arrived by delivery upside down and on its side. This has resulted in the hedge being compressed in places especially on the top. Also when I opened the box the hedge was wet! I phoned Evergreen explained the situation and was told the hedge may spring back - it still has some indentations but I decided to keep it. As to how the hedge was wet, that is still a mystery!! Overall hedge looks good and have had comments on how real it looks.”

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Posted 8 years ago

“very lifelike box so pleased with them could recommend them”

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Posted 8 years ago

“After finally giving up on dying plants, I decided to go for an artificial alternative. I looked on a few websites, but bought from Evergreen as their range was wider and reasonably priced. Delivery was also really quick with my order arriving the next day. Now that the plants are in-situ we've had many compliments! Thank you Evergreen, have already recommended you to others!”

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Posted 8 years ago

“Really helpful and polite staff (I spoke to two girls) who made me feel like a very valued customer even though I was only spending £35 and I love the plants, particlularly the Croton plant. Thankyou”

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Posted 8 years ago

“It looks like a real palm, I'm impressed.”

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Posted 8 years ago

“Very pleased with our palm tree! Looks fantastic.”

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Posted 8 years ago

“I ordered a beech tree and am absolutely delighted with it. The workmanship and colours are wonderful. Customer service is excellent. This is the second item I have ordered from Evergreen and I wouldn't hesitate to use them again.”

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Posted 8 years ago

“I always feel a little anxious when ordering on line but any fears were allayed when I found it extremely straightforward to speak to a real person to confirm something. The topiary balls arrived in perfect condition and now sit in a pair of old urns, looking amazingly authentic . I will have no fears ordering in the future.”

Evergreen Direct 5 star review on 19th October 2016

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Posted 8 years ago

“The U V trees and IVY just make the finishing touches to our recently competed external steel balcony . Great product and good value . Kind Regards Stuart.”

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Posted 8 years ago

“2 very attractive large hanging baskets which I am very pleased with. They look very real and arrived quickly. Not expensive when I consider the months of pleasure I will get from seeing them at the front of my house”

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Posted 8 years ago

“Website was easy to use, very quick delivery and well packed, and the items are good quality.”

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Posted 8 years ago

“Pleased with the bushes although they had moved around in the boxes and one had come off its base and had lost some leaves. I managed to put it back together and filled the gaps with the leaves that had come out. They look pretty realistic though and I'm pleased with the overall look.”

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Posted 8 years ago

“Highly delighted with the product,which arrived very quick and very securely packaged would recommend.”

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Posted 8 years ago

Evergreen Direct is rated 4.7 based on 2,047 reviews