Eurofit Autocentres Reviews

Name: Eurofit Autocentres
Address: Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands, Wolverhampton
Rating: 4.56

4.6 Rating 1,533 Reviews

90 %

of reviewers recommend Eurofit Autocentres

Company Reviews

Metrics

Info

4.6

Based on 1,533 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 270 77 33

Email:

hello@eurofitautocentres.co.uk

Location:

Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands
Wolverhampton
WV4 6JQ

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Eurofit Autocentres 5 star review on 7th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“👍🏾😊👍🏾😊👍🏾😊👍🏾😊👍🏾😊”

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Posted 7 years ago

“Welcoming place. Nice staff.”

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Posted 7 years ago

“My van had ran out of MOT, I hadn't realised so I booked it in online in the evening, I needed my van for work the following day so needed a early slot. When I arrived the manager said he only had an afternoon slot, when I explained to him I really needed it first thing he managed to change things around for me and MOT it first thing. Very good service I think and would recommend!!! And the good thing was it passed so happy days!!”

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Posted 7 years ago

“Easy online booking for my mot, friendly staff and good price range, will be using these guys again”

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Posted 7 years ago

“"I wouldn't exactly say they made me happy but the did service and MOT my car. Upon dropping off my car at the 11.30 slot that I booked I was a little bemused at the reply I got when I asked for a rough time it would be ready, I was told they have no idea but when I pushed for an estimated time the two people on the reception looked at each other and decided between them that around 3.00pm sounded ok, I did think that this was a long time to carry out this work when I had booked a time slot but it all worked out in the end but was closer to 4.00pm when it was finally completed."”

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Posted 7 years ago

“Very friendly staff and also very courteous.Explained nicely what was wrong and suggested remedy.job done on time.Pleased with the job done”

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Posted 7 years ago

“Fantastic service Very friendly and polite guys who work there.”

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Posted 7 years ago

“Ease of booking my car in and staff were friendly. Service and MOT carried out within stated timescale. This is the third time I have used Eurofit and will do so again.”

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Posted 7 years ago

“Fantastic! According to the "bigger" service centres my car has an unusual tyre size that no one stocks... A visit to the Telford branch and I'm offered a choice of suitable tyres in stock. Less than 20 minutes later I'm back on the road.”

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Posted 7 years ago

“Always willing to assist even at short notice and with very reasonable costs. I went to Staffird Park Telford.”

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Posted 7 years ago

“Helpful, friendly and speedy service. Very reasonable prices and no unnecessary work.”

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Posted 7 years ago

“Really friendly and helpful, with competitive prices. Used them twice now and on both occasions the work has been done without fuss or issues. In my experience, a reliable easy and trustworthy company with which to do business. Just what I need!”

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Posted 7 years ago

“It indeed was a very bad experience. The staff who attended to my car was not honest to me and took money off me that I did not plan to spend. My car was not fixed at the end. Very very poor customer service and will never forget in a hurry.”

Helpful Report

Posted 7 years ago

I'm sorry you are disappointed at the level of service we have provided please forward you concern to: customerservice@eurofitautocentres.co.uk

Posted 7 years ago

“quality tyres at good prices and friendly staff”

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Posted 7 years ago

“I recently took my Jaguar in to the wednesfield branch of eurofit I have used this Branch before for MOTT'S with a few jobs done in the past but on a different motor with no problem. But on this Occasion I did not get my car back when stated I was told due to staff shortage was given a courtesy car that had little to no petrol in it so had to put some in I must say the I was reimbursed for this no problem there. I was given a price for the job in Total job doing my hand break and clutch for the sum of £769.00 but then they stated that something else had gone on the clutch and it was going to cost me yet another £190.00 yet on there written invoice it had started that they had a clutch kit and in the past when I have brought a kit I have had everything needed so why the extra cost I am still trying to figure this one out. They reimbursed me £30.00 for the air conditioning they never did I will end up sorting this out myself so with the reimbursement of £30.00 still cost me £959.00 so £190.00 than originally quoted.”

Helpful Report

Posted 7 years ago

In regards to your communication above. I have communicated with the Branch manager who has informed me that the work booked-in initially was for brakes replacement and quotation for 2 pieces clutch system totalling £769.00, however when we removed the gearbox to replace the clutch system the technician noticed excessive wear on your dual mass flywheel, subsequently you was advised a replacement, hence the additional charge of £190.00 which was explained, and as a good will gesture you was given free installation to fit the part which you gladly accepted. Since the issue wasn’t raised as a concern at the time of collection the manager was not able to address the complaint. The manager has apologised for vehicle not getting back to you at the stated time. He has assured me that this will not occur again and apologises for any convenience caused. If you still wish to pursue the matter then please forward your complaint to: customerservice@eurofitautocentres.co.uk R.Rowley Customer service

Posted 7 years ago

“The teams were fantastic and so helpful,went in for MOT and on the end the team helped me locate the tyres and wanted for my Q3 at a. At a very competitive prices which were fitted the following week.”

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Posted 7 years ago

“Good price, was ready when requested but 1 reception staff a bit miserable and not that friendly. Must have had bank holiday blues...Would use again, due to convenient location”

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Posted 7 years ago

“the manager paul called me to confirm they had the tyre I had requested, I arranged a time to get it fitted and I was in and out in about 15 minutes, great service and definitely recommend them”

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Posted 7 years ago

“Reasonably priced and quick turnaround would recommend to anyone”

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Posted 7 years ago

“Very honest ,friendly staff ,no lies no overcharging just the truth nice to see a genuine garage”

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Posted 7 years ago

Eurofit Autocentres is rated 4.6 based on 1,533 reviews