Eurofit Autocentres Reviews

Name: Eurofit Autocentres
Address: Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands, Wolverhampton
Rating: 4.56

4.6 Rating 1,562 Reviews

90 %

of reviewers recommend Eurofit Autocentres

Company Reviews

Metrics

Info

4.6

Based on 1,562 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 270 77 33

Email:

hello@eurofitautocentres.co.uk

Location:

Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands
Wolverhampton
WV4 6JQ

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Eurofit Autocentres 5 star review on 7th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were flexible, knowledgeable and friendly. Top drawer!!”

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Posted 9 years ago

“Friendly and fast service.”

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Posted 9 years ago

“Couldn't be happier with the service I received, recommended a friend and will be happy to recommend to many more!”

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Posted 9 years ago

“Been there the last 2 years for mot and service do a great job very helpful and get job done on time.”

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Posted 9 years ago

“Good price. Excellent service. Good job. With advisories on future service. Quick and very courteous staff.”

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Posted 9 years ago

“at last i have found a garage where i can get good service courtasy and a job done 100%”

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Posted 9 years ago

“at last i have found a garage where i can get good service courtasy and a job done 100%”

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Posted 9 years ago

“They phoned me to let me know they had ordered in tyres as they did not have them in stock. The service was very quick and friendly, however the tyres do not seem as well attached as they were previously and the alloys have been scratched.”

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Posted 9 years ago

“I have had work carried out at Wednesfield branch over the past few years and the service has being First class. The staff are helpful and nothing seems to be too much trouble. I have been satisfied with with all work carried out (on two cars)/tyres/clutch/brakes/glow plugs/services/MOTs/Ect".the prices are fair -Thats why i will keep going back. Well done.”

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Posted 10 years ago

“Very helpful”

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Posted 10 years ago

“Booked my Astra in online for a full service at the Bilston branch. I got the appointment time I wanted and was happy with the price. After approximatly 3 hours I got a call back saying my car was ready. After paying and leaving I had to get to Leicester from Wolverhampton. As I arrived in Leicester smoke started coming out from under the engine I initially thought it could be spilt oil. I left the car at my destination. After about 3 hours I started the car and it felt fine so drove back to Wolverhampton just as I arrived back all the heating stopped working making it very cold for my children. The next morning I checked and there was no engine coolant in the coolant tank this was a Sunday and I could not call the branch and had to travel in taxis all day. Took the car back in on Monday morning and explained to a young mechanic the problem, the first thing he said is 'it sounds like your head gaskets gone' I explained there was nothing wrong prior to taking my car to the garage. I left the vehicle with them and caught another taxi to work (west brom). After several hours I received a call stating when the mechanic was doing the service he had accidently cut through the coolant pipe! At no point was I offered an apology and also surely the car should have been checked for any leaks before handing it back to me. I am very disappointed with my visit after all the great reviews I read before booking.”

Helpful Report

Posted 10 years ago

Thank you for taking the time to communicate to us why our service did not meet your expectations. Eurofit Autocentre’s currently boosts a high customer satisfaction rate and offer competitive prices to all of our customers. I will be investigating this matter for you to identify the cause of the complaint and highlight any training issues we may have. Our quality procedure is to double check vehicles for tightness of bolts of key components and to check levels of fluids. The job card associated with your vehicle will highlight which technician undertook your service. Our policy is to diagnose faults before speaking to clients regarding customer’s vehicle faults, this allows us to give facts rather than speculate such as head gasket failure. I believe your experience with us on this occasion was not to our usual standards. I can sincerely apologise on behalf of our Eurofit Auto centres. If you require any further service or repairs in future please contact me directly on m.ali@eurofitautocentres.co.uk and I can arrange a concession to be applied to the invoice. It is our passion to retain you as a satisfied customer and hope to serve you again in the future. Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do.

Posted 9 years ago

“excellent service very friendly and pleasant staff would recommend”

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Posted 10 years ago

“I dealt with this matter as the vehicles owner (my Daughter) was at work. The whole experience was excellent, from the original 'online' booking to the actual visit itself, where I was met by friendly, efficient staff who carried out their work with a smile - I would certainly recommend your Stafford Park, Telford branch to everyone.”

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Posted 10 years ago

“Really pleased with the service i received, will use again.”

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Posted 10 years ago

“The Eurofit autocentre we went to in halesfield was brilliant. They did a great job and went out of their way for us. However I'm not happy with the online service. I ordered tyres at £33.96 online and have an email from them to prove this. The price in store was more. They explained that they do everything to the £1 not pence. The garage did do their best to match the price as closely as they could at £35 per tyre which I appreciate. But the online system needs updating!”

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Posted 10 years ago

“Staff were very professional, friendly and efficient. The price of the tyre was the most cost effective i could find in the local area. I will definetley be using this company again.”

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Posted 10 years ago

“Great easy wed site to use made it easy to book car for repair and gave an instant price, staff was friendly and helpful”

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Posted 10 years ago

“Very friendly and cheapest price around by me! work was done very quickly this is the second time I have visited and will defiantly recommend and be visiting again”

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Posted 10 years ago

“Had an mot and oil change at Stafford park, Telford . Friendly helpful staff, work done promptly, will use again.”

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Posted 10 years ago

“Excellent timely service and friendly staff. Would certainly go back again.”

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Posted 10 years ago

Eurofit Autocentres is rated 4.6 based on 1,562 reviews