Eurofit Autocentres Reviews

Name: Eurofit Autocentres
Address: Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands, Wolverhampton
Rating: 4.56

4.6 Rating 1,562 Reviews

90 %

of reviewers recommend Eurofit Autocentres

Company Reviews

Metrics

Info

4.6

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 270 77 33

Email:

hello@eurofitautocentres.co.uk

Location:

Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands
Wolverhampton
WV4 6JQ

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Eurofit Autocentres 5 star review on 7th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, very friendly and helpful have have been amazing with my 83 year old grandad for many years. Thank you so much.”

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Posted 9 years ago

“The manager, Kevin, was excellent in communicating the work caaried out and the faults my car had. Will definitely go back.”

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Posted 9 years ago

“Couldn't be happier with the service I received! After an easy online booking i popped my car down when they opened. I had it back for 10:30 am. In and out in record time! Definitely using Eurofit again in the future!”

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Posted 9 years ago

“Staff friendly, and helpful, Had Interim service done, Exhalent Service.”

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Posted 9 years ago

“Excellent service from the very good friendly staff at the Stafford Park depot in Telford, would highly recommend them and will always use them in the future. They are a credit to your business.”

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Posted 9 years ago

“2 great lads,Simon and Lee,at the Halesfield branch in telford...helpful and friendly..great prices,will definitely use again!!”

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Posted 9 years ago

“just had my 14 year old mercedes tracked and ballanced at the new cannock centre. The staff were very helpfull, the work was compleated very quickly and to a high standard. Im also part of the mercedes owners club, so i will be passing the good review arround the forum. Well don lads”

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Posted 9 years ago

“Friendly, helpful staff. Will use the garage again!”

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Posted 9 years ago

“Arrived for a 1 o'clock appointment on a Saturday the Bloxwich centre was extremely busy thought I may have to wait a while but no seen to at the appointed time great service that why I return year after year for my mot I always recommend this eurofit centre”

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Posted 9 years ago

“Polite, helpful service and test carried out punctually. The price charged was vey competitive. Easy, online booking and confirmation received promptly.”

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Posted 9 years ago

“good service.”

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Posted 9 years ago

“Regular customer, Stewart is really helpful and works hard”

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Posted 9 years ago

“Excellent, excellent, excellent. Very polite professional knowlegeable staff, serviced and M.O.T'd my car in less than two hours. So pleased I am taking my daughters car to be serviced next week.”

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Posted 9 years ago

“EXCELLENT SO HELPFUL FRIENDLY SERVICE”

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Posted 9 years ago

“Excellent Welcome on arrival at Eurofit Wednesfield, two tyres changes so quick that I think Lewis Hamilton would have been impressed! Superb service and very competitively priced, I would recommend these guys to anyone. Keep up the good work!”

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Posted 9 years ago

“Excellent Welcome on arrival at Eurofit Wednesfield, two tyres changes so quick that I think Lewis Hamilton would have been impressed! Superb service and very competitively priced, I would reccommend these guys to anyone. Keep up the good work!”

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Posted 9 years ago

“Great service ,good price,car ready when said within 2 hours .will use again.”

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Posted 9 years ago

“Cannock branch. Full service, mot had done in late December 2014 very pleased with the whole service. In January 2015 after good service the 1st time round they fixed my suspension spring again good service. Now for the bad service as I've just had investegated by 2 other professional macanics. No coolant left part empty lack of heat on car heaters.causing engine problems gaskets etc.no new fuel filter not even an oil change. I as a retail manger in our local area of cannock I'm left to wonder why this has happened. To do this to somebody's car is disgraceful and I will never let u as euro fit company ever go near my car again.Are they After more work and people's hard earned cash. Or as a company just ripping people off..With low graded machanics. I hope u as a company can resolve the issues before as we all no what bad publicity can do.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to communicate to us why our service did not meet your expectations. Eurofit Autocentre’s currently boosts a high customer satisfaction rate and offer competitive prices to all of our customers. I will be investigating this matter for you to identify the cause of the complaint and highlight any issues we may have. I understand at this stage your vehicle was serviced on 14th December 2014 by our Cannock site. The service that was undertaken included an Oil & Oil filter replacement (specialist oil on your vehicle) and air filter replacement. Fuel filter is an additional extra (replaced depending on mileage and age of vehicle) and this is not included in our standard 12 months/ 12,000 miles menu priced service. Our technicians are accredited by national training bodies, fully qualified and experienced in vehicle repairs and servicing. We run training refreshers on all our staff and I can assure you that our technicians are competent to carry out their duty. Our quality control procedure involves a second technician checking certain aspects of the service i.e fluid levels inc coolant, wheel nuts tightness, and service light reset. This is undertaken every time a service is completed; this procedure is documented and filed. I will be checking the document for you to eliminate that this procedure was overseen. I will be giving you feedback in the next week and hopefully restore your confidence in Eurofit Autocentres. If you require any further information regarding this matter please contact me via email m.ali@eurofitautocentres.co.uk Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. It is our passion to retain you as a satisfied customer and will hope to serve you again in the future.

Posted 9 years ago

“Mot and service completed on the same day. Was given a time to bring my car in. The staff kept me informed throughout and gave me a price prior to completing the work. Good value for money. We take all of our family cars to Eurofit.”

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Posted 9 years ago

“over 2 years my car has had a little problems come up .after taking my car to the bloxwich branch all the staff have been friendly /clean and tidy fitted in around my time the prices are very good . all work is reliable. over all very good”

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Posted 9 years ago

Eurofit Autocentres is rated 4.6 based on 1,562 reviews