Eurofit Autocentres Reviews

Name: Eurofit Autocentres
Address: Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands, Wolverhampton
Rating: 4.56

4.6 Rating 1,533 Reviews

90 %

of reviewers recommend Eurofit Autocentres

Company Reviews

Metrics

Info

4.6

Based on 1,533 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0800 270 77 33

Email:

hello@eurofitautocentres.co.uk

Location:

Eurofit Autocentres Head Office Barrett House 111 Millfields Road Bilston West Midlands
Wolverhampton
WV4 6JQ

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Eurofit Autocentres 5 star review on 7th January 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently had the timing belt & water pump replaced for half main dealer price. Completed when the branch said, service and price were both excellent.”

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Posted 9 years ago

“My car was booked in for the next day, it was serviced MOT and new Tryes fitted and ready at the time stated , all for the price that the Main Dealer would have charged for a service .Excellent Service”

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Posted 9 years ago

“Excellent and professional service from start to finish. Service and MOT carried out without any problems and all additional work quoted for and agreed before being carried out.”

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Posted 9 years ago

“I have been using Eurofit for the last 2 years. Excellent business.”

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Posted 9 years ago

“Booked on line though no confirmation and the local team didn't have any records on their computer. However they managed to fit me in and had car ready when promised.”

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Posted 9 years ago

“The price charged was very competitive, the service was prompt and efficient. I will certainly think about using them again next year.”

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Posted 9 years ago

“Ordered tyres Wednesday/Thursday and booked appointment for following Monday but when I arrived Tyres had not - so I had to return later in the day. Tyres were fitted quickly and satisfactorily but no tracking service was available. Hence poor rating.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to communicate to us why our service did not meet your expectations. Eurofit Autocentre’s currently boosts a high customer satisfaction rate and offer competitive prices to all of our customers. The on line tyre ordering system caters for brands that branches physically do not hold and are ordered on a ad hoc basis. The tyres that were ordered unfortunately were on back order due to manufacturer shortages and we attempted to contact you prior to your arrival, however there was no answer. Fortunately the tyres arrived to us on the Tuesday and were fitted promptly. I have spoken to the technician who had fitted your tyres and he mentioned that there was no uneven wear and felt tracking would not be required. However further training will be provided to offer our free wheel alignment health check to every customer. If you would like your wheel alignment checking please contact the branch and speak to Robbie as he is aware of the situation. I believe your experience with us on this occasion was not to our usual standards. I can sincerely apologise on behalf of our Eurofit Auto centres. It is our passion to retain you as a satisfied customer and hope to serve you again in the future. Please accept our sincerest apology for any inconvenience that has been caused to you. Again, I highly appreciate your feedback as it will assist us in becoming better at what we do.

Posted 9 years ago

“Very helpful and undertook the work without any issues”

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Posted 9 years ago

“Had my Renault mot,service and 2 new tyres done at the Cannock branch ...great service from the staff and the car was done on time without hurting the wallet ....will be taking my other cars there in the future”

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Posted 9 years ago

“Very busy at the Bloxwich branch but done job within the hour. Booked appointment on line and ordered tyres which was very easy to do.”

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Posted 9 years ago

“Great staff, really helpful and friendly, my Son going this weekend, would recommend it to everyone”

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Posted 9 years ago

“excellent service,on time,no problems,will use them again”

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Posted 9 years ago

“Excellent customer service, very friendly and helpful have have been amazing with my 83 year old grandad for many years. Thank you so much.”

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Posted 9 years ago

“The manager, Kevin, was excellent in communicating the work caaried out and the faults my car had. Will definitely go back.”

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Posted 9 years ago

“Couldn't be happier with the service I received! After an easy online booking i popped my car down when they opened. I had it back for 10:30 am. In and out in record time! Definitely using Eurofit again in the future!”

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Posted 9 years ago

“Staff friendly, and helpful, Had Interim service done, Exhalent Service.”

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Posted 9 years ago

“Excellent service from the very good friendly staff at the Stafford Park depot in Telford, would highly recommend them and will always use them in the future. They are a credit to your business.”

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Posted 9 years ago

“2 great lads,Simon and Lee,at the Halesfield branch in telford...helpful and friendly..great prices,will definitely use again!!”

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Posted 9 years ago

“just had my 14 year old mercedes tracked and ballanced at the new cannock centre. The staff were very helpfull, the work was compleated very quickly and to a high standard. Im also part of the mercedes owners club, so i will be passing the good review arround the forum. Well don lads”

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Posted 9 years ago

“Friendly, helpful staff. Will use the garage again!”

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Posted 9 years ago

Eurofit Autocentres is rated 4.6 based on 1,533 reviews