Eurofit Autocentres Reviews

Name: Eurofit Autocentres
Address: Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands, Wolverhampton
Rating: 4.56

4.6 Rating 1,533 Reviews

90 %

of reviewers recommend Eurofit Autocentres

Company Reviews

Metrics

Info

4.6

Based on 1,533 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 270 77 33

Email:

hello@eurofitautocentres.co.uk

Location:

Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands
Wolverhampton
WV4 6JQ

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Eurofit Autocentres 5 star review on 7th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and professional staff.”

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Posted 7 years ago

“Fast no fuss service started work on my tyres on time two Bridgestones fited in 30 minutes could not have been better.”

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Posted 7 years ago

“Excellent service over and beyond what I expected would recommend them every time we”

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Posted 7 years ago

“Very pleased with service and price helpful staff and went the extra bit to help.. returning and recommending thank you”

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Posted 7 years ago

“Prompt service, friendly staff, reasonable costs.”

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Posted 7 years ago

“reduce price on labour and reduce price on car parts use Euro car parts or any cheap supplier for parts and interduce new police for customers so customers pay per year one amount of money and whenever them car breakdown Euro fit fix them car in that policy like breakdown car insurance more staff more work less staff less work start body work for cars big unit good little unit No good”

Helpful Report

Posted 7 years ago

I'm not quite sure the concern you would like us to do or improve on, please elaborate further send your comment to: customerservice@eurofitautocentres.co.uk or ring the Head office on 01902 404045 option 3.

Posted 7 years ago

“Only priced, charged for things that weren't argeed to be done”

Helpful Report

Posted 7 years ago

Thank you for taking the time to communicate to us why our service did not meet your expectations. We have every desire to address your complaint and provide the best solution available to resolve your issue. At Eurofit Autocentres, we currently boast a high customer satisfaction rate, however on rare occasions we fail to meet such standards. Please could you provide me with your vehicle registration, email address and further details of the complaint to hello@eurofitautocentres.co.uk. This is so we can investigate this matter for you. We will then be in contact with you in the coming weeks to make our best attempt in regaining your confidence in Eurofit Autocentres. In addition, we will further evaluate how we can prevent such complaint from occurring again. Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. It is our passion to retain you as a satisfied customer and will hope to serve you again in the future.

Posted 7 years ago

“Amazing service. Special thank you as I wasn't in such a time limit when I went in and they fit my tire and replaced a dipped beam in less than 20 minutes, very fairly priced, could not have asked for a better service!”

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Posted 7 years ago

“Very disappointed with the price. The price given online for oil and filter change was £29, on arrival after the work had been done the price had gone up to £39 due to different cars having different amount of oils required”

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Posted 7 years ago

“Efficient, professional and easy process by staff. Work carried out to a high standard at a very reasonable price.”

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Posted 7 years ago

“Good turnaround after having a oil and filter changed, but on inspection at home, I found black oil on my headlamp, and on the bodywork”

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Posted 7 years ago

Thank you for taking the time to communicate to us why our service did not meet your expectations. Eurofit Autocentre’s currently boosts a high customer satisfaction rate and offer competitive prices to our customers. Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. It is our passion to retain you as a satisfied customer and will hope to serve you again in the future. Please provide me with the branch concerned to hello@eurofitautocentres.co.uk

Posted 7 years ago

“Pleasant service and honest people. Will f2f definitely go again”

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Posted 7 years ago

“What made me happy was that Eurofit told me exactly what my problems were with my car and got the jobs done the same day”

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Posted 7 years ago

“Took my car in for a service it went in sounding fine no noise from the engine it came out with the loudest ticking noise ive ever heard took it back and was told they might have put the wrong oil in after weeks of arguing with other managers of this company I was told I needed to pay over 500 pound for a new part terrible customer service from the wednesfield branch will never be using this branch again and I'm unlikely to be using this company also”

Helpful Report

Posted 7 years ago

Thank you for taking the time to communicate to us why our service did not meet your expectations. Eurofit Autocentre’s currently boosts a high customer satisfaction rate and offer competitive prices to our customers. On rare occasions parts can be delivered or picked incorrectly by suppliers, unforeseen issues with other vehicles can delay ramps being available and staff sickness etc, can cause back log issues. It is our objective to return vehicles within a working day and we do everything possible to strive to achieve this. Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do. It is our passion to retain you as a satisfied customer and will hope to serve you again in the future. Please provide me with the branch concerned to hello@eurofitautocentres.co.uk

Posted 7 years ago

“Good price quick service however I had a £5 voucher off ANY service which I was told I couldn't use also the train plug was damaged and had to be sealed up which leaves me with a future problem. I was advised a new sump own would be £160 fitted. I did ask how much eurofit would contribute as one of your staff broke it...”

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Posted 7 years ago

“The service I received was excellent.”

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Posted 7 years ago

“very honest with quote to beat most garages.”

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Posted 7 years ago

“Had my oil and filter changed, was in and out within 45minutes great service! Very helpful and polite staff and very decent price!! Will definitely be going back here in future”

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Posted 7 years ago

“Had purchased 2 new Bridgestone tyres for my touring caravan wheels last year from the Wolverhampton branch....Wheels have 'Tyron Safety Bands' fitted which require a tool for fitting/removal which I understand can be a bit 'fiddly' but it did not stop them taking by business. One of the valves has been damaged and is leaking so I removed the wheel and took it back to buy a replacement valve on Saturday 10 June and was told by one of the staff that it would be 'no problem' and I agreed to pick it up today. Went to collect it and was told that the tool has mysteriously disappeared and effectively told to take my problem elsewhere!!.....So obvious that if two new tyres are required then it can be done.... but they can't be bothered to do it for the cost/profit of a mere valve replacement. Eurofit is a franchise so is only loosely governed by any central code of ethical practice. Customer service depends upon the integrity of the person who owns the franchise and the variability in this respect can be quite considerable !”

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Posted 7 years ago

“Made an appointment waited twenty mins for tyre left in the end and went to local tyre place awful service at Wednesfield also lack of parking place full up with cars.”

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Posted 7 years ago

Sorry to hear the service you received was not what you expected, we do apologise due to the building work taking place we are restricted for space and are addressing the issue. We sincerely apologise for the inconvenience caused to you.

Posted 7 years ago

Eurofit Autocentres is rated 4.6 based on 1,533 reviews