Eurofit Autocentres Reviews

Name: Eurofit Autocentres
Address: Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands, Wolverhampton
Rating: 4.56

4.6 Rating 1,533 Reviews

90 %

of reviewers recommend Eurofit Autocentres

Company Reviews

Metrics

Info

4.6

Based on 1,533 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 270 77 33

Email:

hello@eurofitautocentres.co.uk

Location:

Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands
Wolverhampton
WV4 6JQ

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Eurofit Autocentres 5 star review on 7th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great place to get your car fixed very friendly staff and a quick service.the branch manager Kevin holder is friendly and very helpful,I would highly recommend eurofit to anyone.”

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Posted 9 years ago

“Excellent friendly service provided”

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Posted 9 years ago

“I had been trying to arrange a mot for days by ringing but everytime i wasnt getting response! So I decided to book online! I chose the day and time!! Next day due to me being at work my mum received a phone call to say that that day and time wasn't available. Infact they hadnt had got anything till week after!! So at that i rung somewhere else and got it in!! What is the point having a phone if no one answers! And what the hell is the point in having a online options if it does coincide with the shop!! To say i was angry disappointed and appalled is a understatement!”

Helpful Report

Posted 9 years ago

Thank you for taking the time to communicate to us why our service did not meet your expectations. Eurofit Autocentre’s currently boosts a high customer satisfaction rate and offer competitive prices to all of our customers. We are currently in development of a new site with an integrated on-line booking system and this is due to be launched this year. However, this is not an excuse for the bad experience you had. I will be in contact with the branch manager to ensure that he reconciles both in branch diary with our on-line version on a daily basis. This in turn will eliminate this re-occurring to other customers. Due to the high demand at this branch for our services we have advertised a secretary position to arrange bookings and answer the telephones. Further to this we have been in contact with BT to install a second line. Many thanks for your comments as you have highlighted an issue and I will be addressing this matter by sending out a memo to all the branches to reinforce this policy. I believe your experience with us on this occasion was not to our usual standards. I can sincerely apologise on behalf of our Eurofit Auto centres. It is our passion to retain you as a satisfied customer and hope to serve you again in the future. Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do.

Posted 9 years ago

“Excellent, prompt service, at a really good price”

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Posted 9 years ago

“Very good service. The staff are always helpful and keep you informed of any repairs needed.”

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Posted 9 years ago

“so difficult to find a garage you can trust but have definatly found one here! stuart is always very helpful and have always been completely satisfied with the service recieved for mine and my husbands cars.....wouldnt go anywhere else now!”

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Posted 9 years ago

“From booking online all the way through everything was efficient and friendly”

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Posted 9 years ago

“Used eurofit stafford rd for the first time recommended by a friend excellent custom service displayed by the manager and a fast turn around from start to finish will definatly use eurofit again and will highly recommend.”

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Posted 9 years ago

“Friendly and helpful and at a reasonable cost. Explained what the issues I had with my car and due to being at work they were very reasonable about me picking it up, Would definitely use again.”

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Posted 9 years ago

“This company has a fantastic reputation, but its website lets it down, by allowing customers to book a slot for MOT etc, but then you get a phone call saying they have no slots available until the end of the month, this puts me off, and meant I went elsewhere with my business, yet I have always taken my vehicles to eurofit.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to communicate to us why our service did not meet your expectations. Eurofit Autocentre’s currently boosts a high customer satisfaction rate and offer competitive prices to all of our customers. We are currently in development of a new site with an integrated on-line booking system and this is due to be launched this year. However, this is not an excuse for the bad experience you had. I will be in contact with the branch manager to ensure that he reconciles both in branch diary with our on-line version on a daily basis. This in turn will eliminate this re-occurring to other customers. Many thanks for your comments as you have highlighted an issue and I will be addressing this matter by sending out a memo to all the branches to reinforce this policy. I believe your experience with us on this occasion was not to our usual standards. I can sincerely apologise on behalf of our Eurofit Auto centres. It is our passion to retain you as a satisfied customer and hope to serve you again in the future. Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do.

Posted 9 years ago

“Excellent response very professional, excellent polite, well mannered staff with very good knowledge. I personally recommend Euro Fitt”

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Posted 9 years ago

“This was recommended by a friend of mine, and I am with her in saying friendly guys at the garage, (Service) pricing easily identified, they fitted me in without having booked and finished my motor when i needed it back. Have already recommended!”

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Posted 9 years ago

“I had to get back to re fill the steering wheel fluid. normally service includes water wash and cleanup which was not the case. but it was alright. I hope my next experience is much more exciting.”

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Posted 9 years ago

“Very efficient, friendly and cost-effective service.”

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Posted 9 years ago

“Great service definitely use again.”

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Posted 9 years ago

“I ordered on line 4 michelin tyres On the sunday night for fitting 9.30 monday morning, when they checked there stock they only had two, one phone call they were there in 20 min's . first rate.”

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Posted 9 years ago

“The staff here were brilliant and very quick at fitting my new tyres. The service was great and I was so impressed that instead of taking my Mini to BMW Mini for its usual MOT I brought it back to Eurofit. Will definately use this branch again and tyres were cheep as chips”

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Posted 9 years ago

“Excellent service as always. They accommodated our needs perfect. Good value. Great customer service and friendly service too, That's why we returned again this year. We shall be bringing our other cars this year too. Thanks guys”

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Posted 9 years ago

“Always take my taxi to Eurofit for service and mot.Excellent,service,good prices,prompt and efficient to meet high demands set by council regs.”

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Posted 9 years ago

“Many Thanks for a 5 STAR SERVICE. The lady on reception is a credit to Eurofit, She was Polite and Professional, Was Made to feel like a regular customer very impressive. Will recommend to all. Superber Service All Round *****”

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Posted 9 years ago

Eurofit Autocentres is rated 4.6 based on 1,533 reviews