Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,050 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,050 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We've used the ivy to provide extra cover for a new robin box and it's working well. Good quality product that's realistic and good service.”

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Posted 4 years ago

“Very satisfied with the product”

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Posted 4 years ago

“I ordered the ivy and ferns combo to cover a blank wooden wall to soften the impact. I have a lot of natural greenery at the bottom of my garden but its difficult to access this area and I'm not as fit as I once was. So I decided to try this, which looks after itself. I have included before and after photos. I'm pleased as punch with it! It comes in 3 metre square pieces, on a sturdy framework. It looks very well constructed. It went on with a staple gun and a sharp pair of garden shears trimmed it where needed. I believe you can also ask for half square metre. Their customer service was spot on as I had a chat before I purchased. It would have arrived within 3 days but there was a glitch with their delivery service. I ironed that out with the delivered. They were courteous and apologetic and advised me to tell Evergreen, which I did, and they were onto the problem asap. If I'd been fobbed off I wouldnt have given 5 stars. The product comes in a sturdy box for protection. I would highly recommend this product and company. They are helpful and all their stuff looks great. They also do bespoke, so you can have something unique, and I might make space yet for a funky grass sofa!”

Evergreen Direct 5 star review on 22nd October 2020

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Posted 4 years ago

“Excellent product”

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Posted 4 years ago

“These are the most realistic “not real” plants I have ever purchased, I planted them outside and they look as good after torrential rain as the day I put them in”

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Posted 4 years ago

“Love this purchase so pleased”

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Posted 4 years ago

“I have had so many great comments on my baskets and recommended them to my friends. They really are worth the money.”

Evergreen Direct 5 star review on 17th October 2020

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Posted 4 years ago

“It's lovely, just what I hoped for. My neighbour is very jealous.”

Evergreen Direct 5 star review on 16th October 2020

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Posted 4 years ago

“Quick dispatch, product as described . Couldn’t ask more”

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Posted 4 years ago

“Bought many items over the years particularly for outside. Never disappointed. Always pleased. And everything still looks very good. Will keep adding to my collection.”

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Posted 4 years ago

“This Brand is really so good. All the trees and shrubs are properly used.”

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Posted 4 years ago

“I was very pleased at how quickly they could deliver. They arrived the next day so I could plant them immediately. The trees and shrubs were a surprise for a friend and she was delighted. She doesn't have time to care for her garden and couldn't believe how real they looked and how inviting they made our outdoor space.”

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Posted 4 years ago

“We Bought 4 hanging baskets for our Company and were very pleased with them as they look very real.”

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Posted 4 years ago

“I’m so pleased with my tree( except it blew over in the wind) but I’m going to tie it somehow to the brickwork. Lovely staff and excellent service. Thank you so much xx”

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Posted 4 years ago

“So pleased with the quality of the plants I bought for outdoor and internal use. Our outdoor plants have a certain grandeur to them - they really bring the front of our house to life and our indoor plant gives our kitchen a much more homely feel. Great service too, I needed help deciding on which plant boxes to buy after the plants didn't fit in my own and the team were very helpful. Delivery is speedy too. Outdoor plants have survived our first windy storm of the Autumn well - we live in a wind tunnel so hoping they can weather many more!”

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Posted 4 years ago

“Have bought pansies, geraniums and trailing lobelia very pleased with product. They fill empty spaces and add colour. Once in look real”

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Posted 4 years ago

“The pansies arrived today, ideally packed, and looking green and very healthy. Thankyou. I look forward to planting them this weekend.”

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Posted 4 years ago

“Excellent quality and service.”

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Posted 4 years ago

“Perfect, exactly what i wanted. X”

Evergreen Direct 5 star review on 4th October 2020

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Posted 4 years ago

“The product is truly life like and beautifully assembled. The two troughs I ordered arrived promptly and the look great outside the flat. Highly recommend this company.”

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Posted 4 years ago

Evergreen Direct is rated 4.7 based on 2,050 reviews