Eurofit Autocentres Reviews

Name: Eurofit Autocentres
Address: Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands, Wolverhampton
Rating: 4.56

4.6 Rating 1,557 Reviews

90 %

of reviewers recommend Eurofit Autocentres

Company Reviews

Metrics

Info

4.6

Based on 1,557 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 270 77 33

Email:

hello@eurofitautocentres.co.uk

Location:

Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands
Wolverhampton
WV4 6JQ

Write Your review

Tell us how Eurofit Autocentres made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Eurofit Autocentres 5 star review on 7th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Able to make booking online. Confirmed by Eurofit via email. Very friendly manager who detailed recommendations following service without being patronising (as some mechanics can be). Attended centre with my daughter; manager kindly held the door open to assist me out with the buggy. Centre used by the whole family as we are always satisfied with the service since Eurofit changed hands.”

Helpful Report

Posted 8 years ago

“I made an appointment online for front pad replacements and had an instant quote of "from" £59. I took an 8:30 Saturday morning appointment and was seen promptly upon opening. One of the mechanics looked over the braking system, checking front and back and I was fearing the worst....... He called me over and explained that everything else was fine and it was only the pads and it would be the price originally quoted! I am so pleased that I have found a trustworthy garage and have now proceeded to book my MOT and full service with them for early January! Highly recommended!”

Helpful Report

Posted 8 years ago

“Visited Eurofit last week for my annual Mot + service. Service was brilliant, got my car back very quickly and the lady and gentleman behind reception was very helpful and polite.”

Helpful Report

Posted 8 years ago

“I had an oil leak. They advised to get engine cleaned so the could identify where it was coming from. Left the car with them the weekend and the problem was identified and sorted quickly. Great receptionist. Friendly and polite”

Helpful Report

Posted 8 years ago

“I recently had a full service on my car carried out by eurofit garages i can say I am happy with the treatment my car received and also the customer service was good and things were explained to me about the service”

Helpful Report

Posted 8 years ago

“Gave me an honest opinion and advise and very friendly staff”

Helpful Report

Posted 8 years ago

“Great service and friendly staff”

Helpful Report

Posted 8 years ago

“Very fast service, good product and helpful receptionist”

Helpful Report

Posted 8 years ago

“Easy book in online and reliable service always use eurofit”

Helpful Report

Posted 8 years ago

“Just booked my car in for service and MOT had no problems worked great online”

Helpful Report

Posted 8 years ago

“Their customer service”

Helpful Report

Posted 8 years ago

“I'm happy with the service given by the Blakenhall branch , but I feel the web site needs some up dating . . I.E the price on the web site isn't correct”

Helpful Report

Posted 8 years ago

“Completed the repairs and service on my vehicle to a very high and timely standard”

Helpful Report

Posted 8 years ago

“Car (VW Eos)went in for a simple service and MOT, had the ABS light on where they failed it. Gave them the go ahead to do the job. they said 3 days.They sent the ECU for diagnostics. Come 3rd day they could not find the part. They asked me to find it for them. Told them to look it up on Ebay. A week went by.. called up and they had replaced the ABS module by a second hand one. ABS warning light was still on. My car was then moved to another branch. then they ordered a new part which they put on and still showed the ABS light on. by the 3rd week I just wanted my car back and they refused to hand it over as they said they didnt want me to have it until it was road worthy. I just wanted to give it to another garage to fix. In the end they gave it to an auto electrician found to be a broken wire. Did I need a new ABS module?? they quoted me 750 for the job ended up paying 795.00. Considering they were messing around with the wrong part for nearly 4 weeks my conclusion is that the mechanics their are incompetent at diagnostics. theyre ok to change a tyre or a light bulb but go to a proper garage if your car has a fault. On self diagnosis I googled a forum on VW why there would be the abs light on. and it balled down to a break pressure sensor burning out on the module to a sensor on the abs breaks, and or a broken wire. In my case it ended up being a broken wire!. So at my cost of hire cars, public transport and inconvenience for nearly 4 weeks I still got charge the full bill. Altho they did say they virtually charged for the parts which when I broke it down came to under 600 pounds.. I did ask them to return the car so I could get it done by some who knows more about VAG. Not happy and will never return to Eurofit again! I could have done the job myself. The worst was every time I called they really seemed like they didnt have a clue what was wrong with the car. even after I prompted to look at certain sites. They did apologise and called it a learning curve. Now for a garage of that size with the amount of branches they have you would think they are trained professionals. Since iv paid so much I will be taking the car to another garage to varifey what exactly they have done.”

Helpful Report

Posted 8 years ago

We apologise regarding you’re recent experience with Eurofit. I have been informed that our Customer Service Manager has been in touch with yourself regarding this situation and hope that everything was explained. We wanted to thoroughly investigate this to make sure we understood the whole situation so we are sorry if it took longer than anticipated.

Posted 8 years ago

“Very professional and polite”

Helpful Report

Posted 8 years ago

“Staff are always friendly service is great value for money highly recommended”

Helpful Report

Posted 8 years ago

“I am a manger and work in a customer focused industry, so I would like to think I know a little bit about customer service. The guys at the Stafford Road garage in Wolverhampton tick every box, they are amazing.”

Helpful Report

Posted 8 years ago

“I used to fix my car in a friend's garage, used to be cheaper than traditional garages. Always ending up with the sensation of being stupid, recieved a poor service and paying a lot of money. With Eurofit I've found the best service, was fast, easy and not very expensive. At the end is all I was looking for.”

Helpful Report

Posted 8 years ago

“I booked a service and mot online and I went to the garage and the woman on reception was confused that nothing was in the diary, nevertheless her manager came in and they managed to squeeze me in anyway. The receptionist apologized for the mix up and they got my car finished quicker than expected. I was very pleased with the attitude of the staff and I will differently use them again- maybe just book over the phone next time!”

Helpful Report

Posted 8 years ago

“I had a thing come on my dash board and I didn't know what this meant, I went into the office and the two reception staff were very helpful they even got a car chap to look at it there and then. Very Helpful staff, Highly Recommended.”

Helpful Report

Posted 8 years ago

Eurofit Autocentres is rated 4.6 based on 1,557 reviews